scottishspca.org Reviews 

Not something I’d usually post about but I feel really helpless and disappointed in Scottish SPCA

I made a call to RSPCA just yesterday regarding a baby Gull with a broken wing hiding under a car, after waiting for 5 minutes through an automated system I was finally put through to a human who then hung up on me as I was connecting my audio.
When I finally got through to them again I had to tearfully explain the situation and how I was unable to catch him as I had a baby strapped to me.

The advice I got? Well hopefully someone else who can catch it will call and then immediately hung up on.

I am so incredibly upset by the lack of care from RSPCA, I was grateful for the vet group in portobello who at least took the time to explain to me the steps I needed to take to find help.

So disappointed. I understand the gull would likely have been put down but at least it would’ve been out of pain and not left to starve

I tried to call SSPCA multiple times re injured baby seagull. Despite listening to numerous recorded messages I could not speak to a real person. In disgust I cancelled my direct debit the intention being to give to another animal charity. By return of post I received a letter from Support Experience mgr about said cancellation. Suggest they would be better employed having someone to answer the phone. Disgusted supporter.

I called multiple times to report a injured baby seagull.And could never get through to speak to anyone.i understand there busy but surely someone should be on the phone to take calls.i get the impression that people don't seem to care or want to do there jobs correctly anymore

called regarding a seagull trapped in a rooftop courtyard. described situation to the call handler who arranged for someone to come out to assist in helping the bird.
Once here it took only a few moments for them to catch the bird and release to safety.

I phoned yesterday about an injured baby seagull who was left on his own in my flats enclosed high walled garden space. I was advised just to leave it, even though I (and the arc) suspected it had suffered from a brain injury due to showing signs and symptoms of neurological damage. The advice given was a mockery, the woman stating I must tell her “what I can see with my eyes” not my brain. And that I “can not tell” by using my eyes, which is a bit contradictory.

I phoned the Arc after I found the poor, injured, fly infested and blood covered bird, took him inside in a box and carefully doused his wounds before I took him to the emergency vet.

Excellent help and advice when I telephoned today about an injured seagull in Lochloy Caravan Park, Nairn
Very helpful staff on the phone and lady who kindly came to collect it. Very impressed. Well done and thank you so much.

This waste of time of a company should be ashamed of themselves. My puppy was stolen. I reported it and told them the location of my dog and who has her. They did nothing. I reported it 4 x. Stating my concern of how they intend to use her for illegal breeding they still did nothing. Today I see an advert with bull terriers for sale. And they people that took her has done just what I said they would. This poor puppy could have been saved but Sspca were too busy doing nothing or taking back handers. They have this on their hands.

Had issues years ago with one of my cats who was badly treated at a local cattery and was completely fobbed off by the so called person who investigated it saying it was normal behaviour from a cattery I’m sorry but it was not and is not acceptable to treat an animal like that.

Phoned today after seeing a junkie repeatedly hitting his dog and after 400 options the number went dead and the same happened again.

Pathetic how they claim to be helping animals when they couldn’t care less.

Hopefully they get investigated as they clearly don’t give a crap and sit around making excuses and ignoring calls

Found a young fox cub in my garden near a railway line that had lost both lower hind legs. I called sspca who said they would attend and asked me to keep an eye on the cub. It never moved, must have been in agony. I sat for hours watching the poor soul. Eventually i got a call from a SSPCA worker who told me they would not come because the cub would have run off by the time they arrived which was clearly not going to happen. I insisted and eventually a very unsympathetic and disgruntled woman turned up. She snared the cub with no compassion then euthanised it in front of me. Had no compassion whatsoever. Like she was really annoyed that I had called because she was late home for her dinner. For me the incident was extremely traumatic. If it happened again I would rather call a vetand pay for them myself. An incident I will never forget. Appalling.

Several others plus myself have called repeatedly about the conditions of a local farm and the various animals therein. Sheep and lambs have died, carcasses left to rot without proper sanitized collection, cows and calves knee deep in their own slurry and recently the neglect of horses. Coordinates were given in every instance yet no inspection nor assessment took place, far less a call back. In the meantime, calves have died and a pregnant mare, due to foal is neglected in a field full of glore, little feed, no visible water source nor shelter. I am angrier with the SSPC’s disinterest and total lack of care than I am over anything. For years I donated to them. I honestly don’t know what they do as their promises are empty claims. While animals die in distress. Disgusting.

@shirley murray...
Where is this dog? I'll come and take it if they aren't willing to help!

I have called repeatedly about a dog left out in extreme conditions with no shelter- minus five last night and it’s shivering in a garden with frozen water and matted coat .
This dog is going to die - children from the play park can see the dog in the back garden here in Cumnock and it is pitiful . It lies barely moving and limping when it does move . Absolutely no shelter and never allowed in . SSPCA attended once in the summer and haven’t attended since . There’s no prevention - staff appear disinterested. Not even a call back and zero visits - disgraceful - do not waste your money supporting this charity

Wont go into detail ....care & help 100% 5 star . Thank you SPCA xx

A swan recently flew into our roof, tumbled down the roof and then fell about 7 or 8 metres to the ground. We were very impressed with the advice given by the SSPCA on the phone, the two visits we had from SSPCA personnel and the very skilful way the swan was put into a swan bag! The SSPCA officers were very friendly, professional and knowledgeable, the swan was fortunately just stunned but didn't have enough room to take off in the garden. Once in the swan bag the swan was taken away to be released in a safe , spacious environment. An excellent result!

The SSPCA Took My CATS From my home in the 23rd of April without a warrant because a housing officer who was very abusive to my husband who has a mental condition is a veteran and loved them as it was his Security when he felt down.The officer responsible was seen throwing my poor cats into the van howling as she hit them . The lies this,officer has told her boss is unbelievable and now their saying I need a lawyers letter to get them back .Can anyone give me any advice on how I can fight them as their thugs and should not be allowed near any animal .

Phone lines don't stop they said we don't have time to get through all.the calls they said. It s why we can't pick up wildlife they said. Well this one found the time just after 16:00 today 14th July 2025 to spend some of her £42,000 annual on her weekly. Saves her petrol using the company van doesn't it because at 16:00 ish this afternoon it wasn't a lunch stop and there were no donation food or collection tins in store. Ellon Aberdeenshire Tesco today

If i could leave a 0 starts i would.
I call today for advice regarding a baby seagull who is clearly in pain and dragging its wing along the ground.
to be told that unless i could capture it myself or the animal was not able to move they could do nothing to help as they didn't carry anything to capture it. The adviser was so unprofessional and actually should be ashamed of the advice given . This poor innocent animal will now be left to slowly suffer and die.

SSPCA are meant to help, people in need they only care for them selves not the welfare of the animals what so ever, they are corrupt, they don't help if need advice etc they just interested in taking animals of people that don't abuse them, but yet with others that severely beat their dogs to pulp they don't respond, take for instance a greyhound in Dingwall tied to Railings SSPCA never did anything, they seem not do a lot for wildlife or domestic animals. A lassie called Lacey-Mae McRoberts (Tanya Beatie Mitchell) with her cats way they are kept never vaccinated, litter trays disgusting, 2 male cats not neutered and a female cat not spayed, no wonder why the 2 male cats spray everywhere and the female cat shits down behind washing machine and sofa not use litter trays my dog came back from her in hell of a state and SSPCA ain't dealing with this lassie from Dingwall not on at all, now my dog needs go back vets for more treatment as her skin still flakey as hell as Lacey-Mae McRoberts (Tanya Beatie Mitchell) Fed her on wrong food Wagg is bad quality food. SSPCA u need get a grip on this that poor cats are suffering cause of you and her not treating them right animals need be vaccinated even if indoor cats, flea and worming treatment

Phoned the Aberdeen sspca! About an injured pigeon! Told me they couldn’t do anything take the bird to the vets and got past back and fourth no care in the world from them!!! Wouldn’t give this charity again! And by the way I tried for 4 days with this pigeon kept the bird warm and fed! Sadly it passed tonight probably due to infection from a bite. The bird could have been saved too! Joke of a place!!

Phoned about an ill baby crow and they’ve helped me with so many injured birds. Very quick to arrive and know baby crows in the best hands. Thank you again you amazing animal hero’s