Seatpin

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Rated 5 out of 5 stars

Hello, to share my satisfaction from the good and easy service . I had forwarded a wrong email for the ticket of my daughter for Wimbledon championship on Sunday ! Promptly the issue has been solved... See more

Rated 5 out of 5 stars

The website is 100% legit - I was scared at first but I got my tickets transferred immediately. I also had an issue with one of the emails but the customer service was super quick and helpful (this wa... See more

Rated 5 out of 5 stars

Seatpin it is absolutely your best choice when it comes to any concert or event,so happy I found them.Their customer support it is absolutely mind-blowing,they are so fast to responding to any questio... See more

Rated 5 out of 5 stars

top quality experience for Man city Vs Real Madrid i ordered 2 tickets in hospitality for this event at first they got sent as u18 tickets so complained and without hesitation they changed them bo... See more

Company replied

Company details

  1. Event Ticket Seller

Written by the company

Seatpin is most active ticket marketplace for live events in Europe. You can buy tickets to your favorite sports game or music show with confidence.


Contact info

Breach of guidelines

All reviews

(292)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and effective device

Very professional and effective device
Magical support !!!

May 17, 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Thank you very much for your wonderful feedback.

We are pleased to hear that you found our service professional, effective, and supportive.

Your kind words mean a lot to us, and we truly appreciate you choosing Seatpin.

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Rated 5 out of 5 stars

Highly recommended

Highly recommended. Had an excellent time!!!

May 17, 2026
Unprompted review
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Reply from Seatpin

Thank you very much for your recommendation.

We are delighted to hear that you had an excellent time and that your experience with Seatpin was a positive one.

We truly appreciate your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised. Good costumer service.

May 19, 2026
Seatpin logo

Reply from Seatpin

Thank you for your feedback.

We are pleased to hear that your tickets were delivered as promised and that you were satisfied with our customer service.

We truly appreciate your trust in Seatpin and hope to assist you again in the future.

Rated 5 out of 5 stars

Service for the tennis final was…

Service for the tennis final was perfect! ☑️

May 18, 2026
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Reply from Seatpin

La ringraziamo per il Suo gentile feedback.

Siamo molto felici di sapere che il servizio per la finale di tennis sia stato perfetto. Apprezziamo sinceramente la Sua fiducia e saremo lieti di assisterLa nuovamente per i prossimi eventi.

Cordiali saluti,
Seatpin Support Team

Rated 5 out of 5 stars

Great experience

Great experience, all good and simple

May 15, 2026
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Reply from Seatpin

We’re pleased to hear everything went smoothly. Thank you for choosing Seatpin, and we hope you enjoyed the event.

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Rated 5 out of 5 stars

was great i enjoyed alot with my friends

was great i enjoyed alot with my friends

May 15, 2026
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Reply from Seatpin

Thank you for sharing your experience. We’re delighted to know you enjoyed the event with your friends, and we look forward to serving you again.

Rated 3 out of 5 stars

It would be great if you would mention…

It would be great if you would mention from the beginning the extra cost per person you charge for administrative matters.
After receiving the tickets on which a very high price was written and receiving your instructions to not check with any of the staff when there is a problem with entering, i thought the whole thing was maybe a scam. But in the end we had no problems!

May 6, 2026
Seatpin logo

Reply from Seatpin

Dear Customer,

Thank you for sharing your feedback. We are glad to hear that you had no issues entering the event and that everything worked well in the end.

Seatpin is a ticket marketplace, and ticket prices are set by individual sellers. The final price, including any applicable fees, is shown clearly during checkout before payment is completed.

We understand your concern regarding the ticket face value and the entry instructions. These instructions are provided to help customers receive the fastest possible support directly from us in case of any issue at the venue.

Thank you again for your feedback. We will continue working to make the process even clearer for our customers.

Rated 3 out of 5 stars
Seatpin logo

Reply from Seatpin

Dear Customer,

Thank you for your feedback.

Please note that front-row seats are not always guaranteed to provide the best overall view, as the viewing experience can vary depending on the venue layout, stage/stadium setup, and the exact position of the seats.

We hope you still enjoyed the event.

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Rated 5 out of 5 stars

Great seats great service will…

Great seats great service will definitely getting tickets from Seatpin again.

May 1, 2026
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Reply from Seatpin

Dear Customer,

Thank you for your great review.

We are very happy to hear that you enjoyed the seats and our service. We truly appreciate your trust and look forward to assisting you again with future events.

Best regards,
Seatpin Team

Rated 5 out of 5 stars

Really great service

Really great service. They respected the terms and delivered the tickets on time. The seats were amazing in the section I selected.

May 4, 2026
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Reply from Seatpin

Thank you for your great feedback.

We are pleased to hear that everything went smoothly, from the timely ticket delivery to the quality of the seats. Your satisfaction means a lot to us, and we look forward to helping you again with future events.

Best regards,
Seatpin Team

Rated 5 out of 5 stars

Efficiency

Efficiency, compliance.

May 4, 2026
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Reply from Seatpin

Dear Customer,

thank you for your review. We’re glad to hear that you valued the efficiency of our service and our commitment to compliance.

We remain at your disposal.

Rated 5 out of 5 stars

Tutto ok

Tutto ok! Perfetto

April 24, 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Grazie per il tuo feedback!

Siamo felici che tutto sia andato perfettamente.

Speriamo di rivederti presto su Seatpin!

Cordiali saluti,
Seatpin Customer Support

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Rated 5 out of 5 stars

Excellent tickets and the support team…

Excellent tickets and the support team from Seatpin was top notch. Very attentive and helpful.

April 29, 2026
Unprompted review
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Reply from Seatpin

Thank you for sharing your experience.

We’re pleased to hear that both the tickets and our support met your expectations. Providing attentive and reliable assistance is always a priority for us.

Rated 5 out of 5 stars

I ordered last minute tickets to a…

I ordered last minute tickets to a Premier League Football match. The tickets did not arrive soon after I ordered them. As the match came closer the Seatpin emailed me to let me know the seller had not transferred the tickets yet. The communication was excellent and the tickets arrived shortly thereafter. The Seatpin team called me to ask me how they did. Impressive. Back home through Ticketmaster I would never receive the same level of courtesy and service!

April 20, 2026
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Reply from Seatpin

Thank you for your detailed feedback!

We’re delighted to hear that you appreciated our communication and support throughout the process.

Even in last-minute situations, our goal is to keep our customers informed and ensure a smooth experience.

We truly value your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

It was really easy to get into the…

It was really easy to get into the stadium, we had no issues with the tickets.

April 20, 2026
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Reply from Seatpin

Thank you for your feedback.

We’re glad to hear that everything went smoothly and that you had no issues entering the stadium.

We hope you enjoyed the event and look forward to assisting you again.

Rated 5 out of 5 stars

Superb service

Superb service. Love it

April 16, 2026
Unprompted review
Seatpin logo

Reply from Seatpin

We truly appreciate your kind words and are delighted to hear you loved our service. Feedback like yours motivates us to keep improving.

We hope to welcome you again on Seatpin.

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Rated 5 out of 5 stars

Very efficient and helpful customer…

Very efficient and helpful customer service, also with very helpful guidance on what to expect and when to expect the delivery of the tickets. Really recommend!

April 16, 2026
Seatpin logo

Reply from Seatpin

Dear Customer,

Thank you very much for your kind feedback. We are pleased to hear that you found our customer service efficient and our guidance clear and helpful.

Our goal is to provide a smooth and transparent experience at all times. We truly appreciate your trust and recommendation.

Kind regards,
Seatpin Customer Support Team

Rated 5 out of 5 stars

Darts

I got. My tickets thanks

March 30, 2026
Seatpin logo

Reply from Seatpin

We're pleased to hear that you received your tickets.

Thank you for your feedback, and we hope you enjoy the event!

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