I was helped by a very friendly salesman who really took time for me and walked me through the store, comparing every sofa with the former, so at the end the choice was easy to make. The man was very... See more
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We had a nice experience with very polite, smart and talented Sales lady. She guided us well based on our preference which led us to buy 2 sofa sets together. Kudos to the felixble team who even stay... See more
Company replied
Staff, quality and price was perfect and we would like to thank a lot Niko because he was perfect and professional.
Company replied
We went to buy a couch today and it was a really great experience. Yahya was very very helpul and patient. He listened to all of our needs and managed to help us get the perfect couch!! We're super th... See more
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Company details
Written by the company
Seats and Sofas is dé specialist in zitmeubelen. Met maar liefst 49 Megastores verspreid over Nederland, België en Duitsland is er altijd een showroom bij u in de buurt. Dankzij onze unieke Giant Take Away-formule profiteert u van een scherpe prijs én kunt u uw nieuwe bankstel, hoekbank, loungebank of fauteuil vaak direct uit voorraad meenemen. Onze collectie volgt altijd de nieuwste woontrends en is verkrijgbaar in een breed scala aan bekledingen en kleuren. Uw ervaring staat bij ons centraal. We horen dan ook heel graag hoe u uw aankoop en ons advies heeft ervaren. Met uw feedback kunnen wij onze service en dienstverlening continu blijven aanscherpen!
Contact info
Waldorpstraat 144, 2521 CD, Den Haag, Zuid-Holland, Netherlands
- 704450062
4.5
Excellent
875 reviews
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Toen we de winkel in Den Haag…
Toen we de winkel in Den Haag binnenliepen, kwam er een vrouw naar ons toe met de woorden: "Goedemorgen, kan ik u helpen?" We antwoordden dat we alleen nog maar wat inspiratie zochten. Ze zei meteen: "Als u iets nodig heeft, sta ik voor u klaar!" We waren op zoek naar een tweezitsbank en de vrouw (Anna) liet ons er een zien en vertelde ons over de speciale aanbieding die ze hadden vanwege de opening van de winkel! Uiteindelijk vonden we onze tweezitsbank en betaalden we ervoor, met de afspraak dat de levering 10 tot 12 weken zou duren. Dat was voor ons prima, want we wilden van onze oude bank af! Anna, je was erg behulpzaam en de service was geweldig!
When we enter the shop in The Hague a woman approaches with good morning can I help you! We answered we are just looking for an idea! Straight she said if you need anything I’m here! We were looking for a two seater and the woman (Anna) showed us and told us of the special that was offered because of opening a new shop! In the end we found our two seater and paying for it with the understanding that it’s in 10 to 12 week what for us was agreeable because we need to get rid of our old settee! Anna you were very helpful and great service!
July 4, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Beste D. van den Broek,
Hartelijk dank voor uw mooie review. Wat fijn om te lezen dat u zo prettig bent ontvangen in onze Megastore in Den Haag. Mooi dat Anna u rustig de ruimte gaf om inspiratie op te doen en daarna behulpzaam met u heeft meegedacht over de tweezitsbank en de aanbieding.
Wij geven uw complimenten graag aan Anna door en wensen u alvast veel plezier met uw nieuwe bank.
Met vriendelijke groeten,
Seats and Sofas
Seller was really helpful
June 14, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Roland,
Thank you very much for your positive review. We are happy to read that the seller was really helpful.
We appreciate your feedback and wish you lots of enjoyment with your purchase.
Kind regards,
Seats and Sofas
Great staff!
We had a nice experience with very polite, smart and talented Sales lady. She guided us well based on our preference which led us to buy 2 sofa sets together. Kudos to the felixble team who even stayed till late to complete our billing process although the closing time was already past.
Eagerly waiting for my sofa sets to be delivered.
May 7, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Hallo Kanika Mittal,
thank you very much for your wonderful review. We are delighted to hear that you had such a positive experience with our team and that our sales colleague could guide you so well in choosing your two sofa sets.
It’s also great to know that you appreciated the dedication of our team staying longer to complete everything for you. We truly value your kind words and your trust in us.
We hope you will enjoy your new sofas very soon and wish you lots of comfort with them.
Mit freundlichen Grüßen,
Seats and Sofas
I was warmly welcomed by the people and…
I was warmly welcomed by the people and well advised based on the quality I have been looking for. I would recommend to everyone.
April 23, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Robyn,
Thank you for your review. We are glad you felt warmly welcomed and received advice based on the quality you were looking for.
Kind regards,
Seats and Sofas
I was very warmly welcomed
I was very warmly welcomed. I loved the quality and friendliness of everyone.
April 23, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Milika,
Thank you for your kind words. Great to hear that you felt warmly welcomed and appreciated our quality and friendly team.
Kind regards,
Seats and Sofas
I was warmly welcomed by the ladies and…
I was warmly welcomed by the ladies and was thoroughly advised kn the kind of couch I needed. I would recommend to everyone for the quality and friendliness.
April 23, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear De heer NAITUYAGA BOSENIYASANA,
Thank you for your review. We are happy to hear that you received clear advice and felt warmly welcomed.
Kind regards,
Seats and Sofas
I was welcomed warmly and was…
I was welcomed warmly and was thoroughly advised on a fitting choice of couch. I would recommend the quality and the location to everyone.
April 23, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Gus,
Thank you for your review. Great to hear that you were warmly welcomed and received helpful advice on your couch choice.
Kind regards,
Seats and Sofas
Quality over quantity
A bit more expensive than your average IKEA product but the quality speaks for itself 👌
April 29, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Jay,
Thank you for your review. We are glad to hear that you value the quality of our products💙
Kind regards,
Seats and Sofas
Absolutely lovely service
Absolutely lovely service! Thank you Diederik!
April 29, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Denisy,
Thank you for your review. Great to hear that you received lovely service from Diederik.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Den Haag
Dear Rafael,
Thank you for your review. Great to hear that you experienced great service.
Kind regards,
Seats and Sofas
Great service
Great service ! Quality and beautiful sofas. Strongly recommend
April 29, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Gabriela,
Thank you for your review. We are happy you appreciated our service, quality and beautiful sofas.
Kind regards,
Seats and Sofas
We had a very nice experience in the…
We had a very nice experience in the store. The sales personnel is very helpful, they give you all the necessary info, listen to your preferences to try finding the best solution. We came a bit late, just 40 minutes before closing time, but they stayed later with us. Everyone was very nice. We left with a nice couch
April 27, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Katsiaryna,
Thank you for your review. Great to hear that our team listened to your wishes, stayed longer to help you and that you left with a nice couch.
Kind regards,
Seats and Sofas
Really good experience
Really good experience. Anna was super helpful. Got 2 chairs and a couch from there.
April 25, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Y Z,
Thank you for your review. Great to hear that Anna was very helpful and that you found chairs and a couch with us.
Kind regards,
Seats and Sofas
not stable staff
I had a big nightmare I sent a courier to pick up my sofa, and the store tells the driver that the sofa was picked up by another courier this is the first
the second is I'm going to the store to see what's going on, where's my sofa? because when I called the store They confirmed the sofa is gone The courier wants my money for a sofa he couldn't get and no one knows where it is. I go to the store and they tell me the system shows that someone has taken it, but luckily your sofa is in storage. without apologizing they just said it wasn't their fault Terrible service now I have to find another courier and pay double
April 24, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Beste Redzheb,
Dank u wel voor uw review. We begrijpen dat deze situatie voor u erg vervelend is geweest, zeker omdat u extra kosten heeft moeten maken.
Graag lichten we het volgende toe. Zoals bij aankoop met u is afgesproken, is uw bank aangekomen en klaargezet in ons centrale magazijn in Maassluis. Omdat de transporteur die bij ons flyert voor u te kostbaar was, heeft u voor een andere vervoerder gekozen, wat uiteraard mogelijk is.
In dit geval is er helaas verwarring ontstaan doordat er een onjuiste afhaal-locatie is doorgegeven aan de vervoerder. Uw bank heeft echter gedurende het hele proces veilig en klaar gestaan in ons magazijn in Maassluis.
We begrijpen dat de communicatie in dit proces beter had gekund en nemen uw feedback daarin zeker mee. Onze welgemeende excuses voor deze ervaring.
Met vriendelijke groet,
Seats and Sofas
Excellent customer service and…
Excellent customer service and communication. Our sales associate remembered us two weeks later, was patient with our questions. When we made a purchase decision, Akanisi carefully walked us through the transaction, going over and above expectations to make sure we were satisfied and ready to schedule delivery. As expats, her kindness was such a blessings. Would definitely recommend.
April 24, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Mark,
Thank you for your wonderful review. We are glad Akanisi helped you so carefully and kindly. Your recommendation means a lot to us.
Kind regards,
Seats and Sofas
Really good sofa really recommend!
Really good sofa really recommend!
April 18, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Luis,
Thank you for your review. We are happy to hear that you are very satisfied with your sofa and would really recommend us.
Kind regards,
Seats and Sofas
Good price.
April 18, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Vince,
Thank you for your review. We are glad to hear that you are satisfied with the price.
Kind regards,
Seats and Sofas
Anna was amazing
Anna was amazing! Helped fast and offered a great deal!
April 18, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Наталья,
Thank you for your review. We are glad to hear that Anna was amazing, helped you quickly and offered a great deal.
Kind regards,
Seats and Sofas
Anna in seat and sofas was great help…
Anna in seat and sofas was great help in the store! She is a gem
April 14, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Wojtek,
Thank you for your review. We are happy to hear that Anna was a great help in the store and that you had such a positive experience.
Kind regards,
Seats and Sofas
Great customer help throughout the…
Great customer help throughout the entire process of choosing the perfect sofa for us! They also have a lot of options available which is super nice 👍
April 12, 2026
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Sandra,
Thank you for your review. We are very happy to hear that you received great help throughout the whole process of choosing the perfect sofa and that you appreciated the many options available.
Kind regards,
Seats and Sofas
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