Scottish Bullion Reviews 

393
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and welcoming during every single office visit. Many individuals sincerely appreciate the fair pricing structures and the transparent transactions experienced when selling valuable items. Consumers are particularly happy with how fast funds are securely transferred directly into their personal bank accounts. Some people also felt that although payments were initially estimated to take several business days, the money always arrived much sooner. Reviewers consistently recommend this reliable and efficient service to anyone looking to buy or sell precious metals locally.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their knowledge, professionalism, and friendly... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional experience... See more

Payment

Consumers find payment to be a positive experience, highlighting prompt and efficient fund transfers.... See more

User experience

People report positive experiences with user_experience, highlighting a smooth, professional, and... See more

Price

Customers consistently report satisfaction regarding the pricing, noting that offers are competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more

Company replied

Rated 5 out of 5 stars

This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more

Company replied

Rated 5 out of 5 stars

I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more

Company replied

Rated 5 out of 5 stars

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Company
  5. Investment Service

Written by the company

We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

393 reviews

5-star
4-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(393)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Seamless service from Craig at the Edinburgh office and Dylan in accounts. Great customer service all round. Highly recommend.

February 20, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Miss Toland,
Thank you for taking the time to leave us a review. We are delighted to hear that you received a seamless service from our team! We will be sure to pass this on to both. We hope to welcome you again in the future.
Kind Regards,
Morgan Paterson

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Rated 5 out of 5 stars

Enjoyed my visit to your office in…

Enjoyed my visit to your office in Edinburgh. Transaction was simple and was happy with the speed of receiving the cash. Also your staff member was most helpful and pleasant.

February 17, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for your lovely feedback! We are pleased you found the transaction straightforward and were happy with the speed of payment. We will be sure to pass your kind comments on to our team in Edinburgh!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Very professional

Very professional, discreet, quick and easy to deal with

February 19, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for the 5 star review.

We appreciate your feedback and hope to see you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Great service and very understanding of…

Great service and very understanding of our circumstances

February 17, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Fiona,

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Professional and Helpful

Friendly, explained everything about the process. Very prompt settlement.

February 17, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for your review.
We pride ourselves in our efficient service. We are delighted to hear you where satisfied.
Kind Regards,
Morgan Paterson

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Rated 5 out of 5 stars

Easy to use

Easy to use , friendly and understanding staff

February 16, 2026
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Reply from Scottish Bullion

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Easy transaction

Easy transaction, very helpful.

February 16, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Scott,

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 4 out of 5 stars

Process was easy and effective

Process was easy and effective. Staff were friendly.

February 13, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Very helpful

Very helpful, welcoming and knowledgeable.

February 11, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for your 5-star review.

We’re pleased to hear that you found our team helpful, welcoming, and knowledgeable.

We appreciate your kind feedback and look forward to assisting you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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Rated 5 out of 5 stars

Everything done efficiently and a fair…

Everything done efficiently and a fair price for the gold coins.

February 10, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Alastair,

Thank you for your 5-star review.

We sincerely appreciate you taking the time to share your feedback. Your support and trust in our services mean a great deal to our team. We look forward to serving you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Had a really good experience

Had a really good experience, made an appointment, was given a fair price for my coins and money was in my account the next working day.

February 6, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Craig,
Thank you for taking the time to leave a review of your experience with us! We are happy to hear everything went promptly with your payment. We hope to see you again.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Very professional service

Very professional and quick service. The agent, Sandra was really helpful.

February 5, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Jan,
Many thanks for taking the time to leave us a review, I am happy to hear you were satisfied with the service you received.
Kind Regards,
Sandra

Rated 4 out of 5 stars

Very easy transaction and even received…

Very easy transaction and even received the monies the same day

February 5, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Roline,
Thank you for your kind feedback — we’re really pleased to hear you were happy with our service. Hopefully we will welcome you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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Rated 5 out of 5 stars

Arrived at there Offices and were…

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred into our account within two days. Would recommend Scottish Bullion going forward.

February 3, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Roy,

Thank you so much for your 5-star review! We’re delighted to hear that Craig made you feel welcome and that the whole process was handled with sincerity and clarity. It’s great to know you left feeling confident the transaction was fair and honest, and that the transfer was completed promptly. We truly appreciate your recommendation and look forward to helping you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Customer Feedback

Straightforward process with friendly and accommodating staff.

January 30, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review,
I am happy to hear you were satisfied with the service you received.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Professional Service

I've dealt with many Bullion dealers and in my opinion the Glasgow office of Scottish Bullion are up with the best. They give competitive prices and staff member Morgan was both friendly and highly competent, making the transaction seamless from start to finish. I sold 4 gold Britannia's and the money was in my account within 2 days, despite it being a very busy period for the company, due to the current high gold price.

January 28, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Jim,
Thank you very much for taking the time to leave such a detailed 5-star review. We’re delighted to hear that your experience with our Glasgow office met your expectations and that Morgan was able to make the process smooth and straightforward for you.

We’re especially pleased that, even during a very busy period driven by high gold prices, we were able to complete your transaction promptly and get the funds to you quickly. Your recommendation means a great deal to the team, and we look forward to assisting you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Gold

Always have a good experience very professional and friendly

January 29, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Alex,
Thank you for the 5 stars! We love hearing that you consistently have a great experience. We appreciate your support and look forward to seeing you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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Rated 5 out of 5 stars

Good communications and very well…

Good communications and very well priced.

January 29, 2026
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Reply from Scottish Bullion

Dear Paul,
Thank you for taking the time to leave us a review. We pride ourselves on our strong communication and competitive pricing. We hope to do business with you again!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Ease of use

Ease of use, pleasant staff

January 28, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Rated 5 out of 5 stars

Silver for sale 😁

I was looking online as I had some silver to sell given recent market swings and came across these guys, I emailed out initially for a quote and was happy with what I was given, Made an appointment and showed up the next day. I was in and out within 10-15 mins a happy customer. Will definitely return in future 😁

January 28, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review, we look forward to welcoming you again Brian.

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