I had a good holiday and didn’t need to worry about insurance. Going through the online system produced a quote which initially very expensive. I phoned them though and found I’d selected a bunch of s... See more
Company replied
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The bad news was that we had to make a claim post our Fiji boat charter. The good news was that Southern Cross provided an exceptional service in responding to this claim: - the process itself was... See more
Company replied
Price was comparable to other providers but offered much better cover. No need to take extra cover on car hire as it was covered by this. Even covered some pre-existing conditions while travelling.
We use Southern Cross travel insurance all the time. We come back all the time even when we have checked out other insurances. Lucky for us we never have to use the insurance but going overseas with... See more
Company replied
Company details
About Southern Cross Travel Insurance
Written by the company
We offer travel insurance that suits how you want to travel
We know how important it is to make sure you have the right type - and level - of cover, so we have different travel insurance policies to suit different types of travel, and the ability to personalise your cover to suit you with our optional add-ons. Whether you’re heading to Fiji for some R&R, London for an OE or Queenstown to hit the slopes, we’re with you.
Single trip travel insurance
Our award-winning single trip policy provides comprehensive cover for your international holidays! Learn moreMulti trip travel insurance
If you're planning on taking several trips overseas a year, our annual policy might be a more cost (and time) effective choice for you. Learn moreMedical only cover
Designed with the budget-conscious traveller in mind. This policy provides essential medical cover for your overseas adventures. Learn moreKiwi adventures
Designed for trips taken within NZ, this policy covers you for unexpected events like cancellations, rental vehicle excess and more! Learn moreCover for your big OE
Quality protection designed for New Zealand travellers planning to live or work overseas. Learn moreStudying in New Zealand
Comprehensive cover for international visitors while they're living and studying here in New Zealand Learn moreNon-resident cover
This policy is designed for international visitors coming to New Zealand to holiday, to live or for work. Learn moreWritten by the company
Trusted by travellers
Trusted by over 6 million travellers on their adventures worldwide+
+Based upon the total number of travellers we have insured across the markets where we operate for all our travel insurance products from January 1995 to June 2024.
Contact info
155 Fanshawe Street, 1010, Auckland, New Zealand
- 0800 800 571
- info@scti.co.nz
- scti.co.nz
4.5
Excellent
3K reviews
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Piece of mind
We had piece of mind knowing we were covered in case of some sort of disaster while on holiday
I have Health Insurance through your company so was a natural continuation.
June 23, 2026
Reply from Southern Cross Travel Insurance
We're so glad to hear that our coverage provided you with peace of mind during your holiday. We appreciate your continued trust in our services!
Insurance
Easy to apply, competetitive rates, gave us the appropriate cover for peace of mind.
June 24, 2026
Reply from Southern Cross Travel Insurance
We're so glad we could provide you with competitive rates and the appropriate cover for your peace of mind. We appreciate your feedback!
Reply from Southern Cross Travel Insurance
We are so pleased to hear that your online purchasing experience was easy and convenient. We appreciate your positive feedback!
We use Southern Cross travel insurance all the time
We use Southern Cross travel insurance all the time.
We come back all the time even when we have checked out other insurances. Lucky for us we never have to use the insurance but going overseas with the knowledge that you have a good insurance is the best thing what you can do.
June 24, 2026
Reply from Southern Cross Travel Insurance
We are so pleased to know you consistently choose us for your travel insurance needs. It's wonderful to hear that having our coverage provides peace of mind for your overseas trips. Thank you for your continued trust!
We made a claim due a flight delay…
We made a claim due a flight delay which meant we missed all our connections and had to stay and extra night in USA.
I provided all receipts and they made the process so easy and streamlined and the refund came through quickly. I was relieved and will definitely use SCTI for future travels.
June 16, 2026
Unprompted review
Reply from Southern Cross Travel Insurance
We're so glad we could assist you efficiently after your flight delay and missed connections. We appreciate you sharing your positive experience and look forward to helping you with future travels.
Very helpful and truly trustworthy…
Very helpful and truly trustworthy insurance partner. When parent had a medical sitiation, they helped us in all ways to provide us assistance to get rid of difficult sitiation. Truly amazing experience.
June 19, 2026
Reply from Southern Cross Travel Insurance
We are glad we could assist your family during a difficult time. Your kind words mean a lot to us, and we appreciate you sharing your positive experience.
Reply from Southern Cross Travel Insurance
We're so glad you enjoyed your experience with us. We appreciate your kind words about our service and pricing.
Reply from Southern Cross Travel Insurance
We appreciate your kind words. We are glad you had a positive experience.
Great peace of mind
We didnt need to use the insurance but the application was easy, the cost fair and it gave us good pece of mind
June 22, 2026
Reply from Southern Cross Travel Insurance
We're happy to hear our application process was easy and provided peace of mind. We appreciate your positive feedback!
Travel to the USA
I have no reason to think Southern Cross was or wasn’t a good travel buddy because my 5 week trip to the USA was without incident.
June 21, 2026
Reply from Southern Cross Travel Insurance
Hi there. We're glad your 5-week trip to the USA was without incident. We appreciate you sharing your experience with us.
Easy as 1,2,3
Website is easy to use. You can flip between different cover options which show you cost + benefits and the table reference makes it easy to see the type of cover you need. I compared the cover and cost with other insurance providers and SC came out on top.
June 21, 2026
Reply from Southern Cross Travel Insurance
Hi Alisha. We're so glad our website made it easy to find the right cover and that we offered the best value. Thank you for your kind words!
Well priced
Well priced, very straight forward. Clear emails during policy period and afterwards. Did not have to claim.
September 1, 2025
Reply from Southern Cross Travel Insurance
We're so glad to hear you found our pricing fair and our communication clear. Thank you for your positive feedback!
Would use again. If your initial quote seems off phone then.
I had a good holiday and didn’t need to worry about insurance. Going through the online system produced a quote which initially very expensive. I phoned them though and found I’d selected a bunch of stuff I didn’t actually need. If you struggle with the way things are written (why I married a lawyer lol) the online booking can be a little tricky. Call centre were very kind sorting it all out though.
June 15, 2026
Reply from Southern Cross Travel Insurance
We're glad to hear you had a good holiday and that our call centre team could assist you in getting the right coverage. We appreciate your feedback on the online system.
Peace of mind and easy to get my policy…
Peace of mind and easy to get my policy sorted over the phone with questions asked by your 'Team to ensure i had all the bases covered.
June 15, 2026
Reply from Southern Cross Travel Insurance
We're so glad our team could provide peace of mind and ensure your policy was sorted efficiently. Thank you for your kind words!
Easy to use and cost was better than…
Easy to use and cost was better than anyone else quoted
June 16, 2026
Reply from Southern Cross Travel Insurance
We are glad you found our service easy to use and affordable.
Fine
this is based purely on the ease of signing up and being processed. very easy, no problems. however i haven’t had to make any claims so don’t know what the other end of the insurance process looks like.
June 17, 2026
Reply from Southern Cross Travel Insurance
We're glad to hear that signing up was easy for you. We aim for a smooth process and appreciate your positive feedback.
Easy and reasonable price.
June 15, 2026
Reply from Southern Cross Travel Insurance
We appreciate your positive feedback. We are glad you found our service easy and reasonably priced.
Reply from Southern Cross Travel Insurance
We are glad we could assist you.
Southern Cross Travel Insurance has…
Southern Cross Travel Insurance has the most comprehensive cover from my research. Signing up is easy.
June 17, 2026
Reply from Southern Cross Travel Insurance
We're so glad you found our cover comprehensive and the sign-up process easy. Thank you for your kind words!
Reply from Southern Cross Travel Insurance
Thanks for your positive review!
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