Screen Moove Reviews 447

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, attentiveness, and expertise, often going above and beyond to meet specific requirements and provide proper guidance. The delivery service is consistently highlighted as quick and efficient, with many orders arriving promptly, sometimes even earlier than expected, and often with excellent tracking. The overall service, from initial contact to installation, is described as excellent, with many consumers appreciating the smooth and easy ordering process. However, some customers also noted issues with product functionality, with a few receiving items that were faulty or did not work as intended. There were also occasional concerns regarding order delays and difficulties with returns, including damaged packaging upon delivery and challenges with the return process for unsuitable or defective items.

What people talk about most

Product

Customers had ambiguous experiences with product quality and functionality. While some reviewers were happy... See more

Service

Users describe positive interactions with service. Many customers praise the excellent and brilliant service,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and quick delivery,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise quick delivery, with items... See more

Staff

Clients share positive opinions on staff. Many customers praise the helpfulness and efficiency of the staff,... See more

Based on these reviews

Rated 5 out of 5 stars

Screen Moove went above and beyond for my requirements. Ordering system was super easy it just take 2 minutes to complete my order and I have received my tracking details right away after few minutes... See more

Rated 5 out of 5 stars

We have ordered digital menu boards for our coffee shops from screenmoove. All delivered on time and configured remotely, Erico was perfect and patience customer support he helped us about 2.3 hr on t... See more

Rated 5 out of 5 stars

I placed my order late at night but realized I had entered the wrong address. I immediately sent an email asking for it to be changed, not really expecting a reply until the next day. To my surprise,... See more

Company replied

Rated 5 out of 5 stars

I’ve been looking ultra high brightness display despite I checked everywhere I didn’t trust. They got my trust and I ordered. It arrived safely next day we have installed screen is awesome and high qu... See more


Company details

  1. Audio Visual Equipment Supplier
  2. Computer Store
  3. Computer Wholesaler
  4. e-Commerce Service
  5. TV store

About Screen Moove

Written by the company

Screen Moove

UK’s Trusted Digital Signage Experts Since 2019

We deliver high-impact displays including digital signage, menu boards, window displays, outdoor screens, video walls, and more — designed to grow your business and engage customers.

Why Choose Us?

  • All-in-One: Design, installation, CMS, and support
  • Tailored Solutions for every industry
  • Trusted Nationwide: 1,000+ UK installations
  • Commercial-Grade Displays: Bright, durable, reliable
  • Excellent Support: Call us on 0208 1919 223

Explore Our Products

Digital Signage Displays
Digital Menu Boards
Ultra High Brightness
Education Displays
Business Touchscreens
LCD Video Walls
Freestanding Displays
Outdoor Signage

Let’s Work Together

Screen Moove helps businesses stand out with modern signage that delivers results. Call us on 0208 1919 223 or visit our website to learn more.

Trusted by 1000+ UK companies. Creative. Reliable. Effective.


Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

447 reviews

5-star
4-star
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2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

If I would give 10 star I could

If I would give 10 star I could! have had an inquiry for 85 inch screen find them on internet called Screen Moove to request some information and best possible price, they offered really great price and service, everything was perfect.

January 23, 2026
Rated 1 out of 5 stars

Refund processed, but poor stock control caused real inconvenience and extra costs

I ordered and paid for a GPU that was later confirmed to be out of stock. While the company did process a refund promptly (which I appreciate), the situation itself caused significant inconvenience and additional costs.

This purchase was part of a scheduled custom PC build being carried out by a third-party engineer. The out-of-stock issue only became apparent after payment was taken, which meant:

The system build was disrupted and delayed

I had to re-plan my entire build at short notice

I incurred additional time and coordination costs with the builder

The wider market for GPUs is currently extremely volatile, so losing a confirmed order at this stage had a real financial and practical impact

Stock accuracy is critical when selling high-value components, especially in the current market. Customers should not be able to complete payment for items that are not actually available. This is not just an inconvenience – it can derail carefully planned system builds and project timelines.

Customer support handled the refund professionally, but the underlying issue should not have occurred in the first place. I would expect better inventory controls and order validation to prevent customers from paying for items that are not in stock.

Positives:

Refund processed quickly

Polite customer service response

Negatives:

Inaccurate stock availability

Order accepted and paid for despite item being unavailable

Caused disruption, delays, and additional costs to a time-sensitive PC build

I hope the company improves its stock management processes so this doesn’t happen to other customers, particularly when dealing with expensive, hard-to-source components.

February 20, 2026
Unprompted review
Screen Moove logo

Reply from Screen Moove

Dear Yohan,

Thank you for your detailed feedback.

We sincerely apologise for the inconvenience caused. While we are pleased that the refund was processed promptly and that our support team handled your case professionally, we fully recognise the disruption this situation created for your build.

On rare occasions, stock discrepancies can occur due to real-time supplier updates and the fast-moving nature of high-demand products such as GPUs. This is not the standard we aim to operate at, and we understand the impact this has had on your project timeline and coordination.

As soon as the issue was identified, we acted quickly to process your refund and keep communication clear. We also continue to review and strengthen our inventory controls and supplier integrations to minimise the risk of this happening again, particularly for high-value and time-sensitive components.

We appreciate your feedback, as it highlights areas where operational improvements are critical, and we are actively working to tighten these processes.

If there is anything further we can assist you with on future projects, we remain available to support you.

Kind regards,
Screen Moove After Care Team

Rated 5 out of 5 stars

Received on time

Received on time. Screen quality is great x

January 23, 2026
Screen Moove logo

Reply from Screen Moove

Dear Mr Tresadern,

Thank you for your review.

We are pleased to hear that your order was received on time and that you are happy with the screen quality.

Your feedback is appreciated and we look forward to supporting you again on future projects.

Kind regards,
Screen Moove Team

Rated 5 out of 5 stars

My order arrived with in 24 hours…

My order arrived with in 24 hours excellent service all delivered by reliable courier.

October 3, 2025
Screen Moove logo

Reply from Screen Moove

Dear Magdalena,

Thank you for your review.

We are pleased to hear your order arrived within 24 hours and that you are happy with the service and delivery.

Your feedback is appreciated, and we look forward to supporting you again.

Kind regards,
Screen Moove After Care Team

Rated 5 out of 5 stars

Simple

Simple, and very easy to order. Also fast delivery !

January 23, 2026
Screen Moove logo

Reply from Screen Moove

Dear Vincent,

Thank you for your review.

We are pleased to hear that you found the ordering process simple and that your delivery arrived quickly.

Your feedback is appreciated, and we look forward to supporting you again.

Kind regards,
Screen Moove After Care Team

Rated 1 out of 5 stars

Poor customer service

Poor customer service. Daniel head of sales was very rude over the phone. They are selling a screen for £3780, found elsewhere for £2650. They were rude and has trust issues to the extent I had to send them their competitors invoice and they still don't believe they are over charging. Stay away from this company, as they are over priced, rude and difficult to speak to them when you need them!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

A company doing it the right way 5…

A company doing it the right way 5 Stars

I don't know where to start about how GREAT my interactions with ScreenMoove have been. I have bought & returned multiple items from them & they have always been available to help no matter the task. Their staff members such as Daniel and Suhail have always assisted me in whatever I've needed helping to make the right purchase or guiding me on how to make a return.

As someone who wasn't too knowledgeable in this technological space it was good to know that this company were always available when I had any questions even when I had so many. Any ordered items arrived quickly and communication when required was clear. I am very happy with ScreenMoove, will happily use them again and highly recommend them to anyone who is thinking to use them. They also have a great product range and easy to use website! Very happy to see a company do it the right way.
5 STARS!!!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Superb!!!! 😎👍👍👍

Absolute fantastic service from these guys from start to finish .. Delivery was super quick !! And super happy with my purchase will definitely be back in the future..
Thanks guys 👍👍👍👌

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

I am LLC MEDIA

I am LLC MEDIA, a projection company, and my customers often order screens from me; I work with you kind of like a distributor. In particular, Mr. Baran and the other colleagues give me immediate responses and are very helpful. Thank you.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

We purchased a 2x2 video wall setup…

We purchased a 2x2 video wall setup total 4 screen including full installation and service, and the experience was excellent from start to finish.

Tausif installer guy made an excellent finish over all great communication, fast installation and a very high standard service.

Our shops now look’s new and stunning with the video wall setup. I wish I could upload a picture here!

August 4, 2025
Rated 5 out of 5 stars

Really easy to deal

It was great experience to deal with screen moove, ordered next-day delivery displays arrived on time with a great price, very quick fully trackable delivery. I will definitely come back

January 21, 2026
Unprompted review

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