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Secretmeet Reviews 1,488

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, politeness, and positive attitudes, highlighting specific individuals who provided excellent support and assistance. Many people appreciate the real conversations and connections they've made through the platform. However, a significant number of people were dissatisfied with the pricing structure, finding it too expensive to send messages or engage in conversations, with some noting the cost of credits as exorbitant. There's also mixed feedback regarding the website and user experience; some find it user-friendly, while others point out issues like a dated design, freezing, overlapping menus, and a lack of features like pinning important conversations or an efficient notification system. The payment model, which often requires purchasing credits for basic interactions, is a common point of frustration for many.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers express dissatisfaction, citing concerns... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers praise the user-friendly interface,... See more

Staff

Users describe positive interactions with staff. Many customers praise the staff for being helpful, polite,... See more

Price

Customers had negative experiences with price, consistently finding it too expensive. Many reviewers... See more

Payment

Reviewers express significant frustration with the payment system. Many customers report that the app quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just expressed concern that men seem to have to spend more money to open videos posts send letters

Rated 4 out of 5 stars

Everyone has been respectful. No alluring talk. I like to meet people who are honest. Not into drama or games. This appears to be the right place.

Company replied

Rated 3 out of 5 stars

I don't like the fact that one has to spend x amount of money in order to share information. Some of us have limited funds and it could take years to accomplish the goals you have set. Some of us may... See more

Company replied

Rated 5 out of 5 stars

Amy was great! She is good at listening and actually trying to rectify the situation. She should train others to know how to be a customer service representative. She has patience and knowledge to... See more

Company replied


Company details

  1. #26 of 28 best companies in Social Media Agency

About Secretmeet

Written by the company

Secretmeet online community for positive and meaningful conversations

Join Secretmeet, an online socializing platform where meaningful connections can flourish. This welcoming space is designed for engaging conversations that create opportunities to feel heard and appreciated.

Whether you’re seeking understanding, encouragement, or simply a place to share your thoughts, Secretmeet provides an environment where uplifting exchanges can bring value to your day. Conversations here are built on mutual respect, positivity, and openness.

Share your thoughts freely in a space that encourages thoughtful communication and new perspectives. Each interaction on Secretmeet offers the potential to engage in meaningful discussions and connect with individuals who appreciate positive dialogue.

The Secretmeet community fosters a sense of belonging, where every conversation has the possibility to add warmth and positivity. From lighthearted exchanges to deeper discussions, each interaction is an opportunity to explore connections that can uplift and inspire.

Join Secretmeet and discover how meaningful conversations can enhance your daily experience. It’s more than just communication — it’s a platform where conversations spark connections, perspectives expand, and every exchange has the potential to brighten your day.


Contact info

Let’s turn secrets into connections!

We want you to be at the heart of our platform.

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Many blocks comunicate

Many blocks comunicate. Very expensive to pay for everything

April 19, 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

You can start exploring the platform without charge, while credits are used when you choose to continue conversations and access additional features.

If you’d like more details or want to review your experience, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

Honestly the connections I've made have…

Honestly the connections I've made have been okay but I can't justify the price tag. I'm a student and 20 bucks just to send a few messages is too steep for me.

April 12, 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Jim,

You can start using the platform without charge, while credits are used when you choose to continue conversations and access additional communication features.

If you’d like to review your usage or check available options, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars
Secretmeet logo

Reply from Secretmeet

Hi Jay,

Feel free to explore and see how your experience develops over time!

If you have any questions or need assistance, you can always contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Sensacional

Sensacional

April 18, 2026
Secretmeet logo

Reply from Secretmeet

Hi Eli,

Appreciate you taking the time to leave a review!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Many contacts immediately.

Many contacts immediately.

April 18, 2026
Secretmeet logo

Reply from Secretmeet

Hi Gali,

We’re happy to know it’s been a good experience for you!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Good good good

April 18, 2026
Secretmeet logo

Reply from Secretmeet

Hi Ana,

Thank you for sharing your positive feedback!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Del was very helpful and competent when…

Del was very helpful and competent when solving my challenge with messages not posting on the site and messages that I didn't knowingly send that didn't post. He was able to help me retrieve 91 credits from unposted messages and stickers. I really appreciated how he carried himself during the process. Thank you again Del!

April 18, 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Thank you for your support and kind words!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

support was quick and solved the…

support was quick and solved the request. Regarding payments there is room for technical improments.

April 18, 2026
Secretmeet logo

Reply from Secretmeet

Hi Bogy,

We’re glad you’re having a positive experience!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

the people

the people, meeting from different places around the world

April 18, 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Thanks for the feedback, it means a lot to us!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

had a weird issue where

had a weird issue where my profile bio just deleted itself randomly. wrote a message to the support team to see if they could restore it because I had spent a good chunk of time writing it out. it took them almost a full week to get back to me. by the time they replied saying they couldn't recover it and i'd have to rewrite it, i had already forgotten what my original bio even said. they were polite but that response time is really dragging.

March 16, 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Harriet,

If this is still affecting your account or you need further assistance, please contact support@secretmeet.help so the team can review your case again.

Sincerely,
Tina from Secretmeet

Rated 2 out of 5 stars

To many men not in the united state

To many men not in the united state

April 16, 2026
Secretmeet logo

Reply from Secretmeet

Hi Christi,

You can adjust your location filters to focus on people within the United States.

If you’d like help setting this up, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

I want free

I want free
App use

April 17, 2026
Secretmeet logo

Reply from Secretmeet

Hi Philip,

Great to hear things are going well for you!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

i get that they have to make money

i get that they have to make money, but it would be cool if they gave you a few more free credits when you first sign up just to test the waters. you barely get enough to send a couple of introductory messages before you hit a paywall. it makes it hard to gauge if the site is actually worth investing in because you can't really get a proper conversation going without pulling out your credit card on day one.

April 8, 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Henry,

You can get started on the platform without charge, while credits are used when you choose to continue conversations and access additional communication features.

If you’d like to check available bonuses or get more clarity on how credits are applied, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Everything

Everything

April 17, 2026
Secretmeet logo

Reply from Secretmeet

Hi Delmas,

Great to hear things are going well for you!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

Why do i have to scroll

Why do i have to scroll all the way to the very bottom of the page just to hit reply????

January 30, 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi there,

Reply options should be easy to access during conversations.

Please contact support@secretmeet.help with your device and browser details so the team can review this and assist.

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

Mr J Kundi

Always there to help when needed

April 17, 2026
Secretmeet logo

Reply from Secretmeet

Hi Jassa,

We’re happy to know it’s been a good experience for you!

Sincerely,
Tina from Secretmeet

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