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Searchability Reviews 948

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, proactive communication, and genuine dedication to helping them secure ideal roles. Many highlight the personalized approach, with employees going above and beyond to provide guidance, answer questions, and ensure a smooth process from start to finish. The overall service is frequently described as excellent, efficient, and stress-free, with people appreciating the constant updates and the team's ability to match them with suitable opportunities. However, some customers mentioned an instance of a misunderstanding regarding their interest in a role, which led to another candidate being progressed. Additionally, one reviewer raised concerns about the origin of their contact information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise recruiters like... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional support and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the recruiters' dedication and... See more

User experience

Users describe positive interactions with the overall user experience. Many customers highlight the... See more

Customer communications

People report positive experiences with contact. Customers praise the excellent and open communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been an absolute pleasure working with Chelsea over the past month. She played a pivotal role in helping me secure what is truly a dream role. Her communication from day one has been exceptiona... See more

Company replied

Rated 5 out of 5 stars

My time working with Dan Massey has been nothing short of brilliant and supportive. Dan was able to talk me through each stage of the process and secure the salary I wanted for the right role. Couldn’... See more

Company replied

Rated 5 out of 5 stars

Been guided through the process with Oli Light who has been exceptional- great communication and an all round nice guy. He has given me help at every stage and has genuinely wanted to help me land m... See more

Company replied

Rated 5 out of 5 stars

I was recently successfully placed in a new role by Dan Massey. He was professional, thorough and communicated everything clearly and promptly throughout the whole process. When he gave me the good n... See more

Company replied


Company details

  1. Recruiter
  2. Employment Consultant
  3. Recruitment Service
  4. Talent Agency
  5. Temp Agency

Written by the company

Transforming the way brands recruit tech talent in the UK, USA, Europe and Australia. Searchability is home to the world's only full service recruitment ecosystem (or RECOsystem as we like to call it), that has solutions no matter where you are on the hiring and job search journey. Working across the globe (Texas, London, Amsterdam & Australia) our Searchability ecosystem connects the best candidates and companies in the world. Sectors we specialise in: Strategy & Leadership | Design & Creative | Gaming | Performance Marketing | Digital Marketing | IT Support & Infrastructure | Software Testing | DevOps & Cloud | Computer Vision & Robotics | Cyber Security | Data Management & Governance | AI, Machine Learning & Data Science | Data Engineering | Data Analytics | Software Engineering & Development Services: Permanent Recruitment | Contract Recruitment | Retained Recruitment | Hybrid RPO | Scalability | Employer Brand | Marketing Service | Employee Workshops | AI & Technology | MeetUps & Events | Market Insights

What We Offer

Written by the company

Intelligent insights
We offer tailored data insights and candid advice with every partnership, guaranteeing to add value to your current and future hiring strategy.
Quality CV shortlists
We don’t bombard you with CV’s – we’ll only send qualified candidates who we are confident would be right for your role to ensure the process is streamlined and effective.
Maximum hiring success
Our consultants are experienced in handling a multitude of obstacles in the hiring process – we maximise offer acceptance rates to help you pip your competitors to the post for top talent.
The right consultant pairing
You’ll have one main point of contact who knows their market inside out, is lovely to deal with (our core value here is BE SOUND) and will go over and above to find you the talent you need.
Unparalleled tools & access
We invest in the best tools to source, attract and engage tech digital talent, including the Searchability tech community of over 200,000 of the UK’s top rated tech digital candidates.
Extension of your brand
We immerse ourselves into your employer brand, EVP and processes to tailor our approach to talent attraction for your organisation.

Contact info

4.9

Excellent

TrustScore 5 out of 5

948 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing

Chelsea, who managed my application, was absolutely amazing. Very communicative and helped the whole process run super smoothly! Would recommend Searchability to anyone looking to change jobs. Super!

December 20, 2024
Unprompted review
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Reply from Searchability

Hello,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We're delighted to hear that Chelsea was able to manage a smooth hiring process for you, and that you would recommend Searchability to others!

We wish you all the best in the new job!

Many Thanks
Sophie

Rated 5 out of 5 stars

Felt highly supported

Felt highly supported, and like I was placed in the perfect position for my skills and career needs!

December 13, 2024
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Reply from Searchability

Hello Isabeau,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We are so happy to hear that you were placed in the perfect position for your skills and career needs! We wish you all the best in the new role!

Many Thanks
Sophie

Rated 5 out of 5 stars

Really really helpful…

Chelsea from Searchability was fantastic in helping me secure a new job. She was supportive, professional, and always quick to answer any questions I had. Her guidance made the process smooth and stress-free, and I’m thrilled with the role she helped me find. I highly recommend Chelsea and Searchability for anyone looking for their next opportunity.

November 1, 2024
Unprompted review
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Reply from Searchability

Hi Arthur,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We are so happy to hear that Chelsea was supportive and helped to guide you through your career move smoothly! We wish you all the best in your new role!

Many Thanks
Sophie

Rated 5 out of 5 stars

Very good recruiters

Searchability have provided an excellent service with their dedicated team member, Daniel. They have made the process of finding and changing jobs as simple as possible whilst best representing my skills to achieve a great outcome.

December 2, 2024
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Reply from Searchability

Hi Scott,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We are so happy to hear that Daniel made the process of finding and changing jobs as simple as possible, and that he provided you with a great service throughout.

We wish you all the best in your new role!

Many Thanks
Sophie

Rated 5 out of 5 stars

James Roberts is the best EVER

Where to begin? James first reached out to me out of the blue regarding a potential opportunity, which I had seen a little late. Once I responded, he immediately asked me if I was available for a call; if not, when would be a good time?

With no more time wasted, we got into a call, we got to know each other, and he told me about the role. He went into the call clearly knowing what a Combat Designer does, and what the studio was looking for. took him very little time to understand that I was a truly potential fit for the role.

Fast-forward, James BLITZED through the whole process, got me 3 interviews in the span of a week (because I had just been laid off; my schedule was wide open) - all while being incredibly transparent & also helped a TON with the preparation. Not only that, he was able to really help me manage my imposter's syndrome; especially considering the fact that I was competing with people of many, many more years of experience than myself.

I was never left hanging and even when there weren't any news, he told me there weren't. Whenever he said he'd get a follow-up at x time, he did.

The level of professionalism, efficiency, quality of preparation, and support I've received from Mr. Roberts has been nothing short of EXCEPTIONAL.

I'm not just saying this because he got me a job... I say this because he's literally my first true positive experience with a recruiter. I'm used to being ghosted. But not James: James goes the extra mile, keeps his clients updated, helps us get prepared, vouches for us, and really does what a recruiter should be doing and beyond, with a major S+ level of quality.

I wholeheartedly would suggest anyone who considers doing business with Searchability to go ahead and do so if my experience with James Roberts is anything to go by.

Simply exceptional. Marvelous service. Perfect recruitment process. 20/10, would go through it again!

November 29, 2024
Unprompted review
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Reply from Searchability

Hello,

Thank you for taking the time to leave such a fabulous and detailed review for Searchability! We are so happy that James was able to deliver such a positive experience for you and that you would rate him so highly to others looking to use a recruiter! We will certainly pass this information across to him!

Wishing you all the best in your new role!

Best Regards
Sophie

Rated 5 out of 5 stars

Grateful for Ryan Horne’s Exceptional Support During a Challenging Time

After being made redundant due to the collapse of my previous company, I was uncertain about my next steps. However, I’m delighted to have recently secured a role in London, and this wouldn’t have been possible without Ryan’s outstanding support. He expertly organised everything, ensuring my skills were perfectly aligned with the job requirements. I’m incredibly grateful for the seamless process and the fantastic opportunity this has provided during such a challenging time.

August 24, 2024
Unprompted review
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Reply from Searchability

Hello,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We are so happy that Ryan was able to help you find a great role during such a challenging time - we wish you all the best in your new role!

Many Thanks
Sophie

Rated 5 out of 5 stars

Cameron is the MAN!

Cameron is the man! Couldn’t have had a better experience with Searchability. Offered out of hour communications to help work around my schedule with my current employement.

November 25, 2024
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Reply from Searchability

Hi,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We are so happy to hear that your experience working with Cameron was so positive! We wish you all the best in your new role!

Many Thanks
Searchability

Rated 5 out of 5 stars

Exactly what was required and more,

Exactly what was required and more,
I was guided through the recruitment process and had a professional way of communicating to the employer through the recruiter.

November 22, 2024
Unprompted review
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Reply from Searchability

Hello Robert,

Thank you for taking the time to leave a review for Searchability on Trustpilot. It's great to see that you were guided through the process with professional communication throughout. We wish you all the best in your new role!

Many Thanks
Sophie

Rated 5 out of 5 stars

Thanks Ryan Horne for your great work

I recently secured a role in London, thanks to Ryan’s exceptional support. He seamlessly organised everything, matching my skills perfectly with the job requirements. When an issue arose with the interview dates, he handled it efficiently and without any hassle. I’m incredibly grateful for the smooth experience and the opportunity this has provided. I look forward to working with Ryan and Searchability again in the future!

November 22, 2024
Unprompted review
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Reply from Searchability

Hi Vincent,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We're so happy to hear that Ryan provided exceptional support and made the experience of securing your new role smooth and seamless! We wish you all the best in the new job!

Many Thanks
Sophie

Rated 5 out of 5 stars

A business thrives on the quality of it's employees.

I found my latest position through Searchability. Daniel Massey who found the role for me was great, always available and responsive to all the queries I raised, friendly and personable.
Too often you speak with someone in the recruitment industry and never hear back again, Dan kept in touch and I felt he was keeping his eyes open for me.

November 21, 2024
Unprompted review
Searchability logo

Reply from Searchability

Hello

Thank you for taking the time to leave a review for Searchability on Trustpilot. We are so pleased to hear that Dan was able to deliver a great service for you, and that you got the job!

We wish you all the best in the new role!

Many Thanks
Sophie

Rated 5 out of 5 stars

I was recently placed as a Software…

I was recently placed as a Software Developer at a firm in Lincoln after spending most of my career working freelance. Although a daunting move, Dan Massey was nothing short of superb in his guidance, support and attention to detail… even fielding my concerns whilst on his holiday! He made me feel confident that the company I was being placed at was right for me, and I felt a high level of support from application right through to walking through the door of my new job on the first day.

October 9, 2024
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Reply from Searchability

Hello,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We are so happy to hear that Dan was nothing short of superb!

We wish you all the best in your new role!

Many Thanks
Sophie

Rated 5 out of 5 stars

Amazing work from Danielle

Can’t fault the work Danielle put in. Very quick to respond to any questions, great advocate for my position and all round a brilliant experience

November 12, 2024
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Reply from Searchability

Hi,

Thank you for taking the time to leave a review for Searchability on Trustpilot. It's great to hear that Danielle delivered a brilliant experience for you!

We wish you all the best in your new role!

Many Thanks
Sophie

Rated 4 out of 5 stars

They helped me get the job. Sneaky beginning.

They helped me get the job.

The communications were good and I got frequent updates. The first call was a bit weird, though. They asked me what companies I already interviewed for, so he can find other companies. Then, they asked me not to disclose the name of those companies to other recruiters. So why did they ask if disclosing this is bad? They told me “it was a test” 🤔 I wasn't sure I could trust a person who’s not being upfront. They said other recruiters may have other candidates so if I tell them the name of the companies it works against me. But they could be doing the same.

March 15, 2024
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Reply from Searchability

Hello,

Thank you for taking the time to leave a review on Trustpilot. We're really happy to hear you landed the job you wanted but are sorry to hear that you felt your initial interactions were unusual. We take feedback like this extremely seriously and will be investigating this further to ensure our recruiter communications and practices adhere to our high standards at all times. If you'd like to discuss this further, please do not hesitate to reach out to our MD Martin at martin.blythe@searchability.com.

Best Regards
Sophie

Rated 1 out of 5 stars

Avoid like the plague

"Unreliable with poor communication, constantly changes expectations—best avoided."

November 7, 2024
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Reply from Searchability

Hello,

We are very sorry to hear that you felt your experience with Searchability was not positive. We take all feedback very seriously and having investigated this further to ensure our team are upholding the high standards that we set as a business, we can understand your frustrations and can only apologise. We can see that whilst you were placed in a contract role, there was some discrepancy around timesheet approvals. Unfortunately during this period we were migrating to a different software solution which is designed to streamline the process and to make the user experience a lot more intuitive and quicker, unfortunately for yourself and for reasons we still don’t fully understand, we understand you were adversely affected during this period meaning your experience fell well below the high expectations we set. Whilst our consultants worked hard to resolve for you, we sincerely apologise for the inconvenience this caused at the time. The other comments appear to relate to the contract position itself, so if you would like to discuss this in more detail please reach out to our MD Martin at martin.blythe@searchability.com to discuss.

Best Regards
Sophie

Rated 5 out of 5 stars

A super experience

A super experience. Tailored job roles to my experience and skills. Shoutout to Cameron for always being quick to respond, answer questions and being super reliable!

November 7, 2024
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Reply from Searchability

Hello,

Thank you for taking the time to leave a review for Searchability on Trustpilot. We're so happy to hear you had a super experience and that Cameron was always quick to respond and answer your questions!

We wish you luck in the new role!

Best Regards
Sophie

Rated 5 out of 5 stars

Outstanding Support and Expertise!

I had the pleasure of working with Kate Donoughue on a few of my roles and I can't recommend her highly enough! From start to finish, Kate was incredibly supportive, professional, and knowledgeable. She took the time to truly understand my needs, our culture and and provided amazing candidates time and time again. Her amazing communication and dedication to helping me find the perfect fit made the entire process smooth and stress-free. If you're looking for someone who genuinely cares and goes above and beyond, Kate is the person to go to. Thank you, Kate, for all your help!

October 24, 2024
Unprompted review
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Reply from Searchability

Hi Sive,

Thanks for taking the time to leave a Trustpilot review! We're delighted to hear about your positive experience with Kate.

It’s wonderful to know that she provided you with exceptional support, professionalism, and knowledge throughout the process. Thank you for recommending her - your kind words mean a lot to us, and we’ll be sure to share your feedback with Kate!

Kind Regards,
Chloe

Rated 5 out of 5 stars

Pleasure to work with

Ryan provided exceptional service by truly understanding both the candidate's needs and the company's requirements. He ensured that he advocated for the right match, while also making the entire process smooth and reliable.

October 22, 2024
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Reply from Searchability

Hi Filip,

Thanks for taking the time to leave a Trustpilot review! We're thrilled to hear that Ryan ensured a smooth and reliable process while advocating for the perfect match. We’ll make sure to pass along your kind words to him. Thank you again for sharing your experience!

Kind Regards,
Chloe

Rated 5 out of 5 stars

Jack is excellent

Jack is by far one of best recruiters that I have had the pleasure of working with. He has always been responsive and has gone above and beyond with every step of the process to ensure that I was prepared and get the role. Thanks so much Jack!

October 23, 2024
Unprompted review
Searchability logo

Reply from Searchability

Hi Sam,

Thanks for taking the time to leave a Trustpilot review! We're thrilled to hear about your positive experience with Jack. We're glad he was able to support you every step of the way and ensure you felt prepared for the role. We’ll be sure to pass along your kind words to Jack – he’ll be delighted to hear them!

Thanks again for sharing your experience, and congratulations on your new role!

Kind Regards,
Chloe

Rated 5 out of 5 stars
Searchability logo

Reply from Searchability

Hello,

Thanks for taking the time to leave a Trustpilot review! We're glad you found our service to be quick and helpful.

Kind Regards,
Chloe

Rated 5 out of 5 stars

The agent was great at communications

The agent, was very good in communications and giving me updates on the role.

October 18, 2024
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Reply from Searchability

Hello Anish,

Thank you for taking the time to leave a review for Searchability on Trustpilot. It's great to hear that the recruiter you worked with communicated well throughout the process.

We wish you all the best in the role!

Many Thanks
Searchability

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