Scrubin Uniforms Reviews 883

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often describing them as excellent, well-made, and comfortable. Many people also praise the customer service, noting that interactions were helpful, efficient, and responsive, with issues being resolved quickly. The ordering process is generally seen as easy, and communication regarding order status is appreciated. However, some people experienced issues with product sizing, finding items to be either too large or too small compared to expectations or sizing charts. There were also occasional concerns about delivery times, with some orders taking longer than anticipated or arriving in multiple shipments. A few customers also reported receiving incomplete orders or experiencing delays due to items being backordered.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the quality of items, the selection... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy checkout process, quick... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of products, noting excellent... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast shipping, with items... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the excellent and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Check out was clumsy. I had to exit the check out to update my profile so your system recognized my address. A more streamlined check out would help. Shipping seemed expensive for a small bag... In th... See more

Company replied

Rated 4 out of 5 stars

Quality is really good. I love print tops so I wish there were more of those. Site is easy to navigate. Shipped out quickly despite a few items noting they may take a little longer to ship being in di... See more

Company replied

Rated 4 out of 5 stars

The checkout process was really easy and I received my order in about a week. I purchased the cargo drawstring pants, and I think I could have sized down a size or two. I ordered based on the sizing c... See more

Company replied

Rated 3 out of 5 stars

I’m happy with the products and selection (although color selection could be better), and the ordering process is easy enough. My only issue is that every time I place an order, I double-check to make... See more

Company replied


Company details

  1. #29 of 42 best companies in Activewear Store
  2. #222 of 293 best companies in Clothing Store

Information provided by various external sources

Scrubin Is Your Destination For the Lowest Prices On Nursing Scrubs, Medical Uniforms, Medical Supplies & More. Shop At Scrubin and Save On Scrubs Today!


Contact info

3.8

Great

TrustScore 4 out of 5

883 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love this online store

I love this online store

October 1, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

Rated 5 out of 5 stars

I was pleasantly surprised by how…

I was pleasantly surprised by how quickly my custom embroidered fleece jacket was shipped to me! The Port Authority fleece is warm and cozy, arm lengths perfect but the Medium fits pretty tight compared to all the Medium scrubs I ordered which were all slightly too big, had I known I would've ordered a large.

October 1, 2025
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Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

Rated 5 out of 5 stars

Scrubin has been a game changer for us

Scrubin has been a game changer for us. Great selection, easy to work with and best of all very fast production.

October 1, 2025
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Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

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Rated 3 out of 5 stars

I was really disappointed with the…

I was really disappointed with the jacket, I thought it was thicker, not just a raincoat.

October 1, 2025
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Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 5 out of 5 stars

Great scrubs!

Great scrubs, im happy with my order.

September 30, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

Rated 2 out of 5 stars

Didn't receive my full order

Did not receive my full order. Paid for 2 scrub tops unisex male with school embroidery attached. Only received one top!!! Ordered the uniforms then was told it would enter embroidery warehouse on the 19th of September after ordering September 2 then was told due to back order on the tops wont be shipped until October 17th. Then I received one top last Friday when I paid for 2 but I got my pants in a timely fashion. Needed all this stuff for clinical for nursing school.I know things happen but I don't understand why I only received one top when I paid for 2 of them.

September 30, 2025
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Reply from Scrubin Uniforms

Hi Matthew, feedback like yours is crucial to our ability to improve and we thank you for it. After reviewing your order, it appears that only one top was ordered causing only one to ship. That said, we want you to have what you need so, please contact me at hello@scrubin.com, and we will get your 2nd top ordered!

Scrubin Team

Rated 1 out of 5 stars

Back ordered

Nothing went wrong just one coat is on back order. since you are sending later can I get a free pair of the witch compression socks

September 30, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

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Rated 1 out of 5 stars

Sizing was four inches longer than…

Sizing was four inches longer than described on website despite being printed correctly as a medium.

September 30, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 5 out of 5 stars

THE LONG SLEEVE SHIRTS I ORDERED ARE…

THE LONG SLEEVE SHIRTS I ORDERED ARE SOFT AND LIGHT FOR HOT DAY'S AND THE LONG SWEATER IS SO COZY AND LONG!! THANKS!

September 30, 2025
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Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

Rated 1 out of 5 stars

My stuff did not fit and embroidery was…

My stuff did not fit and embroidery was placed after I declined it now I am stuck with stuff I can not use

September 30, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 4 out of 5 stars

Awesome as always!

September 30, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

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Rated 1 out of 5 stars
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 5 out of 5 stars

Easy to order

Easy to order, a large variety to choose from, fast delivery

September 30, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

Rated 1 out of 5 stars

4 weeks to get my order

4 weeks to get my order! Zero communication, left messages, sent emails and never got a response. Got in touch with one person who gave incorrect information. Finally spoke with another person and three days later my shirts arrived.

September 30, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 5 out of 5 stars

Great Customer Service

Each time that I've placed orders I've received them in the timely manner. Never had to return anything. Great customer service!!!

September 24, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

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Rated 5 out of 5 stars

Pending order

Fast response from Customer Service Representative. My question was answered.

August 25, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊

Scrubin Team

Rated 1 out of 5 stars

Not what I expected and hard to return.

Not what I expected and hard to return.

June 24, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

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