Sdplumbingandheating Reviews 80

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, making every interaction pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, promptness, and high quality of work, often noting that issues are resolved quickly and effectively. Consumers are particularly impressed with the clear communication and the thoroughness of the work, with many expressing their intent to use the company again for future needs.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Based on these reviews

Rated 5 out of 5 stars

From 1st meeting with Shaun to installation.only positive things to say. Extra mention to Sorin for his workmanship, amazing attention and eye for detail, solving anything that cropped up, also tha... See more

Rated 5 out of 5 stars

We used SD Plumbing for the first time, this week. They were straightforward to deal with over the phone, offering a quick appointment slot. All confirmed by email and Douglas attended 20 minut... See more

Rated 5 out of 5 stars

Huge thank you to SD plumbing! We managed to get them booked it quite last minute for some urgent repairs due to a water leak which had meant we had no water in our house. Joe arrived and was able to... See more

Rated 5 out of 5 stars

The price was affordable and transparent from the start, I couldn’t recommend them enough! As a new homeowner, this is the first time I’ve used SD. I was given an estimate of 2 hours for diagnosis/rep... See more


Company details

  1. Gas Engineer

Written by the company

SD Plumbing & Heating have been operating as plumber in Edinburgh for over 10 years. The heating engineers employed by us are Gas Safe registered and have the experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a shower leak

I had a shower leak with water coming through the kitchen ceiling.
I called SD and got an early appointment Lee came, found the leak and sorted it in short order .
Altogether excellent service will use again

April 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Total transformation!!

After getting my bathroom totally installed decided to get my kitchen and flooring fitted by SD plumbing in hall and living room absolutely delighted with result Craig was super professional polite and friendly can’t state how beautiful the place is definitely recommend 100 percent will be getting guys in to do all my internal doors also !

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jake and SD Plumbing and Heating

Jake came to service my boiler and check my radiators today and I was very impressed by his excellent service. Jake is professional and very knowledgeable about everything, as well as being friendly and cheerful. Nothing was too much trouble for him and I was grateful for his expertise and advice concerning other work that is required. I would not hesitate to recommend Jake and SD Plumbing and Heating - I have used them in the past and I will certainly be using them in the future.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

SD plumbing are excellent

Our first time using SD plumbing and they were excellent. Unlike other companies they respond back to you immediately and give you options of appointment times. Which in our case was 2 days later. The plumber was on time and was quick to diagnose and fix our issue. Very happy with the price too. Highly recommend!

February 19, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience for a boiler service

I needed a boiler service for a new flat and chose SD Plumbing and Heating due to their good reviews and testimonials online.

The entire experience with them was good — the enquiry process was quick and efficient, and I got an appointment a couple days later at a time I chose.

Jake arrived bang on time and quickly got to work. He explained the couple of issues he found, did what he could there to mitigate/improve one and what would be involved to fix the other. Overall very clear advice and clearly not trying to upsell unnecessary work, even when I misinterpreted him and asked about it.

I'll definitely be using again!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service. Turned up promptly (after keeping in touch by text so we knew he was on his way), identified and fixed the problem very quickly and skilfully and put everything back together perfectly when finished. A big relief to have the problem fixed.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

En suite bathroom fixed

We used SD Plumbing for the first time, this week.
They were straightforward to deal with over the phone, offering a quick appointment slot.

All confirmed by email and Douglas attended 20 minutes early, on the day.
Both issues in the bathroom (flush and sink drain) were efficiently dealt with in under half an hour.

We would recommend SD and will use them again when we upgrade our kitchen.

February 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Lee the wizard!

The price was affordable and transparent from the start, I couldn’t recommend them enough! As a new homeowner, this is the first time I’ve used SD. I was given an estimate of 2 hours for diagnosis/repair for a radiator leak, boiler repair+service, and a clogged shower. Lee got it all done within 45 minutes. He was professional, friendly, and very knowledgeable. He automatically took time to describe the problem, how it’s fixed, and what I can do to stop it happening again. He was also happy to answer my (many) questions. Well worth the money.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Honest pricing & brilliant service

I have used them multiple times and the service only gets better !! Very honest team who are really passionate about what they do. Brilliant work as always!!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

Not easy to find a plumber for smaller jobs so I was really happy to find these guys. Joe was friendly and professional, arrived 5 minutes early and fitted a new shower quickly and with no fuss or mess. Would recommend 😊

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, professional and friendly service. Very happy with the work carried out.

November 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Bath tap upgrade.

Bath tap upgrade.
Douglas arrived to undertake the work & did a really excellent job. He took the time to do the job properly, took no shortcuts & made sure that the system had no airlocks before departing (the system had to be drained down).
Many thanks to him.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service - did a great job moving my boiler - fast efficient - very happy and will use this company again for future work.

October 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

SD Plumbing are excellent

I have been with SD Plumbing for several years now and would like to express my appreciation to Shaun and his staff for their excellent service at all times. The hearing engineers are well trained and knowledgeable. SD always respond quickly to enquiries. I highly recommend them.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service.
Lee attended at our premises very punctually and he was extremely polite. He diagnosed the fault very quickly and returned within two days to complete the job having obtained the necessary parts. I would definitely recommend using S D Plumbing and Heating.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Modern Bathroom

From 1st meeting with Shaun to installation.only positive things to say.
Extra mention to Sorin for his workmanship, amazing attention and eye for detail, solving anything that cropped up, also thanks to Calum,Jay & Kev the plasterer. It's been a blast having them in my home.Great guys, professional but friendly, trustworthy keyholders and they cleaned up every night.The high standard and grade of work from start to finish is excellent, as is the communication.
My bathroom is now a bright modern space. It's fantastic. Thank You.
Highly recommend Shaun and his team.

June 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look