The Sebo Shop Reviews 48

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used Seboshop previously and was happy to return for another order. Although unfortunately there was an issue with my order this time where I was sent the wrong items, as soon as I contacted Se... See more

Rated 5 out of 5 stars

Extremely useful shop, the online store is convenient and easy to use. There is an enormous range of items available here which are not easily found elsewhere and stock levels are not only fantast... See more

Rated 5 out of 5 stars

Good online price, easy to use website with helpful and instructional videos, and next day DPD delivery built in to the price. While I could get my new Sebo vacuum cleaner elsewhere for cheaper, b... See more

Rated 5 out of 5 stars

After reading articles on the Sebo Shop's blog i was able to diagnose the problem with my X4 cleaner, find the relevant spares and quickly place an online order. Confirmation was prompt and delivery... See more

Company replied

Company details

  1. Appliance Store

Written by the company

We’re the largest Sebo dealer in the North and approved suppliers of both domestic and commercial Sebo vacuum cleaners. The Sebo Shop — part of Manchester Vacs — offers a wide range of new and used Sebo vacuums, genuine spare parts, own-brand spares, and accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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Rated 5 out of 5 stars

Excellent and personal service

I have used Seboshop previously and was happy to return for another order. Although unfortunately there was an issue with my order this time where I was sent the wrong items, as soon as I contacted Seboshop they rectified the mistake. I was able to send the erroneous items back and they promptly sent the correct items. Lovely and personal communication throughout. Will definitely be returning when I need some other sebo vacuum accessories

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Supreme parts provider

Found the parts I required with ease. Also had choices between makers name and copies both at great price. Order and payment easy with delivery next day all items packed securely. Superb service. Would recommend to anyone.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

5* as always from Manchester Vacs

5* as always from Manchester Vacs. I’m a carpet cleaning company in South Yorkshire and they’re always there for the part and service I need and it’s always delivered with warpspeed timing. Brilliance as standard. Thank you 🙌

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Old-school, Professional Company

I purchased a Sebo vacuum from Manchester Vacs two years ago and their professionalism, knowledge and website match these great vacuums. Their tutorial and troubleshooting videos are concise and easy to follow. I’ve just ordered new filters which arrived within two days.
Old-school company which I appreciate.

March 10, 2025
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Rated 5 out of 5 stars

Sebo BS360

I recently purchased the Sebo BS360 vacuum from Manchester Vacs, and I couldn't be happier with my decision! This vacuum is a powerhouse when it comes to cleaning. It's suction is incredibly strong, easily picking up dirt, dust and pet hair with my accessories on both carpets and hard floors! The design is user-friendly and simple and it's integrated wand and hose makes it easy to pick up dirt that you spot in the corner or up high for cobwebs. One of the standout features is it's construction and easy to carry, carry handle on the front of the cleaner perfectly aligned for the weight of the cleaner and centre of gravity making it easy to carry around and up and down stairs. The filtration system is excellent, capturing allergens and ensuring a cleaner air from it's onboard HEPA filter, which is a huge plus for anyone with allergies. Additionally the build quality is impressive with it's high grade ABS making it sturdy and durable, promising years of reliable use. I also want to highlight the excellent fast service and customer experience I recieved from Manchester Vacs. They were incredibly helpful with there detailed infromation on each cleaner and accessories that they offer not to mention the amazing prices! cheaper than the high street shops and Sebo directly themselves! also the purchasing process was smooth and effortless without any long forms to fill. Overall, I highly recommend the Sebo BS360 to anyone in need of a high-performing vacuum cleaner. It combines efficiency, ease of use, and excellent cleaning power, making it a fantastic investment for keeping your home spotless!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Good value refurb motor

I was very pleased to find that the Sebo Shop offered a refurbished motor at a great price. It arrived the next day, was fitted without a hitch and my Sebo is back in action.

October 30, 2024
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Rated 5 out of 5 stars

Excellent price and service

Excellent price and service. Ordered on-line a Sebo Felix replacement hose on Thursday 26/09/2024. Part delivered on Saturday 28/09/2024, and easily fitted. Brilliant.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
The web site is so informative, and easy to use in finding the correct spares (Sebo X4)
Also shows how to fit them
Thanks hoover like new again

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

I trawled the internet for days….

I trawled the internet until my eyes were on fire trying to decide on which vacuum to purchase next. I then found Manchester Vacs and their website gave some good advice on the Sebo vacuums, as I wanted to know more I called them, got through immediately, and found them very friendly and knowledgeable about the Sebo brand. Convinced the Sebo E3 Premium Boost was now the right vacuum for me I placed an order which was delivered the next working day.
I am very happy with the service I received from Manchester Vacs and the vacuum which is very good quality and I am sure that it will last me for the rest of my days.

July 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Reconditioned Sebo... well worth it!

I recently purchased a reconditioned Sebo X4 from this company. As a long term Sebo user, I had agonised over the decision, having never previously entertained the idea of buying anything other than a brand new vacuum cleaner. In the event, I was unable to contemplate the loss of bag (nearly every new machine on the market) or prodigious suction (current Sebo models).

The reconditioning as described by the Sebo Shop does not come cheap, but it is extremely thorough, and the performance of the machine I received certainly equals my expectations of how a brand new X4 would perform.

I was also very pleasantly surprised by the cosmetic condition of the machine. Although the website warns to expect some minor signs of use, the base and main body of the machine were excellent.... almost as new in appearance. I look forward to years of use... my somewhat battered previous X4 was good for the best part of 20 years.

Dispatch was super fast, and the machine arrived on the second working day after my (weekend) order. I would not hesitate to use the Sebo Shop (Manchester Vacs) again!

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent.

Extremely useful shop, the online store is convenient and easy to use. There is an enormous range of items available here which are not easily found elsewhere and stock levels are not only fantastic but out of stock items are clearly marked.

The start-to-finish online shopping experience is great, communications and order tracking superb, orders arrive safely packaged and on-time.

There are also several items and services offered here that are either unique to this shop or rare elsewhere. This is a shop which you can trust to deliver as promised.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievably amazing

Unbelievably amazing , why did I not buy one years ago, I ve had Dyson and rubbish and Ive given up with shark as its gone wrong three times in as many years, this Sebo is quite something else, yes it looks bulky and retro but its simple from the changing of the filter to the bag and much cleaner , a little heavy but the quality is first class , the suction makes Dyson and Shark look like an exhausted lawn Mower :

April 6, 2024
Unprompted review
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Rated 1 out of 5 stars

Please stay away from The Sebo Shop…

Please stay away from The Sebo Shop also known as Manchester Vacs. I purchased a brand new Sebo Vacuum cleaner, but received a used product instead. When I asked to return for a full refund, I was met with resistance and customer service was very rude (especially the owner Stuart) The vacuum cleaner has clearly been used and not new as advertised. Manchester Vac insisted there is nothing wrong with the vacuum cleaner, even it has been used. I returned the Sebo vacuum cleaner and I was charged return postage cost, even though it was their fault for sending a used product. I would never shop with The Sebo shop/Manchester Vac again. It's not worth the nightmare of dealing with them, instead will buy on Amazon or John Lewis.
I wouldn't recommend The Sebo shop/Manchester Vac (Dyson & Sebo Specialist) to anyone. Please stay away from them.

May 2, 2023
Unprompted review
The Sebo Shop logo

Reply from The Sebo Shop

This is a classic case of someone trying to be clever, trying to get something for nothing and then coming unstuck.

This woman ordered a vacuum cleaner and then changed her mind. We don't offer free returns, if you change your mind, you pay to return the item. All this venting is because she didn't want to pay for the return carriage.

To get around this, she made numerous claims that the machine was damaged, used, etc., to try and get a free return. Of course, it was no such thing.

Then she tried copying and pasting legal mumbo jumbo she had found online somewhere to blag a free return, that didn't work. Then she sent photos of the product showing "the damage" - that was nothing of he sort.

We provided her with a return label eventually with a view to inspecting it, benefit of the doubt and all. We inspected the machine when it came back, it was indeed new and undamaged. Accordingly, this was a change of mind return, and for those you pay carriage. So we refunded her less £10 return carriage.

This online venting is all because she didnt want to pay for her choices. How sad.

We could have charged her for a workshop inspection and reboxing, but we didn't.

We suggested that if she wants unlimited free returns, she needs to shop at John Lewis or Amazon where she will pay MORE and probably get away with blagging them. You pay more on those platforms as all these choices and free returns are built into the price.

She is upset because she didnt manage to bamboozle us into paying for her choices.

Rated 5 out of 5 stars

Brilliant

Brilliant, helpful, great customer service a real pleasure to deal with.

February 10, 2023
Unprompted review

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