Seattle Pottery Supply Reviews 

1,982
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection and high quality of products, including glazes, clays, and tools, finding exactly what they need. Many people highlight the staff's exceptional knowledge, helpfulness, and friendly demeanor. Reviewers frequently commend the fast and reliable delivery service, noting that orders arrive quickly and are well-packaged, often with good communication and tracking updates. However, some customers also noted concerns regarding shipping, with experiences of delays, unexpected costs, or incorrect shipping methods. A few other people also felt that certain products, like specific clays or slips, sometimes had inconsistent quality.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great selection of clays, glazes,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and fast... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering process and the... See more

Quality

Consumers find quality to be positive, with many praising the glazes, clays, and accessories, noting they are... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more



Company details

  1. #1 of 1 best companies in Ceramic Manufacturer
  2. #1 of 1 best companies in Pottery Manufacturer
  3. #1 of 3 best companies in Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,982)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

Great home kiln.

After seeing several SPS videos about the 184 electric kiln and how it's perfect for the home studio, I went ahead and ordered one. The sales associate who helped me on the phone was knowledgeable and let me know there would be some lead time because it would be built after I ordered it. We live in Southern Oregon and we had it shipped. They kept me posted as to when they were shipping it. The videos on the website and the information packet are very helpful. I have the Genesis Spark controller on my kiln and it is so easy to use. It keeps track of every time I fire and if there were any error codes.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

a great supplier for potters

I appreciate the fast service, the detailed information on your website about the products and the protective packing you give the products for safe shipment. I am a novice potter still learning about the differences in kiln temperatures and glaze reactions.
Your website is so helpful.

January 27, 2026
Rated 5 out of 5 stars

SPS The Beat

SPS is top notch for all my pottery needs, from tools to glazes to firing services. I couldn't be happier to have found such a great one-stop shop with kind, thoughtful, and knowledgeable people!

November 29, 2025
Rated 5 out of 5 stars

My first kiln

The great customer service is what takes me back to Seattle pottery supply.
They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and little anxious how to operate the kiln.
I also bought my first Shimpoo pottery wheel from SPS. Same experience.
Highly recommend.

November 29, 2025

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