Secretsofbuenosaires Reviews 

541
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, highlighting the prompt, friendly staff who make every interaction pleasant, alongside an incredibly smooth and straightforward booking process. Travelers also deeply appreciate the stunning venues, clear communication, and reliable transportation, noting that all events and details are perfectly organized from start to finish. Some reviewers were not happy with specific arrangements, mentioning isolated challenges such as unexpected seating locations, minor transport hassles, or occasional communication confusions at the venue door. Despite these few drawbacks, consumers consistently feel well supported and recommend engaging with the team for future trips.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and friendly staff who provided great... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting prompt communication,... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting that it was remarkably... See more

Location

Reviewers mention positive feedback about location, highlighting the spectacular setting and great tables... See more

Customer communications

Reviewers highlight positive aspects of customer communications, noting that support agents contact them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glen's website was extremely helpful in planning our BA trip. We selected El Viejo Almacén based on his review and recommendations. Great show! Steak was pretty tough, but that is not Glen's fault. Em... See more

Company replied

Rated 5 out of 5 stars

Glenn provides the best information we have found on Buenos Aires. We booked a tango show and had some travel challenges (delayed flight, 1+ hour customs, etc.) Glen coordinated with the venue for... See more

Company replied

Rated 5 out of 5 stars

It was a very pleasant contact. The booking process for very easy and comfortable. My mistake of a wrong event date was immediate changed by Glenn in a minute. The event itself was amazing, it... See more

Company replied

Rated 5 out of 5 stars

The show exceeded our expectations. It was lively and fun. Enjoyed the story integrated with the tango dancing with added to the show. The dinner and service super ceded our expectations. The staff se... See more

Company replied


Company details

  1. Blogger

Written by the company

Visiting or living in Buenos Aires is an unique experience.I give you the best local tips and tricks to make your stay in Buenos Aires simpler and special.


Contact info

4.9

Excellent

TrustScore 5 out of 5

541 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(541)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy, knowledgeable, good service

Glenn is very quick with his responses and I enjoyed several of his recommendations. Unfortunately i only found out about him quite close to the end of my trip or i'd have used his services much more than i actually did.

March 13, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Oh thank you so much! 😊

Advertisement
Rated 5 out of 5 stars

Great Service

Great service. Communications with Glenn and his team were excellent. Would definitely use again should I travel back to Buenos Aires.

March 10, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi, thank you very much for your review ☺️

Rated 5 out of 5 stars

First time in Buenos Aires

We where arriving in Buenos Aires for the first time and needed a taxi from airport to our hotel. On Google I found this website with helpful instructions and advice regarding the taxi situation in Buenos Aires. As it was very useful I also aaw that the website had arrangements for Tango shows, which we also had in mind. We booked a show through the website, in a simple and easy way and in addition also including a discount.
Next day there was a change in time to the show, that was inconvenient for us. But in emailcorrespondance with Glenn we solved the issue and enden up with a solution to another show, that worked out perfectly.
Glenn was very helpful with options and solutions to alternatives to our show and through email - with quick answers - we sorted the possibillities in a easy and practical way.
All our recommendations to this site and solutions. From taxi to show everything was correct and kindly handled.

March 15, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank so much! Happy I could provide the information and help you with arranging the tango show. Have a nice day! 😊

Rated 5 out of 5 stars

130AM EZE pickup

Very little English Un poquito Español for us but no problemo Glen was a safe and pleasant driver!

March 15, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Doug, thank you so much for trusting the airport transfer service in Buenos Aires. Greetings, Glenn

Rated 5 out of 5 stars

An absolutely joyous occasion

An absolutely joyous occasion. A historical masterpiece in the original El Viejo Almacen. We decided to use Secrets of Buenos Aires as we have been let down from the usual tour “go to’s” This time we were handled as individuals and made the whole evening perfect. We highly recommend you use a company that has routes and knows the city they love. Well done Glenn!!

March 17, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you! Your kind words mean a lot to me 😊

Advertisement
Rated 5 out of 5 stars

Seamless

Our driver was waiting with the sign exactly as and where identified. I must add that he was the most professional looking and best dressed driver there. Though his English was very limited he was very polite and verified with us that we were at the correct destination point.
Top tier all the way.
Thanks Glenn.

March 18, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi David, many thanks for using my services. Happy to read your review ☺️ Have a great day

Rated 5 out of 5 stars

Beautiful Buenos Aires

Glenn was a great source of information prior to our trip to Buenos Aires. He arranged transportation from the airport and also a dinner and spectacular tango show for us. We also found his YouTube videos extremely helpful. Glenn is very knowledgeable, efficient and kind.

March 4, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Heather, thank you very much for your kind words. Happy I can help you. 😊

Rated 5 out of 5 stars

Glen was responsive and informative

Glen was responsive and informative. Reccomendation for Tango show was perfect!

March 7, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you so much ☺️ Happy that my recommendation was perfect. Greetings, Glenn

Rated 5 out of 5 stars

Easy booking process

Easy booking process, competetive pricing. All went as planned.

March 5, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you very much ☺️

Advertisement
Rated 5 out of 5 stars

Book with Secrets of Buenos Aires!

We booked a Tango show through Secrets of Buenos Aires and Glenn was super helpful. The website provides really good information on each show so you can decide which one you'd prefer. Booking is very easy and Glenn responded quickly, providing clear information on where to go and what to expect. Had a fab night.

March 9, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Oh thank you so much. Great to hear you had a wonderful night 😁 Greetings. Glenn

Rated 5 out of 5 stars

Secrets of Buenos Aires is a 5 star company

We used Secrets of Buenos Aires for several events during our week in the city. Everything was perfect, tango show, tours and transportation. Even when we needed to make changes Glenn was there to assist us.

February 14, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Earle, thank you very much for your 5 star review. Happy I could help you during your travel in Buenos Aires. All the best! Greetings, Glenn

Rated 5 out of 5 stars

Glenn gave us a personal recommendation…

Glenn gave us a personal recommendation based on our preferences and it turned out great.
Easy booking and follow ups helpful.

February 21, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you very much Dawn for writing this review. Happy I could help you. Greetings, Glenn

Advertisement
Rated 5 out of 5 stars

Generally a good Tango show.

The hotel pickup and drop-off was on time and smooth. It was really convenient to have this arrangement especially during raining days. The show was fantastic. Good seatings and intimate settings. Tango dancers were passionate and skillful. Legendary Hugo Marcel’s performance was inspiring. The food in the restaurant next door was not recommended. The steak was tough, only two lettuce leaves in the salad, and avocado was already dark colored and tasted bad. There was no high expectation on dining but it was still out of expectation.

February 28, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi May, thank you for sharing your experience and happy to hear the show was fantastic. I will forward your comment about the food to the manager. They are open for feedback to improve. Many thanks again. 😊

Rated 5 out of 5 stars

Great Tango Show

Everything from the transfers to the dinner and show went smoothly. Highly recommend Secrets of Buenos Aires for any information you need or to booking a Tango show while visiting Buenos Aires.

February 28, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Wendy, thank you very much to share your experience at El Viejo Almacen tango ☺️

Advertisement
Rated 5 out of 5 stars

The whole experience was seamless and…

The whole experience was seamless and easy! Email communication was sent often enough to help me keep track what I need to do when I arrive at the show!

Definitely recommended!

February 27, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Chinmay, thank you very much for sharing your experience at Michelangelo tango and the booking process on my website. Greetings, Glenn

Rated 5 out of 5 stars

Excellent show and experience

The show was excellent, and secrets of Buenos Aires was very helpful because I made a mistake in the booking and they asked me to a different day. They didn't have to do that since I missed my booking. I would definitely recommend going through them. The venue was great and the brigada for steak prior to the show was excellent

March 1, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you very much for your review. Happy I could help you 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look