ScreenScape Reviews 91

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If you want ease of use and total flexibility, Screenscape is for you! I would recommend Screenscape to any company looking for a digital sign platform.

Rated 4 out of 5 stars

I love Screenscape ... we look so professional and our guests LOVE it. I've experience a couple ongoing minor tech challenges, like the box with the video content sometimes mysteriously goes blank.... See more

Rated 5 out of 5 stars

Since the day we switched to ScreenScape, our Lobby TV advertising has been high quality, hassle free, easy to manage, doesn't require a film degree or thousands of dollars per unit, and the team is t... See more

Rated 5 out of 5 stars

The Team at ScreenScape have been nothing but helpful since we have transitioned out of our old Digital Screen provider to them. I appreciate being able to call or email someone directly with a ques... See more

Company details

  1. Media Company

Information provided by various external sources

ScreenScape makes software that helps businesses connect and control screens over the Internet. Using a simple plug and play device, ScreenScape customers can turn any screen into a connected digital sign. Once a screen is connected it can be updated, monitored and managed over the Internet using ScreenScape.com. Brand marketers and retail networks use the technology to publish digital signage content on screens inside their stores. Health clinics, university campuses and other kinds of venues use it to engage and entertain their visitors. It’s part of a growing technology arena called place-based media that is rapidly turning TV screens outside the home into location-specific media channels.


Contact info

4.8

Excellent

TrustScore 5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Screenscape - the perfect digital signage solution

Screenscape goes above and beyond any other digital signage offering in today's market. Their program has all the features and functionality to communicate and broadcast your company's message effectively across a dynamic network of subscribers, creating revenue opportunities that give your real and immediate ROI. If you're looking for customization and optimization in your digital signage, Screenscape is your only choice.

October 27, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Simple Turnkey Solution

ScreenScape has made it possible for Killam Properties to display content to our lobby TVs with complete ease. The web interface to push out content is very user friendly and with the recent deployment of ScreenScape's Dell Connect sticks, getting our displays up and running has never been so easy.

I would recommend ScreenScape to anyone looking for display network advertising or to just showcase your business's products within your storefronts.

October 27, 2015
Unprompted review
Rated 5 out of 5 stars

ScreenScape - Simple Messaging Solution!

ScreenScape makes it easy for our Credit Union to engage customers through digital displays. Simple to use, robust, and easy to manage, ScreenScape's digital content management software helps us get the message out and makes it easy to do so!

October 27, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Everyone I've interacted with at Screenscape has been readily available, quick to respond, and very helpful. Screenscape can be a little technical at times, and Screenscape support has always been able to clearly explain and help when I've needed it.

October 27, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent customer service . Always there when you need recommendations !

The flexibility and ability to link my business together for marketing in store features and ad campaigns is unparalleled to any system I've ever seen before . Great customer service . Always there to provide recommendations and help provide advice on how to setup , create , and share media in a way that enhances both our core and niche market offerings .

October 27, 2015
Unprompted review
Rated 4 out of 5 stars

Great Tool

Screenscape is a good interface for providing customers with information and visuals. it has a variety of templates that allow the user to show weather, news, and social media handlers. Screenscape also allows the user to show videos and pictures through a variety of formats. Overall, Screenscape works well with very few interruptions.

October 27, 2015
Unprompted review
Rated 4 out of 5 stars

Love the product; some tech glitches

I love Screenscape ... we look so professional and our guests LOVE it. I've experience a couple ongoing minor tech challenges, like the box with the video content sometimes mysteriously goes blank. Also if our wifi goes down and then returns, Screenscape doesn't automatically reconnect. Both issues require me to climb on a ladder to reset the power to the unit which I'm not always available to go.

October 27, 2015
Unprompted review
Rated 3 out of 5 stars

Great but a few minor glitches.

So far Screenscape has been great, but we've had a few minor glitches with screens playing when they're no longer scheduled to play. Also, I feel like the "publish" option is a little unnecessary when I can just schedule when I want something to display.

October 27, 2015
Unprompted review
Advertisement
Rated 3 out of 5 stars

Great product, not so good training

Would give 5 stars for product and ease of use! Needs better training on how to create content. Webinar don't cover how to create content well enough. I spent a lot of time and figured most things out myself, but ScreenScape should be more creative for us. Love the product!!!!!!

October 27, 2015
Unprompted review
Rated 5 out of 5 stars

Nice flow to ads, news etc

system seems easy to set up, lots of good content and seems to never have any glitches or screen freezes which lets everyone focus more on the job at hand. Customers seem to like the news headlines as well as our advertisements

October 26, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Awesome group

I recommend ScreenScape to anyone looking for creative signage. Response time to any inquiry is lightning fast. Awesome to deal with!

October 26, 2015
Unprompted review
Rated 4 out of 5 stars

Very User-Friendly

Screenscape is very easy to use and the templates look great. I've had only a little trouble with the RSS feed, where it shows updated news on my computer but not on the TV screen.

October 26, 2015
Unprompted review
Rated 2 out of 5 stars

no time

I started out with great expectations but just got too busy and failed to immediately sit down and work through the pilot module. Then weeks later I had forgotten the basics of how to get back on track with the product... I have thoughts of using the product several times a week but just lack the time to follow through... perhaps a scheduled webinar or a one-on-one learning session would have helped me get beyond the initial excitement to actually using the product

October 26, 2015
Unprompted review
ScreenScape logo

Reply from ScreenScape

Hi Mike,

Sorry you haven't gotten out of the starting blocks. I'd be happy to help you with that at your convenience.
We do a weekly webinar here (http://screenscape.com/webinar) or I'd be happy to set you up with some personal product training which is available any time. Email me at mark.binns@screenscape.net and we'll schedule a session that works with your schedule.

Thanks,
Mark

Rated 5 out of 5 stars

Review of DAS

I have been using ScreenScape since spring of 2015. I really like the product and will continue to use it. It would be good to manage Content from mobile devices. There should be more capacity to load more than 60 videos. Most important improvement would be the ability to upload pictures associated with RSS feeds created from twitter lists etc. More development on FB feeds would be good as well. These are a few things I'll mention now and I know the product will improve over time. I'm committed to ScreenScape and will be ordering more units next week.

October 26, 2015
Unprompted review
ScreenScape logo

Reply from ScreenScape

Hi Ray,

Glad you love the product! We appreciate your business. We can expand your video capacity - no problem. Consider it done. You can also pipe social feeds to ScreenScape using the webview template and any number of services that make social feeds look great on digital signs, such as http://tradablebits.com/.

Thanks again - we look forward to your upcoming order.

Mark

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look