Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more
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Review summary
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This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more
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I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more
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Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more
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Company details
Written by the company
We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.
Contact info
10-12 Albert Drive, Glasgow, , G41 2PE, Glasgow, United Kingdom
- 0141 343 1306
- info@scottishbullion.co.uk
- scottishbullion.co.uk
4.9
Excellent
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Pleasant and efficient
October 24, 2025
Reply from Scottish Bullion
Dear Susan,
Many thanks for your review. We really appriciate your business. Have a great weekend!
Kind Regards,
Morgan Paterson
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At 13.25 Thursday October 23 i was…
r.e UK bullion reply to this review. Read the details of this review. Read UK bullions reply which obfuscates and tries to hoodwink... This complaint is about business ethics and honesty. Not about price. What you have at UK Bullion are liers, cheats, and frauds... Everything is screenshotted and phone calls listed... These guys are not to be trusted at any leve.... And to the replier of this review I would sack your staff as a matter of urgency as they are liers ... You wasted two days of my time. Four hours trying to find the premisis on a day when road works plagued the M8 and city centre .. UK bullion a dreadful experience thanks for that .. and anymore obfuscation il be seeking legal redress if not police investigation... facebook review etc here i come.
At 13.25 Thursday October 23 i was given a kruggerand price of 2998 .. gold at this time was 3074 pounds....
Goes to office to sell the next day at 11.20 gold price was 3056 was offered 2916??? some 80 pounds per krug lower than offered the previous day
staff then lies to me about gold price chance saying it changed 100 pounds NOT
underhand not to be trusted and think the punters are daft.. lol
james mc laughlin
October 24, 2025
Unprompted review
Reply from Scottish Bullion
Dear James,
Many thanks for taking the time to leave us a review,
I am sorry you were not happy with the price you were offered for your Krugerrands today. The initial live price you were offered was 4.5% below spot price which is competitive in the market. I did hear the conversation and asked who you spoke to yesterday however, you left before I could get any information. As you can see from our other reviews we pride ourselves on delivering great service and offering competive rates. All sales are open to negotiation.
Apologies we did not meet your expectasions today.
Kind Regards,
Sandra Kilcullen
Head of Trading UK
Reply from Scottish Bullion
Dear Michael, Many thanks for taking the time to review your recent experience with us! We appriciate your business and hope to welcome you back soon.
Kind Regards,
Morgan Paterson
Was a smooth process for someone who…
Was a smooth process for someone who has never sold gold before.
Money in bank quicker than they advised also.
Great service l!
October 20, 2025
Reply from Scottish Bullion
Dear Joe,
Many thanks for taking the time to leave us a review, I am glad you were happy with the service you received and look forward to welcoming you back again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Professional service
October 17, 2025
Reply from Scottish Bullion
Dear Thefilos,
Many thanks for taking the time to leave us a review.
We look forward to welcoming you again.
Kind Regards,
Sandra Kilcullen
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The Gold Standard
I found the whole transaction to be an enjoyable experience. Craig was, in turns, friendly, helpful and professional in his approach.
October 13, 2025
Reply from Scottish Bullion
Dear James,
Many thanks for your glowing review, We are happy you were satisfied with the services provided by Craig.
We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Very welcoming greeting
Very welcoming greeting. We felt secure inside the building, everything was explained well.
October 1, 2025
Reply from Scottish Bullion
Dear Jolanta,
Many thanks for your glowing review, We are happy you were satisfied with the services you received.
We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Swift & straightforward purchase
Swift & straightforward online purchase. Simple instructions with fast quotation. Great professional help from Craig with clear communications to enable a wise investment and easy collection from branch.
October 8, 2025
Unprompted review
Reply from Scottish Bullion
Dear Mike,
Many thanks for your glowing review, We are happy you were satisfied with the services provided by Craig.
We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Safe and secure location to sell gold…
Safe and secure location to sell gold bullion . Personal yet professional service. Competitive price and quick payment .
October 13, 2025
Reply from Scottish Bullion
Dear John,
Many thanks for your glowing review, We are happy you were satisfied with the services you received.
We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
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Excellent coin transaction
It was good to deal with a local company especially when they were competitively priced. The staff were friendly, helpful and efficient.
My overall experience was first class and I would use again and also recommend.
October 9, 2025
Reply from Scottish Bullion
Dear Robert,
Many thanks for taking the time to leave us a 5 star review.
I am delighted you were happy with the service you received and found our staff friendly and efficient. We look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Excellent service
Excellent service. Helpful friendly staff provided a quick and efficient transaction.
October 8, 2025
Reply from Scottish Bullion
Dear Sandy,
Many thanks for taking the time to leave us a review, I am glad you were happy with the service you received.
Kind Regards,
Sandra Kilcullen
Professional service from knowledgeable…
Professional service from knowledgeable staff. I was selling bullion and the funds were transferred within 2 days. All good
October 8, 2025
Reply from Scottish Bullion
Dear Philippa,
We appreciate you taking the time to leave us a review, I am delighted that you found our service professional and our staff knowledgeable.
We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation
Reply from Scottish Bullion
Dear Brian,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and that you found our staff friendly and helpful.
We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation
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Professional Service …
Very straightforward and professional advice and swift service, made to feel comfortable, delighted with agreed amount.
September 29, 2025
Reply from Scottish Bullion
Dear Audrey,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and that you found it straightforward and swift.
We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation
The whole process of selling a 100g…
The whole process of selling a 100g gold bar was straightforward with only a short visit to Scottish Bullion (Edinburgh)required. Staff very helpful and funds were transferred into our account within a few days.
September 26, 2025
Reply from Scottish Bullion
Dear Gordon,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received. We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation
Friendly and robust service - on the doorstep.Good to have a company on the doorstep…
Good to have a company on the doorstep who provide a professional service, and do so with a smile.
Thanks for fulfilling my requirements. I’ll be back.
September 19, 2025
Reply from Scottish Bullion
Dear Andrew,
Many thanks for your glowing review, We are happy you were satisfied with the services you received.
We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
I'm very pleased with the deal offered…
I'm very pleased with the deal offered which was dealt with quickly and efficiently.
September 17, 2025
Reply from Scottish Bullion
Dear Eleazar,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and it was quick and efficient. We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation
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Good old fashioned service
Very nice staff and very easy to deal with. The admin process is a bit sluggish and overly paper based.
September 17, 2025
Reply from Scottish Bullion
Dear Agnes,
Thank you for taking the time to leave us a review.
I am happy to hear that our staff were helpful and easy to deal with.
Thank you for the feedback regarding the admin process, we have currently introduced a new system but hopefully all transactions going forward will be quick and easy.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from Scottish Bullion
Dear Janeks, Thank you for taking the time to leave us a review. I can see that you completed your sale with us and where given 3% below spot price which is highly competitive. We are always open to negotiation at the time of your sale however once this has been locked in our hands are tied. Should you wish to sell to us again, please let us know of any issues with pricing and we will always strive to do the very best we can for you.
Kind Regards,
Morgan Paterson
Quick and easy
September 8, 2025
Reply from Scottish Bullion
Dear James
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and it was quick and easy. We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
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