Southeast Financial Reviews 4,874

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process a pleasure to work with. The service provided is frequently described as excellent, with many highlighting the smooth and seamless user experience from application to fund disbursement. Reviewers also appreciate the exceptional customer service, noting quick response times and clear communication that made the process easy and stress-free. Though some customers mentioned that they would have preferred more verbal communication over text messages, the overall sentiment regarding responsiveness and support remained overwhelmingly positive.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness... See more

Service

People report positive experiences with service, highlighting the company's focus on guiding and helping... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Customers consistently report positive experiences with response times, highlighting prompt and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as comfortable, pleasant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Southeast Financial’s team is a pleasure to work with. They provided us with a Buttery Smooth RV loan process for these first time travel trailer buyers. Fast loan approval with the friendliest custom... See more

Company replied

Rated 5 out of 5 stars

Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next... See more

Company replied

Rated 5 out of 5 stars

Amanda and the entire team has been amazing to work with. Everyone was very quick to respond and very professional. This was by far the best lender experience I have had. Truly industry leading. For o... See more

Company replied

Rated 5 out of 5 stars

I did a private party RV sale across state lines (Colorado to Florida) and it was no problem for SE Financial. Other lenders refused. But to them this was just another Tuesday. Fees are reasonable, co... See more


Company details

  1. #56 of 246 best companies in Non-Bank Financial Service
  2. #45 of 195 best companies in Financial Consultant

Information provided by various external sources

Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Rated 4 out of 5 stars

Good experience

Overall good experience. Great rates! Could have been better with communication and explaining timelines. More verbal communication would have been appreciated versus receiving a text message. Had to call and request a manager which was very helpful and responsive.

September 9, 2025
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Reply from Southeast Financial

Thank you for sharing your experience with us! We truly value your feedback about communication and timelines. We’ll make sure your comments are shared with our team so we can provide clearer and more personal updates moving forward.

We appreciate the opportunity to serve you and hope to work with you again in the future.

Rated 5 out of 5 stars

Hi it went pretty good

Hi it went pretty good, Tonya kept us informed and worked with us to get things done, thanks Laz

September 4, 2025
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Reply from Southeast Financial

Thank you for the feedback! It was a pleasure working with you both! Enjoy that new boat! ~ Tonya

Rated 5 out of 5 stars

A wonderful loan officer

I appreciate Brooke for being with me every step of the way. She has a wonderful customer-oriented personality that guided me through the whole loan process. She was there for all of my questions and regards. I definitely will refer Southeast Financial to all of my friends, Thank you Brooke!

August 29, 2025
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Reply from Southeast Financial

Thank you so much for your kind words and for taking the time to leave a 5-star review! It was truly a pleasure working with you, and I’m so glad I could help guide you through the loan process. Your recommendation means a lot.

-Brooke

Rated 3 out of 5 stars

Everything was great except funding

Everything was great except funding. Allison was awesome. The inability to have the funding done by wiring has caused us weeks of delay in actually getting our boat. If it weren’t for that part of the process we would be very happy but because wiring is not an option I doubt we would use SE again

August 25, 2025
Rated 5 out of 5 stars

Candace was absolutely amazing

Candace was absolutely amazing! She got everything done in a timely manner so that we were able to make our trip happen with our new RV. She was very communicative and helpful, honestly I would give her more than 5 stars if possible. Thank you so much SE Financial for making our traveling dreams come true!

August 28, 2025
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Reply from Southeast Financial

Thank you so much for the kind words Justin! It was a pleasure working with you and I hope you enjoy your new RV!-Candace

Rated 5 out of 5 stars

They were able to give me a reasonable…

They were able to give me a reasonable interest rate with the loan term I requested. Quick and easy to deal with.

August 28, 2025
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Reply from Southeast Financial

We are happy to hear that you found our loan terms reasonable and the process quick and easy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Exceptional - Amanda and the team are amazing

Amanda and the entire team has been amazing to work with. Everyone was very quick to respond and very professional. This was by far the best lender experience I have had. Truly industry leading. For others, I found SE's rates to be very competitive and although there may be something even lower (which is rare), the customer service here is well worth any difference.

August 25, 2025
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Reply from Southeast Financial

Thank you Brian for the kind words. It was a pleasure working with you. I know you will make many great memories in your new boat - Amanda

Rated 5 out of 5 stars

Amanda was a fantastic re

Amanda was a fantastic re. She always answered emails and returned phone calls promptly The whole process was very easy.

August 26, 2025
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Reply from Southeast Financial

Thanks Randall. It was a pleasure working with you. I hope you love your new boat - Amanda

Rated 5 out of 5 stars

Grace was amazing!

Grace was amazing!! When the original unit we wanted didn’t work out, she was so helpful in getting things changed to another rv. She was extremely supportive and responsive to all our questions.

August 26, 2025
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Reply from Southeast Financial

Thank you so much Susan! We really appreciate your business and hope you enjoy your new RV!-Candace

Rated 3 out of 5 stars

Very slow doesn’t go through and…

Very slow doesn’t go through and respond back to me in time and it just was a hell of a ring for me to do. I only need them for a little bit of money and it seems like I’m going after $1 million but I will not do this again. That is my opinion. It’s taking too long to get wired money almost 3 days and it’s ridiculous. It’s been going on for almost a month. Sorry but I say the truth.

August 22, 2025
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Reply from Southeast Financial

Hey Robert, I understand your frustration in the timeline to get this completed. I communicated with you every day that we were waiting on the ownership documents from the dealership you were purchasing from. Unfortunately, you would text me after hours so it did take me some time to get back with you because I wouldn't see your correspondence until the next day when I arrived back in office. I am glad we were able to finally get this funded for you and I hope you've been enjoying your new boat!

Rated 4 out of 5 stars

My agent

My agent, Brooke Carico, did a great job of handling the long distance finance

August 21, 2025
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Reply from Southeast Financial

Thank you so much for your kind review! We truly appreciate your business and are thrilled to hear that you are enjoying your new RV. Our team works hard to ensure our customers have the best experience, and your feedback means a lot to us.

We hope you have many wonderful adventures this summer!
-Brooke Carico

Rated 5 out of 5 stars

10/10!!! Amazing experience

I have never had such an amazing experience with a loan!! Everyone was so easy to work with and nice. Will absolutely be using them again and again!!

August 20, 2025
Rated 5 out of 5 stars

You WANT to use Southeast Financial for your RV financing!

If you are an organized person, Southeast Financial has an exceptionally smooth process from first contact to funds dispersing! The website is 100% intuitive to use. I dealt with Tonya E. through the origination and document verification process and Makenzie R. through the funding process and their communication and customer service was 10/10! I have already recommended them to two friends.

August 21, 2025
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Reply from Southeast Financial

Thank you for the kind review! It was a pleasure working with you both! ~ Tonya E.

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