Scrubs Cleaning Reviews 

56
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being professional, punctual, and efficient in their service delivery. Many people also highlight the staff's friendly and cooperative nature, making interactions pleasant and easy. The quality of the cleaning is frequently described as exceptional, with reviewers noting thoroughness and impressive attention to detail. Consumers were particularly pleased with how spotless their properties were left, often exceeding their expectations and removing tough stains. This high standard of work and reliability leads many to enthusiastically recommend the company for future services.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the thoroughness and high standards of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't recommend Scrubs Cleaning enough for end-of-tenancy cleaning! They were an absolute lifesaver. The team was professional, punctual, and incredibly thorough. My apartment was left looking b... See more

Rated 5 out of 5 stars

These guys are absolutely amazing. Efficient professional and super accurate. We used their services for an end of tenancy cleaning of a 4 bedroom house with carpet clean. The house has been occupied... See more

Rated 5 out of 5 stars

Easy to contact Scrubs, friendly service and easy booking and straight to the point. I am pretty pedantic about the cleaning. The individuals that came to clean the flat very straight to the point, fr... See more

Rated 5 out of 5 stars

second time I have used Scrubs for end of tenancy cleaning. Both occasions the work was completed to the highest standard and their service and reliability outshines any competitor that I have used in... See more


Company details

  1. Carpet Cleaning Service

Written by the company

Scrubs Cleaning is a family-run local professional cleaning company operating in London. We specialise in a wide range of cleaning services, including: End of Tenancy Cleaning, Domestic Cleaning, Deep Cleaning, After Build Cleaning, Carpet Cleaning, Upholstery Cleaning and Commercial Cleaning. Over the past few years, we've quickly built up a reputation as being one of the highest quality and most affordable cleaning providers for some of the most recognised landlords, letting agents and property developers in London. Our cleaners are fully insured, rigorously vetted and all undergo our intensive onboarding training. Why not join our long list of happy customers and give us a call to hear what we can offer


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.6

All reviews

(56)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolute lifesaver!

I can't recommend Scrubs Cleaning enough for end-of-tenancy cleaning! They were an absolute lifesaver. The team was professional, punctual, and incredibly thorough. My apartment was left looking better than when I moved in.

The attention to detail was what truly impressed me. They got to every nook and cranny, leaving the place spotless and smelling fresh. This was a huge weight off my mind during the stressful moving process.

If you're looking for a reliable and high-quality cleaning service, especially for a crucial end-of-tenancy clean, look no further than Scrubs Cleaning. They exceeded all my expectations, and I'm so grateful for their fantastic service.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

EoT clean including carpet washing. Service was great and for a very good price too. Will defo use again.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional from start to finish

Very professional. Reached out to them for an end of tenancy clean. All good from finish to start. Landlord was happy about the service and I should getting my deposit back in full. Would definitely recommend.

September 20, 2025
Unprompted review
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Rated 5 out of 5 stars

end of tenancy clean

Lynn and her team did an end of tenancy clean for me and I was more than pleased with the result. I would recommend them highly as efficient and trustworthy and thorough.

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing customer services

Amazing customer services! I had a last minute book change (less than 24 hours) and Lynn was a star. She was able to acommodate my booking for the same day but at a later time when it was more convenient for me. This took out a lot of street for me afectively and quickly. Great work Lynn, keep it up! I am very pleased and thankful.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Scrubs Cleaning! Unprofessional and unreliable service

I had an extremely disappointing and stressful experience with Scrubs Cleaning during my end-of-tenancy clean. Communication was poor from the start—only one of the three cleaners could speak English, while the others spoke only Romanian, which made it very difficult to coordinate. We were quoted a price that supposedly included parking, but we were unexpectedly charged an additional £50, and then later told to pay extra £15 for parking several days because they obviously made a mistake in booking. The quality of the cleaning was unacceptable: many areas were left untouched, such as kitchen appliances, lamps, and surfaces, and what was cleaned was done so carelessly, using greasy cloths that left visible smears. When we pointed out these issues, they were completely unwilling to correct them. All just waiting for the payment outside our property and so ready to leave. They even damaged the curtain in front of the window and never acknowledged it. Customer services are very hard to reach--no one picked up calls initially. Items also went missing—and very good reason to suspect it's the cleaners who took them.
We were charged £550 for a service that we ultimately had to redo ourselves just to pass our inventory inspection. The overall experience felt chaotic, unprofessional, and deeply frustrating. I strongly advise others to stay away from Scrubs Cleaning.

July 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Unprofessional and Incomplete Cleaning – Disappointed Overall

The cleaners arrived on time and were polite. They mentioned the job would take 3–4 hours but finished in just 2.5 hours. While some areas were cleaned well, overall the service felt rushed and lacked attention to detail.

The bedroom, living room, and bathroom were generally fine, but a few parts of the bedroom cabinet still had dust, and the bathroom floor could have been cleaned more thoroughly. The checklist also mentioned the inside of the windows would be cleaned, but they were still dusty — we noticed this after the team had left.

We were especially disappointed with the kitchen. While the fridge, oven, and dishwasher were done, one of the drawers was completely untouched, and both the extractor and kitchen walls were greasy. When we asked about the walls, the cleaners said they wouldn’t clean them due to chipping paint. However, my wife and I later cleaned the stains easily using just water and a cloth. Unfortunately, we only noticed the dirty extractor after they had gone.

Overall, the experience felt unprofessional and not up to the standard we expected. I hope this feedback helps improve future service.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fully recommend this company

Fully recommend using Scrubs Cleaning for end of tenancy clean. Really good communication from start to finish, good price, the ladies were on time and did a great job in cleaning the whole flat. Would definitely use this company again!

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience. The customer service is rather responsive and patient. The cleaners were punctual and professional, the apartment is even cleaner than when I moved in.

April 14, 2025
Unprompted review
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Rated 5 out of 5 stars

I booked an end of tenancy clean quite…

I booked an end of tenancy clean quite last min they were able to do a Sunday which works perfectly for me and was the most reasonable price as well! The girls did a great job would 100% recommend to everyone.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

Really happy with our moving-in deep clean. The team were quick, thorough, pleasant, and left everything spotless and shining. They knew exactly what needed to be done and were methodical and professional. We couldn't be happier, definitely money well spent.

April 2, 2025
Unprompted review

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