Big selection, great prices, very nice team, even got a 3 seater borrowed to us while we wait for our new sofa shout to Mario
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See what reviewers are saying
Worst service ever, they do not care about customers. Just for a simple query about my order I had to call them constantly more than 10 days. Moreover, their behaviour towards a customer who already d... See more
Company replied
Mario was a fantastic saleman as he was able to help us find and short list and finalise what we wanted quickly, and got us a heavy discount too! They have pretty good and plenty options for sofas. S... See more
Company replied
I highly recommend this place! From the moment we walked in, we were greeted with professional and incredibly friendly service. Thanks to their great patience and expert advice, we were able to look t... See more
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Company details
Written by the company
Seats and Sofas is dé specialist in zitmeubelen. Met maar liefst 49 Megastores verspreid over Nederland, België en Duitsland is er altijd een showroom bij u in de buurt. Dankzij onze unieke Giant Take Away-formule profiteert u van een scherpe prijs én kunt u uw nieuwe bankstel, hoekbank, loungebank of fauteuil vaak direct uit voorraad meenemen. Onze collectie volgt altijd de nieuwste woontrends en is verkrijgbaar in een breed scala aan bekledingen en kleuren. Uw ervaring staat bij ons centraal. We horen dan ook heel graag hoe u uw aankoop en ons advies heeft ervaren. Met uw feedback kunnen wij onze service en dienstverlening continu blijven aanscherpen!
Contact info
Lylantse Baan 7a, 2908 LG, Capelle aan den IJssel, Zuid-Holland, Netherlands
- 102271919
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
Excellent help and support from Mario, Roberto and team. Picked a very nice sofa. Thank you.
September 16, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Alena,
Thank you very much for your kind words. We are delighted to hear that Mario, Roberto and the team provided you with excellent help and support, and that you found a sofa you love.
Kind regards,
Seats and Sofas
Everythinks good
September 16, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Ercan,
Thank you for your positive review. We are happy to hear that everything was good.
Kind regards,
Seats and Sofas
Really helpful and friendly staff
Really helpful and friendly staff
September 16, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear customer,
Thank you for your kind words. We are pleased to hear you found our staff helpful and friendly.
Kind regards,
Seats and Sofas
Big selection
Big selection, great prices, very nice team, even got a 3 seater borrowed to us while we wait for our new sofa shout to Mario
September 16, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Brianda,
Thank you for your kind review. We are happy to hear you found a great selection and prices in our Megastore, and that Mario went the extra mile by lending you a sofa while you wait for your new one.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Goran Lapchev,
Thank you for your kind review. We are pleased to hear that Mario was especially helpful.
Kind regards,
Seats and Sofas
Service was super !
September 11, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Beste Emily,
Hartelijk dank voor uw review. Fijn dat u de service als super heeft ervaren.
Met vriendelijke groeten,
Seats and Sofas
Was Top dienst
September 6, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Beste dian du toit,
Dank u wel voor uw review. Fijn om te horen dat u onze dienst als top heeft ervaren.
Met vriendelijke groeten,
Seats and Sofas
pleasant experience
It was a pleasant experience with plenty of models to look at.
Experienced staff helped us to find the best option for us.
August 30, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Michael Ogbuachi,
Thank you for your review. We are pleased to hear you had a pleasant experience with plenty of models to choose from, and that our experienced staff helped you find the best option at our Megastore in Capelle aan den IJssel.
Kind regards,
Seats and Sofas
Good service
Good service, will help with everything and will do the best for you and finance.
August 30, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Rebeka Damarida Levane,
Thank you for your review. We are happy to hear you received good service and support with financing at our Megastore in Capelle aan den IJssel.
Kind regards,
Seats and Sofas
Good welcome and support and…
Good welcome and support and suggestions that made it easy for us to decide.
August 26, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Beste Sheperd,
Thank you for your positive review! We are pleased to hear that you received a warm welcome and helpful support during your visit. It is great to know that our advice made it easier for you to make your choice. We appreciate your kind words and hope you enjoy your new sofa!
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Capelle aan den IJssel
Hello Danielle,
Thank you for your wonderful review! We are very happy to hear that you experienced our team as polite and kind. We truly appreciate your feedback and hope you enjoy your new sofa!
Kind regards,
Seats and Sofas
Great staff and customer assistance
August 25, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Hello Ricardo,
Thank you for your positive review. We are delighted to hear that you were happy with our staff and the assistance you received. We greatly appreciate your feedback and hope you enjoy your new sofa!
Kind regards,
Seats and Sofas
Mario was a fantastic saleman as he was…
Mario was a fantastic saleman as he was able to help us find and short list and finalise what we wanted quickly, and got us a heavy discount too! They have pretty good and plenty options for sofas. Staff is very warm and welcoming too.
August 23, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Rohit,
Thank you so much for your great review! We are delighted to hear that Mario provided such fantastic assistance in helping you find the perfect sofa and securing a great discount in our Megastore Capelle aan den IJssel. Enjoy your new furniture!
Best regards,
Seats and Sofas
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Nader,
Thank you for your review! We are glad you enjoyed our show room and the variety of sofas in our Megastore Capelle aan den IJssel.
Best regards,
Seats and Sofas
Great service very friendly and is…
Great service very friendly and is happy to help with any sorts of complications
August 22, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Salih,
Thank you for your kind review! We are very glad to hear that you experienced great and friendly service in our Megastore Capelle aan den IJssel and that our team was happy to help with any complications.
Best regards,
Seats and Sofas
We had a good shopping experience on…
We had a good shopping experience on the first day, but unfortunately, when we returned to the store the next day to collect the sofa, the model I had purchased was not available in the colour I had chosen. Since delivery had to be paid for separately, I would have had to pay again to collect it from another branch in Leiden, which was quite frustrating.
In the end, I managed to receive the sofa, and overall, I’m happy with its quality.
I was also told that €50 would be refunded to my account within a week due to the issues we experienced, but I’m still waiting and haven’t received the refund yet.
If these problems hadn’t happened, I would have had a much better overall experience. However, considering the quality of the sofa, I’m ultimately happy with my purchase.
August 15, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Sheila,
Thank you for sharing your experience. We are pleased to hear that you are ultimately happy with the quality of your sofa. We are sorry, however, for the inconvenience regarding the availability of the chosen colour and the additional collection costs. We also understand your frustration about the €50 refund not yet being received. We would be happy to look into this for you.
Could you please send your contact details to service@seatsandsofas.nl. We will then gladly investigate this with you.
Kind regards,
Seats and Sofas
Great service and nice people that…
Great service and nice people that helpt you
August 10, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Angelique,
Thank you for your positive review! We are happy to hear that you experienced great service and found our team friendly and helpful. We truly appreciate your kind words and hope you enjoy your new sofa!
Kind regards,
Seats and Sofas
Very nice experience and great service
Very nice experience and great service. Mario helped us really well and we were able to customize and buy our amazing sofa!:)
July 12, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Dj MasterTSP,
Thank you very much for your wonderful review. We are delighted to hear that you had such a pleasant experience and that Mario provided you with great service. It's great that you were able to customize your sofa exactly the way you wanted. We wish you many happy and comfortable moments with your new sofa and hope to welcome you again in the future.
Kind regards,
Seats and Sofas
Very proactive sales staff
June 6, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Dear Collins Njomu Minou,
Thank you for your review. We are pleased to hear that you experienced our sales staff as proactive. Providing attentive and helpful service is very important to us.
We appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Seats and Sofas
Worst service ever
Worst service ever, they do not care about customers. Just for a simple query about my order I had to call them constantly more than 10 days. Moreover, their behaviour towards a customer who already deposited a booking money or fully payment is completely unprofessional. I never had such horrible experience in any other shop in The Netherlands. They charge extremely high for any kind of service which they don’t share before selling. The staffs are also very unprofessional.
April 26, 2026
Unprompted review
Reply from Seats and Sofas - Capelle aan den IJssel
Beste Santana,
Bedankt voor uw review. Het spijt ons dat u uw ervaring als negatief heeft ervaren.
Uit ons dossier blijkt dat u heeft gekozen voor een externe bezorgdienst, waarvan de voorwaarden en prijslijst bij aankoop aan u zijn verstrekt. Daarnaast is gebleken dat het zitmeubel niet zonder aanpassingen naar binnen past, wat afhankelijk is van de situatie in en rondom de woning.
Wij hebben met u meegedacht over mogelijke oplossingen, zoals plaatsing via achterom of via het raam. Ook hebben wij u gewezen op de mogelijkheid om zelf een externe meubelmaker in te schakelen voor eventuele (de)montage, indien u dat wenst.
Mocht u hierover nog vragen hebben, dan kunt u contact met ons opnemen via 088 - 804 82 80 of per e-mail via customercare@seatsandsofas.nl.
Met vriendelijke groet,
Seats and Sofas
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