secretodigital.com Reviews 179

TrustScore 4 out of 5

4.1

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Company details

  1. Perfume Store

Written by the company

Pues es una empresa chachi, nos divertimos con las pequeñas cosas de la vida, a veces trabajamos y vendemos perfumes y a veces no, pero en general somos majetes.


Contact info

4.1

Great

TrustScore 4 out of 5

179 reviews

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Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Stay away from this guys...

I ve bought a perfume that i ve been using for more than 15 yeras...it arrived and its very different from the original...wrote 2 emails asking to change or to have a refund..no answer whatsoever!!
Really bad costumer service indeed..at least they could ve answered my emails and give me some info.
But NO..!
So stay away from this site..unless you want to buy your perfume FAKE AS..!!

November 28, 2024
Unprompted review
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Reply from secretodigital.com

Nos hizo usted una consulta el dia 5 de diciembre sobre el pedido 368875:

Hi there, my name s Marco..I ve just received the perfume that I ve ordered and Im really disapointed.

It s not the same Im afraid, I ve been using this perfume for more than 15 years and I definitely

can smell the very differences!!

Ok for the lid missing, but its a different perfume that I wont probably use. 🙁

y le hemos respondido el dia 6 de diciembre:
Estimado Marco, quiere que se lo recojamos y abonemos?

Nunca nos ha respondido, le hemos llamado hasta en 4 ocasiones al numero que nos puso en el pedido 661693476 y siempre nos cuelga ¿? Un caso insolito oiga, espone una queja y cuando le ofrecemos solucionarla usted se niega, y luego los raros somos nosotros.

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Rated 1 out of 5 stars

Estafa

Perfumes falsos. Huelen muchísimo alcohol. Venden las colonias diciendo que son los originales y es totalmente mentira. Suelo comprar la colonia de Fantasy Britney Spears en el frasco pone made in USA cuando el original es made in France.

June 23, 2022
Unprompted review
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Reply from secretodigital.com

Claro que si, todo el mundo sabe que cuando ponen made in usa los perfumes son falsos y cuando ponen made in France son autenticos, es de primero de falsificacion de perfumes.

Rated 3 out of 5 stars

Pedí 3 perfumes

Pedí 3 perfumes, 2 de Jean Paul Gautier la Belle y me mandaron 2 de Jean Paul Gautier la Belle le parfam intense. No huelen igual.

December 12, 2021
Unprompted review
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Reply from secretodigital.com

Nos parecio un detalle enviarle la version intense, pensabamos que le gustaria :(

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