Amazing all around from the moment we walked in the door! Toni greeted us with a smile, and immediately took us on a tour of the store. We let him know our needs and he spent over 3 hours with us show... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kind and patient staff.. They take all the time you want to find the solution to your ideas and needs.. After two hours of trying different sofas, seeing different types of fabrics and colors we mana... See more
Company replied
I had been looking for a sofa for so long everywhere with no luck, and I was under a pretty tight budget. At seats and sofas I got the best customer service by Diderik, he helped me pick a sofa , colo... See more
Company replied
I have bought a couch from Seats and Sofas it was beautiful with a good quality but unfortunately one side was shorter than what I ordered. The process of return was not easy at all that I had to ma... See more
Company replied
Company details
Written by the company
Seats and Sofas is dé specialist in zitmeubelen. Met maar liefst 49 Megastores verspreid over Nederland, België en Duitsland is er altijd een showroom bij u in de buurt. Dankzij onze unieke Giant Take Away-formule profiteert u van een scherpe prijs én kunt u uw nieuwe bankstel, hoekbank, loungebank of fauteuil vaak direct uit voorraad meenemen. Onze collectie volgt altijd de nieuwste woontrends en is verkrijgbaar in een breed scala aan bekledingen en kleuren. Uw ervaring staat bij ons centraal. We horen dan ook heel graag hoe u uw aankoop en ons advies heeft ervaren. Met uw feedback kunnen wij onze service en dienstverlening continu blijven aanscherpen!
Contact info
Hoge Rijndijk 307, 2382 AP, Zouterwoude, Zuid-Holland, Netherlands
- 715238897
4.8
Excellent
654 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
September 9, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Beste Marivic,
Bedankt voor uw positieve review! Fijn om te horen dat u tevreden bent over onze service. We waarderen het dat u uw ervaring met ons heeft gedeeld.
Met vriendelijke groeten,
Seats and Sofas
David was a great help and we were able…
David was a great help and we were able to get a great deal!
August 30, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Martin,
Thank you very much for your review. We are pleased to hear that David was a great help and that you were able to get a great deal at our Megastore in Zoeterwoude.
Kind regards,
Seats and Sofas
Great selection
Great selection. Friendly and expert advice and service. Accommodating our concerns professionally. Recommended.
August 29, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear huib schippers,
Thank you for your review. We are pleased you found our selection great and appreciated the friendly, expert advice at our Megastore in Zoeterwoude.
Kind regards,
Seats and Sofas
5 stars for Toni!!!
Amazing all around from the moment we walked in the door! Toni greeted us with a smile, and immediately took us on a tour of the store. We let him know our needs and he spent over 3 hours with us showing different options. Finding a new couch is generally stressful yet Toni made this experience seamless. Thank you again!!
August 21, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Shanelle,
Thank you so much for this amazing 5-star review! We are thrilled to hear that Toni took the time to guide you so patiently and made finding your new couch a stress-free experience in our Megastore Zoeterwoude. We will make sure to pass on your compliments to him!
Best regards,
Seats and Sofas
Tony is the best salesman that i have…
Tony is the best salesman that i have met. He has a passion for his job, he is very friendly. Seats and sofas gave us an amazing experience!
May 29, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Anaïs,
Thank you for your wonderful review. We are delighted to hear that Tony made such a positive impression with his passion, friendliness, and dedication.
We truly appreciate your kind words and are happy that you had such an amazing experience with us.
Kind regards,
Seats and Sofas
David was friendly and from start to…
David was friendly and from start to finish really helpful and knowledgable. We walked away with a beautiful couch for a reasonable price.
May 2, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Tian,
Thank you for your review. We are happy to hear that David was friendly, helpful and knowledgeable throughout your visit. Enjoy your beautiful new couch!
Kind regards,
Seats and Sofas
Was a great experience working with…
Was a great experience working with David - he was very helpful and polite!
April 18, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Sashil,
Thank you for your review. We are happy to hear that you had a great experience with David and that he was very helpful and polite.
Kind regards,
Seats and Sofas
In between so many choices
In between so many choices, David did a great job helping us to find the best couch for us! Dank u wel
April 6, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Beste Francisco,
Hartelijk dank voor uw review. Fijn om te horen dat David u zo goed heeft geholpen tussen alle keuzes door en dat u samen de bank heeft gevonden die het beste bij u past.
Met vriendelijke groeten,
Seats and Sofas
David really helped us with buying a…
David really helped us with buying a right couch for us
April 6, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Shruti,
Thank you for your review. We are glad to hear that David really helped you find the right couch for your home. We appreciate your feedback.
Kind regards,
Seats and Sofas
David was exceptional with his service…
David was exceptional with his service and really spent time to explain and advise
April 4, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Sajni,
Thank you for your review. We are very pleased to hear that David provided exceptional service and took the time to explain everything clearly and give proper advice.
Kind regards,
Seats and Sofa
Super customer service
David took the time to show us around, evevry detail and question we asked was taken care of
April 4, 2026
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Akshita,
Thank you for your review. We are glad to hear David took the time to show you around and answered every detail and question with care. That means a lot to us.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Zoeterwoude
Beste Magdi,
Bedankt voor uw review! Geweldig om te horen dat u zo tevreden bent.
Met vriendelijke groeten,
Seats and Sofas
Very good and nice service.
December 31, 2025
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Mr. Madry,
Thank you very much for your kind review. We are pleased to read that you experienced very good and nice service during your visit to our Megastore in Zoeterwoude.
Providing friendly and helpful service is very important to us, so it is great to know that this was your experience. We truly appreciate you taking the time to share your feedback.
We wish you a lot of enjoyment with your purchase.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Zoeterwoude
Dear Jaswinder.
We are glad to hear that you experienced excellent service during your visit. Enjoy your purchase and we hope to welcome you again in the future.
Kind regards,
Seats and Sofas
David was top service 💪🏼 en eetse…
David was top service 💪🏼 en eetse straks en slaap lekker.
En groeten aan je jarige collega 🍾🔈🎶
November 30, 2025
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Beste Brian Hill
Dank u wel voor uw positieve bericht. Wat fijn dat David u zo goed heeft geholpen in Zoeterwoude. Wij wensen u veel plezier met uw aankoop.
Met vriendelijke groeten,
Seats and Sofas
David provided great advice and helped…
David provided great advice and helped us choose the right product, very patiently and in a professional manner.
November 12, 2025
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear KL,
Thank you for your kind words. We are happy to hear that David helped you professionally and patiently in choosing the right product.
Kind regards,
Seats and Sofas
S&S - Unreliable delivery, insensitive support !
A lot went wrong!...I purchased the sofa on 12th Aug with delivery to be made on 15th Aug. When it was delivered by the delivery company (designated by Seats & Sofas), turned out the legs for one of the sofas was missing from the package and the legs on the other one were somewhat damaged (with some cracks) but functional. My ordeal had just begun, after many phone calls & much pleading finally those missing legs were provided for pick-up on 5th Sep. Replacement (or backup) for the damaged legs on the 2nd sofa are still awaited (no formal response to the Service Request). Extremely disappointed, they have good stock to show, but this is the reality of delivery, so avoid if you can!
August 15, 2025
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Mr. Chakrabarty,
We sincerely apologize for the delivery issues and the lack of timely support. This is not the level of service we aim to provide. Please send your contact details to zoeterwoude@seatsandsofas.nl so we can investigate and help you resolve the matter.
Kind regards,
Seats and Sofas
Very helpful staff
Very helpful staff, they took the time to think along and willing to accommodate different wishes! We got a good deal in the end. Much recommended
October 1, 2025
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Beste Kerstin,
Wat fijn om te lezen dat u zo goed bent geholpen in onze Megastore Zoeterwoude en dat onze collega’s de tijd hebben genomen om met u mee te denken. Ook mooi dat u tevreden bent met de uiteindelijke deal. Dank voor uw aanbeveling, dat waarderen wij enorm.
Met vriendelijke groeten,
Seats and Sofas
Top service
Diederik is very patient with us, and we are happy that we are well informed about every detail of the couch. Highly recommended!
September 6, 2025
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Sir/Madam,
Thank you very much for your kind words. We're glad to hear that Diederik helped you patiently and clearly at our Zoeterwoude Megastore. We hope you enjoy your purchase.
Sincerely,
Seats and Sofas
Great service
Great service; information was very clear and the salesman (Tolga) was really gentle
September 5, 2025
Unprompted review
Reply from Seats and Sofas - Zoeterwoude
Dear Mr. Amezcua,
Thank you for your positive review. We're glad Tolga helped you clearly and friendly. Enjoy your purchase!
Sincerely,
Seats and Sofas
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.