Our Sealy Cunarder mattress was delivered superbly, with care, by a third party 'Alliance Removals'. Their two guys were friendly, professionsal, put the mattress where it needed to be and removed the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought our Sealy Elevate Blackwood Hybrid Mattress from Dunelm in April this year and got it in the sale at a reasonable price. The mattress is firm and as always with Sealy mattresses very comforta... See more
Wonderfully supportive mattress with a firm edge that doesn’t sag when you sit on the edges or roll out of bed. Haven’t slept so well in years. Quick delivery and very professional service getting the... See more
Company replied
We bought our Sealy mattress at Keens Belfast - it is definitely the best and most comfy mattress we have ever owned ! Although it is a bit more expensive for a Sealy it was worth the expense as in th... See more
Company details
Written by the company
Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.
Contact info
Station Road, CA7 2AS, Carlisle, United Kingdom
- 01697320342
- salesorders@sealy.co.uk
- sealy.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast easy process from start to finish
Fast easy process from start to finish. It was a pleasure doing business with this company. I would definitely recommend and use again.
April 12, 2026
Reply from Sealy UK
Thank you for your 5* review
Reply from Sealy UK
Thank you for your review
Good service from purchase to delivery.
April 10, 2026
Reply from Sealy UK
Thank you for your 5* review
Reply from Sealy UK
Thank you for your 5* review
Great quality build and durability
Great quality build and durability. Highly recommended. My wife and I have a mattress each due to type of mattress firmness required.
would definitely purchace again.
April 7, 2026
Reply from Sealy UK
Thank you for your lovely review
New mattress
Good experience when we went to buy a new Mattress, went to store and tried out the beds wanted, sales person let us do our own thing then when we picked the mattress she gave us estimated delivery dates, that someone would call with an exact date and time of delivery. New mattress duly arrived driver and helper carried it upstairs and onto the bed. No hassles just the way it should be.
April 6, 2026
Reply from Sealy UK
Thank you for your 5* review
Very happy with my new mattress
Very happy with my new mattress, comfortable & lightweight
March 28, 2026
Reply from Sealy UK
Thank you for your 5* review
Sealy beds
The bed is so comfortable it’s unbelievable the best we have ever had. And I so like that we don’t have to turn the mattress
April 4, 2026
Reply from Sealy UK
Thank you for your 5* review
Back problem.
It replaced a very old bed (60 years) and helped improve a back problem. But only time will tell.
March 27, 2026
Reply from Sealy UK
Thank you for for review, we're really pleased to hear this
The mattress is very comfortable
The mattress is very comfortable, giving us a good night's sleep
March 25, 2026
Reply from Sealy UK
Thank you for taking the time to leave a review
Best mattress
From the sales assistant Kitty to delivery every thing went very well.I was listened to and given all the information for the mattress. And got the perfect one,Well pleased with the service
May 3, 2026
Unprompted review
Reply from Sealy UK
Thank you for your lovely review
Just a really brilliant service from…
Just a really brilliant service from start to finish. Mattress took almost 3 weeks to be delivered, then we had a trial and unfortunately it was not supportive enough for us so had to be returned. Took another almost 3 weeks to collect but all has run smoothly and cannot fault the no quibble return. Just waiting for the refund now ☺️
March 23, 2026
Reply from Sealy UK
Thank you for your review, we're pleased you are happy with the service.
High Price, Low Comfort – Waiting for Sealy to Address…
I spent £2,499.99 on the 180CM Matt Bronte CR Medium White Super King mattress, expecting the high quality Sealy is known for. Instead, I wake up every morning with a sore back. For this price, I find this completely unacceptable. I would like to know how Sealy plans to address this issue, as I expected far better comfort and support. I am awaiting a response and a solution
March 23, 2026
Reply from Sealy UK
Hi Will,
Thank you for your review. We're sorry to hear you are not finding your new mattress as comfortable as you hoped.
We understand a member of our customer service team has been in touch via email.
If you require any further assistance, please don't hesitate to contact us at customercare@sealy.co.uk
Best Wishes
Sealy UK
Absolutely spot on with my purchase so…
Absolutely spot on with my purchase so polite and will definitely buy again from this Company
December 10, 2025
Reply from Sealy UK
Thank you for leaving a review
Cunard double mattress
Brought the Cunard double mattress. Brilliant quality, firm mattress.
Delivery quicker than originally estimated.
March 27, 2026
Reply from Sealy UK
Thank you for your 5* review
Sleeping on a cloud.
So comfy from the first nights sleep. Easy to turn about. Pure quality. A replacement for our old Sealy.
March 27, 2026
Reply from Sealy UK
Thank you for your amazing review
Good mattress.
The mattress is harder then we thought but getting used to it, good service & delivered on time.
March 19, 2026
Reply from Sealy UK
Thank you for your review
Very unpleasant smell from new mattress
We are still trying to get rid of the horrible smell from the new mattress seven weeks after receiving it even though we have followed the guidance regarding airing etc. Not impressed.
Delivery and service quality was excellent.
March 26, 2026
Reply from Sealy UK
Thank you for your review,
We're very sorry to hear of this, please accept our apologies for any disappointment.
If you have not already contacted the retailer, please do so and they will take the necessary action to resolve the matter.
Best wishes
Sealy UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.