Secure Meters Limited logo
Visit website

Secure Meters Limited  Reviews 2

•
TrustScore 3.5 out of 5

3.4

Utilities
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Utilities

Written by the company

We began life in 1987 at the advent of the electronic age. By combining Indian frugal engineering with the best theoretical developments in the global metering domain, Secure was able to create the world’s first commercially viable energy meter. Since then, we have grown from the provincial town of Udaipur to all Indian states. Our products are now installed in over 50 countries. More than 6,500 people work with us across nine nations – India (Headquarter), Australia, Bangladesh, Italy, Malaysia, Singapore, Sweden, UAE, and the UK. We also have two manufacturing partnerships in Ghana and Malaysia, which have enabled us to contribute to the swiftly emerging and major markets of Africa and South East Asia.

Contact info

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

nice interface and easy to use

nice interface and easy to use. and there is a spare channel so i can control the schedule of my kitchen lights from the app !

March 4, 2026
Unprompted review
Secure Meters Limited logo

Reply from Secure Meters Limited

Thanks for your feedback on the extra zone feature. Great to hear you’re making the most of it!

On all C1727 and H3747 units, you can assign a spare zone to control any wired device, as long as it’s switching less than 3A resistive load. This opens up a lot of flexibility, with up to three ON / OFF periods per day, seven days a week, you can easily schedule and automate a wide range of devices beyond just heating and hot water.

Advertisement
Rated 1 out of 5 stars

Not a landlord no pin number!

I purchased a secure meters C1727 central heating controller.
After having hours of difficulty trying to set it up i emailed the company to request a installer pin number which I needed to set it up correctly, only to be told I could not have it as I was not a landlord!
Buyer be ware!

January 27, 2026
Unprompted review
Secure Meters Limited logo

Reply from Secure Meters Limited

Hello,

We’d like to clarify that the landlord PIN is used solely for the social housing service interval function and isn’t required for any other features. The unit comes pre-configured and paired out-of-the-box, so it’s ready to use straight away. Any additional features can be accessed via the Advanced Settings menu, with the corresponding PIN provided in the user manual.

If you need any further assistance, please feel free to contact our helpdesk at support@securemeters.com. We’ll be happy to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look