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Rated 1 out of 5 stars

Totally useless. It's been over 2 months since I paid, have followed EVERY request from multiple different companies they use, literally jumped through hoops and not a single person can be contacted o... See more

Rated 1 out of 5 stars

Without doubt one of the worst designed software solutions I have ever come across. The help / instructions have been written by a man who has been kicked in the head by a horse. Apparently you pay fo... See more

Rated 5 out of 5 stars

Setting up S/MIME with my own domain name is not plug 'n play. Both Alex and Harish helped me greatly to accomplish it. Had to use a complex openssl command in a terminal session and get around some q... See more

Rated 5 out of 5 stars

I came in contact with SECTIGO 3 years ago, when we changed our CA provider from SSL247 to SECTIGO. SECTIGO provided us a dedicated service manager, Matteo Guttilla, that always followed us in ever... See more

Company details

  1. Software Vendor

Written by the company

Sectigo Certificate Manager (SCM) helps organizations eliminate certificate chaos and reduce hidden risk with a cloud-native certificate lifecycle management (CLM) platform built for simplicity at scale. SCM discovers, issues, automates, and governs certificates across your entire identity environment through a single, centralized dashboard so nothing goes unmanaged.As a fully CA-agnostic solution, SCM works with both public and private certificate authorities and supports modern enrollment protocols including ACME, SCEP, and EST. With more than 50 turnkey integrations across cloud, DevOps, networking, and security tools, SCM fits seamlessly into existing environments without adding operational complexity. Designed for a world of shorter TLS certificate lifespans and increasing operational risk, SCM helps prevent outages, accelerates time to value, and builds the automation foundation needed for post-quantum cryptography readiness. Backed by one of the largest, longest-standing, and most reputable CAs, SCM is a fast, scalable way to secure and manage digital trust.For more information, visit www.sectigo.com or follow us on LinkedIn: https://www.linkedin.com/company/sectigo


Contact info

  • 8800 E. Raintree Drive, Suite 110, Scottsdale,, 85260, United States

  • sectigo.com

2.9

Average

TrustScore 3 out of 5

4K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Naresh made my experience very…EXCELLENT

Naresh made my experience very positive. He was outstanding. He assisted me with creating a pfx file for my signing certificate. I was grateful for his patience and expert instructions in helping me resolve the problems that I was having.

May 11, 2023
Unprompted review
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Rated 5 out of 5 stars

Quick Service for Certificate

GANESAN was very helpful in providing knowledgeable assistance to guide me through the organization validation process. We were able to finish the validation process, that had previously been stalled, in one hour!
So thankful for the quick turnaround!

May 9, 2023
Unprompted review
Rated 4 out of 5 stars

Validation Difficulties on Renewal

They always sort problems out when they are brought to attention (via support chat). Support reps are always patient and polite, but I have always had to request support to get certificates validated and have no idea what I'm doing wrong. Renewals are always so painful.

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

Difficult phone validation /No receipt

The phone validation was a little painful because Sectigo requested to add my phone number to dnb.com which is not possible for non-US companies. Dinesh however helped me resolve it in an alternative way. 3 stars for Sectigo, and 5 stars for Dinesh.

UPDATE: They provided an email with a link to the "receipt", but the page is empty. The support does not respond to a request to provide the receipt.

May 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Efficient Support and professionalism.

I recently had an issue that required assistance from Sectigo's customer support, and I was fortunate enough to connect with Vincent Joseph. I wanted to leave a review on Trustpilot to express my gratitude for the exceptional service he provided.

As a customer, I was thoroughly impressed by Vincent's patience, attentiveness, and professionalism. He took the time to listen to my concerns and worked diligently to address them. By the end of our conversation, he had provided concrete solutions to my problems, leaving me feeling satisfied and confident in Sectigo's support team.

I highly recommend Sectigo for their reliable service, and I hope you have the pleasure of working with Vincent Joseph if you ever need assistance. He truly went above and beyond to ensure my experience was a positive one.

May 9, 2023
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Rated 5 out of 5 stars

Was a little rough trying to get a hold…

Was a little rough trying to get a hold of support for some reason this time around. But when I was finally able to, the verification email was resent and the issue quickly resolved. Ganesan did a great job helping us out and in a very timely manner.

May 8, 2023
Unprompted review

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