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Secretgardens Reviews 286

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TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

So, like many others, I mistakenly got taken in, thinking I was purchasing a ‘ bargain item’, then to discover that I now have a subscription. I contacted them immediately and after a few emails bac... See more

Rated 5 out of 5 stars

Good day! It's not my intended to subscribed to your site. I have mistaken, I actually on going register to other company and then when the email arrived I was shocked that I'm have subscription... See more

Rated 4 out of 5 stars

You should be honest about your product. It was advertised on tiktok that you have a gift from shein, and when I clicked the link, it's just clickbait. I hope u advertise what ur product is really all... See more

Rated 5 out of 5 stars

Great products and helpful people. Ready to assist you to make you at ease. Understanding your clients needs is super helpful and thats humanity Thank you for hearing my heart

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4.0

Great

TrustScore 4 out of 5

286 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Total landscape plan!

We built a house in the country and needed a full landscape plan. Because of the positive reviews I read, I contacted Secret Gardens. Philip created a beautiful plan that complemented the heart of our new home. His team who installed the plan were diligent, attentive and knowledgeable. We are very pleased and highly recommend Secret Gardens!

July 1, 2025
Unprompted review
Rated 2 out of 5 stars

Not satisfied

It took long time to give an answer about my cancellation. I was informed about a refund months later, after having been paying for a service I did not want.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great responsiveness

I am very pleased with quick and positive reaction in my case. The team reacted immediately, even it was a weekend, and made some preliminary steps to help me until Jeremy from Escalation Team could finally resolve the issue. I am very grateful for his willingness to help and his extreme responsiveness.

June 13, 2025
Unprompted review

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