I was raised by my grandmother since I was a child. When she became ill and bedridden, I started taking care of her and learned how to treat patients who could not help themselves. During COVID-19, I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seek is very easy to understand and operate. It can be a bit annoying at times, insisting to get certain actions done that may not be as relevant as they make it look.
Company replied
I'm wondering if you shouldn't add Working With Children Check as well as Disability and Vulnerable people checks as these are needed for some work places. Eg, I have a WWCC as a volunteer which can... See more
Company replied
Definitely a great idea however the process is quite slow. I would have thought AI would greatly speed things up. Waiting days for your document to be declined is madness. Turns out one of them was my... See more
Company replied
3.6
Average
4K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I hate the idea of Seek PASS
I hate the idea of Seek PASS, Another option to put.our private lives out there. Nothing is sacred, personal anymore. My DRIVERS LICENCE IS VALID and Seek Pass has cost me several jobs by blocking me from going any further with my.application. Employers are forced to identify ppl with Seek Pass. ITS USELESS APP AND ITS ANOTHER OPTION FOR OUR LIVES TO BE FULLY.TRACKED AND I AM SICK OF IT. I HAVE HIGH CREDENTIALS BUT BEING OVERLOOKED WHY??TM?? SEEK PASS I JUST DONT BELIEVE PPL LIKE ME ARE ACKNOWLEDGED UNLESS I OPEN MY PERSONAL LIFE TO THE WORLD. DAMN THIS COUNTRY.
September 2, 2025
Unprompted review
Reply from SEEK Pass
Hi there, we're sorry to hear about your experience with SEEK Pass. Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.
I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.
If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co
I have Training Certificates that are…
I have Training Certificates that are from reputable organizations but because the training isn't Nationally Accredited you won't accept it and there aren't any other options to choose within this SEEL Pass verification process to submit/have accepted this other training. Today I stopped short of verifying my Driver's Licence because it expired a few days ago but has been renewed, unfortunately I can't produce a renewed Driver's Licence because I won't receive it for a few weeks, according to the DoT, so you system could provide for uploading the renewal receipt but it doesn't. I think the system is quite rigid and doesn't provide for other means of verification, just saying.
August 29, 2025
Unprompted review
Reply from SEEK Pass
Hi Darryl, we appreciate you taking the time to share your experience. We understand how frustrating it is that we currently only verify qualifications that are recognised within the Australian Qualifications Framework. Although we are currently unable to verify your Training Certificates, please be assured that your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided. If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co
My experience in age care has been…
My experience in age care has been great because I found a strong sense of purpose and connection with the residents. The company's support for employee training has helped me grow professionally and take on new challenges".
July 30, 2025
Unprompted review
Reply from SEEK Pass
Hi Sandeep, thank you for your review!
Reply from SEEK Pass
Hi Harshvir, thank you for your review! We're happy to hear you found our platform safe and easy to use. Thank you for verifying your credentials with SEEK Pass!
QUICK EASY PROCESS
Super quick and easy process to upload and verify
February 8, 2025
Unprompted review
Reply from SEEK Pass
Hi there, thank you for your feedback! We’re happy to hear that you found SEEK Pass quick and easy to use.
Easy instructions to follow
Easy instructions to follow, not time consuming, and no fuss. Happy my documents will be kept confidential and only the verified report seen.
August 27, 2025
Unprompted review
Reply from SEEK Pass
Hi there, thank you for your feedback! We’re happy to hear that you found SEEK Pass easy to use.
Reply from SEEK Pass
Hi Anukul, it's great to know that you found our site easy to use. Thank you for verifying your credentials with SEEK Pass!
Pointless to Re-Verify Documents After Already Verifying
I still get asked to verify my documents which I had already verified before when applying for jobs. so its annoying as it beats the point of verifying the documents in the first place
August 25, 2025
Unprompted review
Reply from SEEK Pass
Hi Kigen, we're sorry to hear about your experience with our service. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co
Easy to navigate through steps to…
Easy to navigate through steps to upload documents for this website.
August 25, 2025
Unprompted review
Reply from SEEK Pass
Hi Sharlene, it's great to know that you found our site easy to use. Thank you for verifying your credentials with SEEK Pass!
The exJob opportunities are easy to get with this applicationperience that made me happy with…
The experience that made me happy with this application really helped me in finding job opportunities for me according to my abilities and capacities as a job seeker.
August 25, 2025
Unprompted review
Reply from SEEK Pass
Hi there, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.
A bit difficult process to verify…
A bit difficult process to verify documentation
August 24, 2025
Unprompted review
Reply from SEEK Pass
Hi Vivek, we are sorry to hear that you are experiencing difficulties with our site. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.
So difficult and frustrating to get…
So difficult and frustrating to get verifications done. As an example, demanding proof of a visa, when most are now eVisa, you should be able to access that information from the passport. Unlike most companies Asking for this information can get it directly from INZ. So why can't you?
August 21, 2025
Unprompted review
Reply from SEEK Pass
Hi Vincent, we are sorry to hear that you are experiencing difficulties with verifying your credential. Our system supports both automatic and manual verification processes, depending on the type of document submitted. We reconcile information directly with the relevant government authorities. If you need more information regarding your verification, please contact our Support team at support@seekpass.co, and we will be happy to assist further.
All the information I needed was there
August 20, 2025
Unprompted review
Reply from SEEK Pass
Hi Mita, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.
easy to follow given instructions to…
easy to follow given instructions to increase my portfolio.
August 16, 2025
Unprompted review
Reply from SEEK Pass
Hi Jonathan, thank you for your feedback! We’re glad that you found SEEK Pass easy to use.
Very accessible and quick verification…
Very accessible and quick verification times.
August 14, 2025
Unprompted review
Reply from SEEK Pass
Thank you for your feedback! We're happy to hear that you found our platform accessible. Thank you for verifying your credentials with SEEK Pass!
Seek has made finding jobs to apply for easy
Seek has been easy to use and when required I found uploading necessary documentation seamless
August 12, 2025
Unprompted review
Reply from SEEK Pass
Hi Vanessa, thank you for your feedback! We’re happy to hear that you found SEEK Pass easy to use.
Your system doesn’t allow…
Your system doesn’t allow qualifications from past educational standards. Eg vet qualifications did not exist when I studied. We did diplomas. Not some rubbish tafe course. Furthermore, additional overseas degrees need to be verified apparently with photos etc. Again biased against qualifications gained many decades ago. Some learning centres don’t exist anymore, like my high school or university I attended in Amsterdam. Copies have been lost over the years and cannot be replicated. It seems your website is geared to exclude gen x and older
August 12, 2025
Unprompted review
Reply from SEEK Pass
Hi Peter, thank you for your feedback. We appreciate you taking the time to share your experience. We understand how frustrating it is that we currently only support education verifications from Australian institutions. While we’re not yet able to verify international qualifications, we’re actively exploring ways to expand this in the future. If you have any other questions or concerns, please reach out to our Support team at support@seekpass.co, and we will be happy to assist.
it was great.
August 8, 2025
Unprompted review
Reply from SEEK Pass
Hi Rhys, thank you for your feedback! We’re glad that you found SEEK Pass a great site to use.
Drivers licence verification done over…
Drivers licence verification done over one month ago and I keep getting asked to verify it again then photos are blurred resubmit photos again starting to feel like a scam to get personal details ( Take 2 iam very satisfied with the response from seek pass addressing my concerns and have changed my rating accordingly 🍻)
August 7, 2025
Unprompted review
Reply from SEEK Pass
Hi Steven, we appreciate your concerns about sharing your information with us.
Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform has been purpose-built for secure credential verification and sharing. We work closely with SEEK's data security team, using their significant expertise and resources to enhance SEEK Pass security. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.
For more information on how we ensure your information is protected, please visit our dedicated security page. https://seekpass.co/au/security
If you have further questions or concerns, feel free to contact us at support@seekpass.co
It's simplicity and wholelistic…
It's simplicity and wholelistic operation.
August 7, 2025
Unprompted review
Reply from SEEK Pass
Hi Peter, thank you for your feedback! We’re happy to hear that you found SEEK Pass easy to use.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.