SD Design ApS Reviews 118

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Did not receive all the items I had ordered and paid for. They stopped responding to my emails and inquiries. 😞

Company replied

Rated 4 out of 5 stars

Fast delivery, happy with everything expect that my passport holder came with some white marks inside. Otherwise pleased

Company replied

Rated 5 out of 5 stars

Love the bridle but unfortunately too small 🥺 Have now ordered the COB size and hopefully that will fit our Iberian pony

Rated 5 out of 5 stars

My order arrived in just a few days. It was packed really well. The leather is really soft and looks so nice, but at the same time I can both see and feel that it is really good quality. I will defini... See more

Company details

  1. Equestrian Store
  2. Horseback Riding Service

About SD Design ApS

Written by the company

SD Design is a small brand and we have a very personal approach to each and every design we create. We put our heart and soul into every bridle we develop.

The most important factor for us is the fit; an anatomically correct fit. We invest a lot of time and resources in ensuring that our bridles fit as perfect as possible. This is to make sure your horse get the best comfort/pressure relief and thereby can perform optimally regardless of level and discipline. This is expressed, among other things, in our completely unique padding combination on our bridles.

In addition to the fit, the bridle's appearance is also a priority for us. Right down to the very shape of the browbands, we spend a lot of time ensuring that it looks perfect no matter what type of horse is wearing it.

A SD browband is not "just a browband" but a beautiful piece of jewelry designed and made with great passion and love for the horse.

Although we are a smaller brand, we always strive to deliver products of the highest quality that meet customer expectations. We believe that it is the small details that make a decisive difference in the experience of an SD bridle❤

Contact info

4.0

Great

TrustScore 4 out of 5

118 reviews

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Replied to 80% of negative reviews

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Rated 1 out of 5 stars

Did not receive all the items I had…


Did not receive all the items I had ordered and paid for. They stopped responding to my emails and inquiries. 😞

January 5, 2026
Unprompted review
SD Design ApS logo

Reply from SD Design ApS

Hi,

Thank you for your review.

We’re very sorry to hear about your experience. However, we can see in our system that both parcels connected to your order have been marked as delivered.

We can also confirm that we have not received any further emails from you after our last correspondence, where we informed you that your order would be delivered in two separate packages.

Of course, we would really like to help resolve this for you, so please feel free to reach out to us again with any additional details, and we’ll be happy to assist further.

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Rated 5 out of 5 stars

Really good service

My order arrived in just a few days. It was packed really well. The leather is really soft and looks so nice, but at the same time I can both see and feel that it is really good quality. I will definitely order from them again

March 25, 2025
Unprompted review
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Rated 4 out of 5 stars

Fast delivery

Fast delivery, happy with everything expect that my passport holder came with some white marks inside. Otherwise pleased

June 26, 2024
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Reply from SD Design ApS

Dear Amelie,

I wished you would have reached out to us when you got your order and saw the marks on the passport holder. If we do not know there is something wrong, we cannot help you❤

I can assure you it has never been used.

Will you send us an email with pictures on mail@sd-design.dk? Then we can help you, so you get a new flawless passport holder.

❤ SD Design, Janne.

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Rated 3 out of 5 stars

There are no size scales at all on that…

There are no size scales at all on that website, so I had to order twice. That's really annoying and sad.

February 19, 2024
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Reply from SD Design ApS

Dear Joana,

thank you for your feedback. Im sorry it has been so frustrationg ordering from us❤

Once in a while a customer send an e-mail asking for sizing and we help measuring the items they are interested in, so we find the right size before ordering. So I defently understand your problem. Adding size scales to the items on the website will help many customers, so I have put it on top of our "to do list"!

If you still need any help with the size please send us an email on mail@sd-design.dk and we will help you, so you get the right size.

❤ SD Design, Janne.

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Rated 3 out of 5 stars

it was sad that the whole order didint…

it was sad that the whole order didint arrive

December 29, 2023
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Reply from SD Design ApS

Dear Anna.

We are really sorry that an item was missing in your parcel! We have sent the missing item to you and again; we are sorry for the mistake❤

❤ SD Design, Janne.

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