The wording about the second chance scratchy needs to be changed on the main screen. It says enabled it should say eligible. When it says enabled it makes the person believe that they don't have to do... See more
Company replied
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See what reviewers are saying
I have never seen virtual scratch-offs done better! I also value the transparency and trust that the site has built into the games. The odds are clearly displayed, and they even explain how odds ar... See more
Company replied
I tried it out and at first felt like the odds were against me, but they have great promotions where they send text reminders of the deals- so I decided to take the offer, and take a chance.. and ende... See more
Company replied
I won and tried withdrawing my winning it took the amount away from my winning and said it would be deposited back onto my account. And it's been 2 weeks. Said would take 24 hours.
Company replied
3.9
Great
522 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Been fun so far
Has not been that fun, had 1 good day out of 3. I lose most of the scratches I do. Also you can't redeem anything under 100 dollars. Idk, I feel like I should win more than I do for this to be fun. At this point I've wasted 1000 on this shit and was only able to bank 100.
January 5, 2026
Unprompted review
Reply from Scratchee
Thank you for taking the time to share your experience with us. We’re sorry to hear that your recent sessions haven’t been as enjoyable as expected. We understand how frustrating it can feel when outcomes don’t go your way, and we truly appreciate your honest feedback.
Please know that Scratchee is designed to be a game of chance, and results can vary from day to day. Regarding redemptions, we understand that minimum cash-out limits can be disappointing, and your feedback has been noted. If you have any questions about gameplay, payouts, or account details, our support team is always available to help clarify.
We value your input and thank you for giving Scratchee a try.
Overall I enjoy Scratchee a lot!!!
Overall I enjoy Scratchee alot the only thing I dislike and think they should improve is the winnings it's almost obvious when you gone win and when you are about to loose... Your odds of loosing is more than your odds of winning
January 5, 2026
Unprompted review
Reply from Scratchee
Thank you for sharing your honest feedback! We’re really glad to hear that you enjoy Scratchee overall. We understand your concerns about winnings, and we appreciate you taking the time to let us know how you feel. Your feedback is valuable and helps us continue improving the experience for our players. If you ever have specific questions or concerns, feel free to reach out to our support team at hello@scratchee.com —we’re always happy to help.
Great game…
The first time I tried Scratchee I was skeptical. I have since come to see that they are a great game to play. I have won real money many times and I recently used the cash out method to retrieve money won. It went smoothly from the start of it to the end. Would highly recommend them!
January 3, 2026
Unprompted review
Reply from Scratchee
Thank you so much for your kind feedback! 🎉
We’re really happy to hear that your experience with Scratchee turned out to be a positive one and that your cash-out process went smoothly. Congratulations on your wins, and thank you for recommending us! We truly appreciate your support and hope you continue to enjoy playing with us
Fun game like the scratches
Fun game like the scratches but I withdrew my winnings and it says its been paid and completed but I haven't received it in my account yet. When I do get my winning I will change it to 5-stars.
Update I received it in my account so ⭐️⭐️⭐️⭐️⭐️
January 1, 2026
Unprompted review
Reply from Scratchee
Thank you very much for your 5-star review and for sharing your experience with us! 😊
We’re happy to hear that the payment was successfully received and that everything worked out. We always strive to provide a fun, transparent, and reliable experience for our users.
If you need anything else, feel free to reach out — and enjoy the games! 🎉🎮
Love it I've won like 5 times already…
Love it I've won like 5 times already it's fun but could use more games on it
December 31, 2025
Unprompted review
Reply from Scratchee
Congrats on the 5 wins, April! We're glad you're enjoying the platform. We appreciate the feedback regarding our game selection—we're constantly looking to expand our library and hope to have more options for you soon.
I HAVE BEEN PLAYING FOR OVER 4YEARS AND…
I HAVE BEEN PLAYING FOR OVER 4YEARS AND NEVER WON ANYTHING
SO MY REVIEW BORDERS ON NOT LEGIT
BECAUSE PEOPLE'S LUCK MIGHT BE BAD BUT IT'S NOT THAT BAD FOR THE LENGTH OF TIME OF NEVER GETTING ANYWHERE
January 2, 2026
Unprompted review
Reply from Scratchee
We’re sorry to hear about your frustration, Edward. We completely understand how a long dry spell can feel discouraging. Please rest assured that our platform is fully regulated and all outcomes are determined by a random number generator to ensure fairness. While luck can be unpredictable, we truly value your 4 years of loyalty and encourage you to email us with your details, and we will see how we can assist.
Wasted time
December 31, 2025
Unprompted review
Reply from Scratchee
We’re sorry to hear that your experience didn’t meet your expectations, Dorothy. We strive to provide an enjoyable environment for all our customers, and we’d value the chance to learn more about where we fell short. If you’re open to it, please reach out to our support team with any specific feedback.
Yes there are winning tickets but try…
Yes there are winning tickets but try and do a withdrawal, I’ve been trying for 2 weeks to do a 200 dollar withdrawal the only option I was given was gift cards, I’ve contacted them and they were very nice , said they were working on fixing the issue, finally yesterday 12/28/2025 I was able to submit it under bank wire but the min, under this is 1000 Now it’s 3:30 12/29/2025 and still haven’t received it. I didn’t pay with a gift card and I don’t want one , I did pay with money and that’s how I would like to be pay back (2weeks later and still not paid)
December 29, 2025
Unprompted review
Reply from Scratchee
Thank you for taking the time to share your experience. We understand how frustrating delays and limited withdrawal options can be, especially when you’re expecting a cash payout. While we do offer multiple withdrawal methods, availability can depend on account verification status, payment history, and temporary system limitations. Our team has been actively working to restore and expand withdrawal options, which is why the bank wire option became available to you on 12/28. Bank wire withdrawals do have a higher minimum threshold and may take additional processing time once submitted. That said, we absolutely understand your concern and expectation to be paid back in the same form you originally used. Our support team is continuing to review your withdrawal, and we encourage you to reach out to us directly so we can provide a status update and assist further. We appreciate your patience and the opportunity to make this right!
Winnings are decent but trying to get a…
Winnings are decent but trying to get a cash withdrawal is impossible. Was able to get a gift card no problem but I have been unable to get cash withdrawal as of yet.
December 27, 2025
Unprompted review
Reply from Scratchee
Thank you for sharing your feedback. We’re glad to hear that you’ve had positive experiences with winnings and gift card redemptions. We understand the frustration around cash withdrawals and want to assure you that this is not the experience we aim to provide. Cash withdrawal availability can vary based on verification status, payment method history, and temporary system limitations. Our team is actively working to improve consistency and expand cash payout options for all eligible users. We encourage you to contact our support team directly so we can review your account and assist with the next steps toward a cash withdrawal. We appreciate your patience and the opportunity to improve your experience.
It was nice put 10 hit it for 20
It was nice put 10 hit it for 20. I had to choose between a ecard or some other bank instead of mine. I hope it gives me the ecard and I don't have trouble with it
December 25, 2025
Unprompted review
Reply from Scratchee
Congrats on the win, Michele! Don’t worry—our e-cards are a very popular and reliable choice. If you run into any trouble receiving or using it, just reach out to our support team and we’ll make sure it gets sorted right away.
Fun. Just wish I won more than I've lost here
Lost way more than I've won
at least you can cash out, if there's a problem, customer service is there to help with a reasonable solution
only reason I gave 3 stars is I've lost way more than I've won.
December 26, 2025
Unprompted review
Reply from Scratchee
We appreciate your feedback, Elizabeth! It’s great to know you find our cashing out process reliable and our support team helpful. While the outcome of the games can vary, we’re committed to ensuring the platform remains fair and dependable for everyone.
Well at first I was very hesitant due…
Well at first I was very hesitant due to you see online all these apps that claim to payout I have even tried a few other ones with scratch cards and no go so I decided to go ahead and try and it was a good experience. At first when I tried to cash out the verification step was giving me problems so I got ahold of customer service and they were very quick to respond and told me to send everything to them and they would do a manual verify and they sure did that was yesterday afternoon and I goty payout today so I was gonna give 3 starts because of the issues but with the customer service experience I gave 4 it's very hard to get customer service anymore not matter what the problem is anywhere so I appreciate good customer service. Great job and Thank You.
December 25, 2025
Unprompted review
Reply from Scratchee
Thank you for sharing your experience, Sara! We know how important trust is in this space, and we’re so glad our support team could help resolve your verification quickly. We appreciate the feedback and look forward to seeing you in the app again soon!
I had a great experience
I had a great experience. They answered all my questions in a very timely manner, and my issue was also fixed very quickly.
December 24, 2025
Unprompted review
Reply from Scratchee
Thank you for the review, Matt! We’re thrilled to hear that our team was able to provide quick answers and a swift resolution to your issue. Providing efficient support is a top priority for us, and we appreciate your feedback.
Update they are legit...100% I just got…
Update they are legit...100% I just got my withdrawal of 150 and I give them a two thumbs up!! Go try for yourself for a good time and great rewards!
December 22, 2025
Unprompted review
Reply from Scratchee
Thank you so much for the update and for sharing your experience!
We’re thrilled to hear that your withdrawal was successful and that you had a great time playing. Your two thumbs up truly mean a lot to our team. We appreciate your support and wish you continued fun and rewards ahead!
THIS IS A SCAM !!!
THIS IS A SCAM !!!! YOU WIN BUT CANT SCAN YOUR ID BUT B4 YOU ENTER YOUR BANK INFO THEY ALREADY TOOK YOUR MONEY OUT & YOU CANT REACH NOBODY !!!!! DO NOT USE THESE LYING SCAMMERS
December 21, 2025
Unprompted review
Reply from Scratchee
We take claims like this very seriously and would like to investigate your account. ID verification is a security requirement for all payouts, and we want to ensure your technical issues are resolved so you can receive your funds. Please reach out to us directly at hello@scratchee.com, so our team can look into this for you right away.
It was a bad experience for me I want…
It was a bad experience for me I want three different times then to tell me had to wait 8 hours cuz it's like 3,000 people ahead of me to review the payment I have to wait another got payout and I realized PayPal doesn't allow illegal gambling . I will not refer this game to no one
December 21, 2025
Unprompted review
Reply from Scratchee
We’re sorry to hear about your experience. Our goal is to process all winnings as quickly as possible, though high player volume can sometimes lead to longer review queues. We work strictly with our payment partners to remain compliant with all regulations. We're sorry this experience didn't meet your expectations.
I DO LIKE THE SITE IT DOES PAY OUT AND…
I DO LIKE THE SITE IT DOES PAY OUT AND THE SCRATCHEES R SOMETIMES GOOD. ONLY THING THATVIVHAD TROUBLE WITH WAS WITHDRAWLING THE MONEY. IT GAVE OPTION FORBUR BANK ACCOUNT OR GIFT CARD. WOULD NOT LET ME PICK MY BANK ACCOUNT. SO GOT GIFT CARF SWAP HOWEVER I WANTED TO USE ON CASINO APP IT TOLD ME I COULD. THEN I READ NOBITS FOR DINING OR SHOPPING NOT ACUAL PLAY TIME. SO I LOST 10$ BECAUSE I WILL NEVER BE CLOSE TO A GOLDEN NUGGET CASINO
December 16, 2025
Unprompted review
Reply from Scratchee
Thank you for your review, Tabatha! We’re happy to hear you’re enjoying the site. Regarding the withdrawal issue, please note that instant bank transfers require a minimum balance of $100. If your balance was below that, the system would only offer the gift card option.
We are sorry for the confusion regarding the gift card terms and the frustration of not being able to use it as intended. We never want a user to feel like they’ve lost out.
Actually received my payout without…
Actually received my payout without having to jump through hoops. No deals you have to complete, no surveys, just enter the information needed and get your money.
December 15, 2025
Unprompted review
Reply from Scratchee
Thank you so much for the feedback, Tera! We designed our platform to be as straightforward as possible, so we’re thrilled to hear that you had a seamless experience getting your payout. We appreciate your support!
Yeah, they do pay out
Yeah, they actually paid out. Kind of a hassle getting the verification requirements done, but once that is completed, the payout was instant. Hit my account within 2 minutes. I just wish that the scratchees won more often. I also don't think that their odds are really true. I mean, I had 10 scratchees, with 1 in 3.76 odds of winning, and every single one of them were losers. But I did win with a couple, so I know it's not ALL bullsh*t.
November 14, 2025
Unprompted review
Reply from Scratchee
Thank you for your review, Christopher! We are thrilled the payout was instant—funds hitting your account in 2 minutes after verification. We acknowledge that the verification process can be a hassle; these steps are mandatory for your account security and compliance.
Regarding the scratcher odds: We understand the frustration of losing runs.
The 1 in 3.76 odds reflect the statistical probability across the entire game series, not a guarantee for a small ticket batch. Each scratcher is a random, independent event.
We appreciate you confirming you won with a couple of tickets, proving our games are legitimate.
What made my experience great was the…
What made my experience great was the fact that I won $250 off of a $20 scratch ticket right when I needed the money but getting everything situated for verification was a pain in it but and time to find out it was on their end not mine but we all got it figured out that's all that matters
November 1, 2025
Unprompted review
Reply from Scratchee
Thank you for sharing your experience, Amanda! We are absolutely thrilled you won $250 right when you needed it—that’s wonderful!
We sincerely apologize that the verification process was a pain due to issues on our end. We understand your frustration and are reviewing our procedures to ensure a quicker, smoother experience for all future winners.
We are happy we got it figured out in the end. Enjoy your winnings!
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