While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Good UI, Easy to set alerts however not fit for purpose. Paid for Premium but didn't receive any alerts from the searches I set up. Luckily I was checking daily directly with the airline (BA)... See more

Rated 2 out of 5 stars

Really good design, but let down by spotty support and recent problems, some created by BA. For some unknown reason which SeatSpy won't address, they've stopped showing award seats for 352-355 days be... See more

Rated 1 out of 5 stars

Complete scam. Take your money, you get no notifications or information from them. And they roll over your subscription each year without notifying you so unless you check your credit card/bank statem... See more

Rated 5 out of 5 stars

This is a fantastic service. I first joined up as a free member and then upgraded to the premium membership once I realised how much time and frustration ploughing through airline websites could be sa... See more

Company details

  1. Flights Search Site

Information provided by various external sources

Find reward seat availability for British Airways and Virgin Airlines.


Contact info

2.9

Average

TrustScore 3 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great service

Great service, very quick to notify and got me some avios seats I would not have otherwise got and saved me a lot of money.

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Better than the competition

So much better than anything else I’ve found.
Regular emails and so up to date.
I received 1 email which I queried as seats not showing on BA App, BA website or when I called BA. Sure enough they appeared on all BA portals 15 mins later & I booked.
I will always use SeatSpy from now on.

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Easy to use, great price!

Easy to use, well priced for the alert features and user interface. This will be a great tool for future trips and I have a few alerts already setup for early 2021!

July 9, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

This tool works so well I’m worried…

This tool works so well I’m worried about too many people will hear about it. Just sorted 2 first class flights to Malaysia... So easy to use, and great value even for the premium service. Please don’t tell too many people!

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great system

Great system. Very flexible and the alert function is a god send! Definitely worth the subscription fee!

July 9, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Useful tool

Have explored the site, seems easy to use and will prove to be very useful, needs more airlines.

July 9, 2020
Unprompted review
Advertisement
Rated 4 out of 5 stars

A very intuitive app but needs more airlines

A very intuitive app, which helps reduce the immensely frustrating (perhaps deliberately so) process of finding award flights. Really needs more airlines though, at least one or two from star alliance I would think (like Lufthansa or United).

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Such a good idea

This is a fantastic service. I first joined up as a free member and then upgraded to the premium membership once I realised how much time and frustration ploughing through airline websites could be saved by using SeatSpy. It`s very, very fast and incredibly easy to use - even for a not-very-computer-savvy older person like me. Well done SeatSpy

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

I got this app shortly before lockdown

I got this app shortly before lockdown, so unfortunately I’ve not been able to book a reward flight yet. However, I have been able to do searches and found the alerts to be very useful. Oh, the flights that I could have taken!
Not sure when my next trip will be, but my seats will be thanks this app.

July 9, 2020
Unprompted review
Advertisement
Rated 3 out of 5 stars

Need more airlines

I like it a lot but it's wayyyyy limited with its airlines. I believe and I'm sure they will be more than great if they could expand with more airlines.

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Seat spy is a great way to save time…

Seat spy is a great way to save time when looking for award seats. Simple, intuitive app that saves you a lot of headaches. The alerts are great as well, so you can set it and forget it.

July 8, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look