I am lowering my 5-star rating. The salesperson pressured me to give a positive review right before the purchase in order to get a 15 euro discount. The information was misleading. The company promise... See more
Company replied
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I could have my customized sofa at a fair price. The staff are very nice and helpful.
Company replied
Great experience at Seats and Sofas! They have a fantastic selection of high-quality sofas, and the service was excellent. Timo was incredibly helpful, patient, and knowledgeable, making the whole pro... See more
Company replied
Your colleague was really friendly and helpful, everything went smooth and user friendly.
Company replied
Company details
Written by the company
Seats and Sofas ist Ihr Spezialist für Sitzmöbel. Durch die Giant Take Away-Formel ist es möglich, Sofas, Ecksofas & Loungesofas und Sessel zu einem günstigen Preis direkt ab Lager zu liefern. Unsere Kollektion wird ständig an die neuesten Trends angepasst und ist in einer Vielzahl von Bezugsarten und Farben erhältlich. Wir sind sehr an Ihren Bewertungen interessiert und offen für Ihre Beschwerden, damit wir uns ständig weiter verbessern können.
Contact info
Meeraner Straße 6, 12681, Berlin Marzahn-Hellersdorf, Berlin, Germany
- 3054431425
4.4
Excellent
660 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Unique experience
I could have my customized sofa at a fair price. The staff are very nice and helpful.
June 13, 2026
Unprompted review
Reply from Seats and Sofas - Berlin Marzahn-Hellersdorf
Hello Arash Amiririgi,
Thank you very much for your positive review. We are happy to hear that you had a unique experience with us and that you found a customized sofa at a fair price.
It is also great to know that our staff were nice and helpful during your visit.
Kind regards,
Seats and Sofas
Great experience at Seats and Sofas
Great experience at Seats and Sofas! They have a fantastic selection of high-quality sofas, and the service was excellent. Timo was incredibly helpful, patient, and knowledgeable, making the whole process smooth and enjoyable. Highly recommend!
March 5, 2025
Reply from Seats and Sofas - Berlin Marzahn-Hellersdorf
Hello Douglas Nunes,
Thank you for your great review! We are delighted that you had such a positive experience at Seats and Sofas. It’s wonderful to hear that Timo provided excellent service and helped make your purchase smooth and enjoyable. We hope you enjoy your new sofa and would be happy to welcome you again in the future!
Best regards,
Seats and Sofas
Reply from Seats and Sofas - Berlin Marzahn-Hellersdorf
Hallo,
vielen Dank für Ihre freundliche Bewertung und Ihr Lob über unseren Kundenservice! Es freut uns sehr, dass wir Ihre Erwartungen erfüllen konnten, und wir freuen uns, Sie bald wieder begrüßen zu dürfen.
Mit freundlichen Grüßen,
Seats and Sofas
do not buy, misleading information
I am lowering my 5-star rating. The salesperson pressured me to give a positive review right before the purchase in order to get a 15 euro discount. The information was misleading. The company promises *Same Day Delivery* on the website, but the contract states a delivery time of up to four months. Everything seems appealing on the internet: the price is low, and the delivery time appears to be quick, but in reality, this is not the case. I find Seats and Sofas to be not transparent at all. The store manager in Berlin is also very, very rude and incompetent—a disgraceful behavior after the sale. I would not recommend anyone to buy from them. Stay away."
August 22, 2024
Unprompted review
Reply from Seats and Sofas - Berlin Marzahn-Hellersdorf
Hallo Sam,
es tut uns leid, dass Sie solche Erfahrungen gemacht haben und wir bedauern die Unannehmlichkeiten. Ihre Rückmeldung ist uns wichtig. Bitte senden Sie uns Ihre Kontaktdaten und weitere Informationen über WhatsApp an +49 1525 8957246, damit wir den Sachverhalt schnellstmöglich prüfen und eine Lösung finden können.
Mit freundlichen Grüßen,
Seats and Sofas
Reply from Seats and Sofas - Berlin Marzahn-Hellersdorf
Hallo B. Binder,
Vielen Dank für Ihre Bewertung.
Mit freundlichen Grüßen,
Seats and Sofas
Reply from Seats and Sofas - Berlin Marzahn-Hellersdorf
Hallo Manjit,
Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir finden es sehr nett von Ihnen, diese lobenden Worte für unseren Service zu schreiben!
Mit freundlichen Grüßen,
Seats and Sofas
Your colleague was really friendly and…
Your colleague was really friendly and helpful, everything went smooth and user friendly.
January 15, 2023
Reply from Seats and Sofas - Berlin Marzahn-Hellersdorf
Hallo Faserja,
Vielen Dank! Wir freuen uns, dass Sie diese Bewertung geschrieben haben. Ihre positiven Worte zu Ihrem Besuch motivieren uns sehr!
Mit freundlichen Grüßen,
Seats and Sofas Berlin
Great service. I definetly recommed.
I was looking for a new sofa but actually not hurry to buy it. So, I decided to take a look in the store. The sellers were great, very attentive, helpful and not pushing (I hate pushing sellers and never buy from them). Fortunately, I have only good things to say about the service in this store. I ended up liking a model but not the color. They quickly customized the model to be exactelly as I would like. End of history, I bought my new sofa there and there and will definetly be my first place to visit for other related demands. Thanks Jasm....! You are a great seller!
August 25, 2022
Reply from Seats and Sofas - Berlin Marzahn-Hellersdorf
Dear Marcus,
Thank you for your review, we like that you are happy about our service!
With kind regards,
Jessica - Seats and Sofas
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