I have anusual puppy a fussy lab called buddy but your salmon wet food and kibble he adores im on my second order and will most definatly subscribe when we get back from holuday, you can tell the dif... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wish I’d discovered this sooner. It’s a little bit more pricey than Felix or Whiskas but it’s definitely worth it. 80% meat content as opposed to the standard 30% and no added grains and other crap. I... See more
Scrumbles has helped my cat with her itchy skin and tummy issues and she absolutely loves it. We've tried a few different flavours of both the biscuits, the wet food and treats and so far she loves... See more
Great service and reasonable price also. Most importantly though, my dog who was refusing everything I gave her and looking really depressed at meal times has gone back to doing little excited spins w... See more
Company details
Written by the company
Scrumbles is the number 1 for your pets number 2's! Providing cat and dog food with easy digestion at the core focus. All recipes are made from 100% natural ingredients with added pre, pro or post biotics for gut health!
Contact info
London, United Kingdom
- hello@scrumbles.co.uk
- scrumbles.co.uk
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
all my Persian cats were violently sick…
all my Persian cats were violently sick for 2 days after eating this rancid dry food, never again will I put my pets through hell , I have had cats for 40 years and never had food do this to them the 3 bags I bought went straight into incinerator , as they were poison
August 21, 2026
Unprompted review
Reply from Scrumbles
Hi David! I’m really sorry to hear that your cats were unwell after eating the food. We’d really like to look into this for you, so please reach out to our customer service team directly with your order details and any information you have about the food, and we’ll be happy to investigate this further. Thanks, -Robyn
Great customer service
Great company. I ran out of food for my dogs before the next delivery was due. Within 24 hours of ordering my delivery had arrived and the dogs were happy
September 1, 2026
Excellent food choice for cats of…
Excellent food choice for cats of different life stages. My senior cat and kitten love the same flavours.
September 4, 2026
Unprompted review
First time purchasing Scrumblea treats…
First time purchasing Scrumblea treats and my Jack Russell adores them. They really do with her digestive system. Great product.
September 5, 2026
Unprompted review
Nice dealing with a good ethical…
Nice dealing with a good ethical company. Amazingly good dog food, well priced and delivered really fast. I highly recommend Scrumbles! My dogs love it.
September 1, 2026
Purchase process so easy
Purchase process so easy and order delivered within 2 days. So far my dog seems to like them but it's only been 2 days.
September 5, 2026
Unprompted review
I have 5 cats
I have 5 cats, 3 will eat the pate only 2 will eat the wet food and only 1 ate the dried food and vomited later. Will not be buying this again.
September 1, 2026
Reply from Scrumbles
Hey Mykel! Thank you for your review and for giving us a try, and we're so sorry to hear that your cats didn’t take to this recipe, we know how fussy our feline friends can be!
If you do decide to try again in future, we’d recommend gradually transitioning over 12–14 days by mixing increasing amounts of Scrumbles with their current food. This helps avoid tummy upsets and gives them time to adjust to the new taste and texture.
We also have a returns policy in place, which you can find on our website, so feel free to reach out if you'd like to generate a return! -Robyn
Easy to order and quick delivery…
Easy to order and quick delivery however our Chihuahua, who loves the meat Scrumbles, isn’t keen on the new fish variety. I’ll keep trying, giving it to him now and again and hope he gets a taste for it, as I have quite a lot
Since being fed on Scrumbles , his coat seems softer and he does eat well, if it’s the meat variety.
September 5, 2026
Unprompted review
At last a Scrumbles with fish
At last a Scrumbles with fish. My cockapoo cannot tolerate chicken, only your food with duck, she also has your dried salmon food. So now a very happy dog and owner! Thank you for a prompt delivery!
September 1, 2026
Great service
Great service, great delivery, cat loves the chicken and fish in broth which we found hard to get in the shops hence using mail order.
August 31, 2026
great everything honestly
great customer service, great quality, my cat never eats other brands which are usually processed, but he finishes a scrumbles can within an hour. No shade but ive tried all the 'organic fresh meat' brands and this is the only one he enjoys!
August 31, 2026
Scrambles
Scrambles, loved by my dogs & I. Good grub, pleasing for even the most decerning palettes.
The wet food is the #No. 1 favourite of all the other slab trays, according to the canine companions!!
August 31, 2026
Both of my dogs love this food.
Both of my dogs love this food.
Started with the dry salmon food as one has a fish diet, they both enjoyed it.
Ordered the wet salmon food as well, it was a big hit with them both. Lovely shiny coats and happy dogs 🐕.
Thank you 😊
August 31, 2026
DPD ADVISED I WOULD GET MY ORDER ON 2nd…
DPD ADVISED I WOULD GET MY ORDER ON 2nd sept but as of 5th still not received. DPD are in general a really poor delivery company it will make me think twice about reordering as it makes it too much trouble
August 31, 2026
Reply from Scrumbles
Hi Lynne! I’m really sorry to hear about the delay with your order and the frustration this has caused. If you reach out to our customer service team, we can set up your account to use Royal Mail for future orders instead. We really appreciate your feedback and hope we can make your next experience a much smoother one! -Robyn 🐾
My cat love the poultry in broth
My cat love the poultry in broth. Delivery was quick, and on time
August 31, 2026
First time I have contacted them about…
First time I have contacted them about a big hard mass in the dry cat food.
It was so difficult to get to message to a human being, it was just AI & no phone number.
They didnt even bother to compensate a good customer.
I now buy elsewhere.
September 3, 2026
Unprompted review
Reply from Scrumbles
Hi Mr. Townsend! I can see that my colleague Brenda has already responded to you and has raised this with our technical team for further investigation. As the bag was purchased from a retailer, we’d suggest reaching out to them directly and requesting a refund or replacement. We really appreciate you bringing this to our attention. -Robyn 🐾
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.