Southeast Financial Reviews 4,868

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience, from application to funding. Reviewers are particularly impressed with the quick response times and the smooth user experience. While the overall sentiment is highly positive, some customers mentioned that they would have appreciated more verbal communication instead of text messages. A few also noted that communication and explanations of timelines could have been improved, though these issues were often resolved quickly by calling a manager.

What people talk about most

Staff

People report positive experiences with staff, highlighting their efficiency, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of the... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

Consumers consistently report a positive user experience, describing it as pleasant, easy, and fast. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"We had the best experience with Southeast Financial! Cheyenne and Candace were absolutely fantastic—so professional, fast, and precise in every step of the process. I felt truly valued as a custome... See more

Company replied

Rated 5 out of 5 stars

Southeast Financial’s team is a pleasure to work with. They provided us with a Buttery Smooth RV loan process for these first time travel trailer buyers. Fast loan approval with the friendliest custom... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service throughout the entire process. Both Kayla Weishaar and Grace Sloville easily exceeded my expectations. There can do attitudes made a sometimes stressful event seamless and w... See more

Company replied

Rated 5 out of 5 stars

Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next... See more

Company replied


Company details

  1. #59 of 250 best companies in Non-Bank Financial Service
  2. #47 of 196 best companies in Financial Consultant

Information provided by various external sources

Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Excellent customer service throughout…

Excellent customer service throughout the entire process. Both Kayla Weishaar and Grace Sloville easily exceeded my expectations. There can do attitudes made a sometimes stressful event seamless and worry free. You are fortunate to have them on your team. Thanks again for all your help and support in making our dream come true.

April 17, 2026
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Reply from Southeast Financial

We appreciate the feedback. It was a pleasure working with you. Enjoy your new RV! -Kayla

Rated 5 out of 5 stars

Great process from start to finish

Great process from start to finish. Fast and good communication. Very secure process when purchasing from a private seller.

April 16, 2026
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Reply from Southeast Financial

It was a pleasure working with you. I hope you love you new boat - Amanda

Rated 5 out of 5 stars

Great experience

Great experience. Prompt and detailed. Highly recommended!

April 16, 2026
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Reply from Southeast Financial

Thank you for the review! It was a pleasure working with you! ~Tonya

Rated 5 out of 5 stars

Amanda really made it simple and she…

Amanda really made it simple and she stayed on point all the time. She was very quick to respond on our communications.

April 16, 2026
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Reply from Southeast Financial

Thank you for the kind words. It was a pleasure working with you. I hope you love your new RV - Amanda

Rated 5 out of 5 stars

Excellent responsiveness

Excellent responsiveness, excellent follow-up and continual notification of status, excellent staff and ease of doing business.

April 14, 2026
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Reply from Southeast Financial

It was a pleasure working with you. I hope you love your new RV - Amanda

Rated 5 out of 5 stars

Everything went amazing and smoothly

Everything went amazing and smoothly. Candace and McKenzie were helpful throughout the whole process couldn’t have asked for a better experience.

April 15, 2026
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Reply from Southeast Financial

Thanks so much Pamela! We hope you enjoy your new RV!-Candace

Rated 5 out of 5 stars

Candace is very helpful and takes you…

Candace is very helpful and takes you thru the process with a smile the whole time. We really enjoy working with her.

March 31, 2026
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Reply from Southeast Financial

It's always a pleasure working with you and your customers! -Candace

Rated 5 out of 5 stars

Southeast Financial was quick

Southeast Financial was quick , friendly and communicated often and responded timely. I found that all their communication was accurate and answered my questions usually before I even asked them. They also had competitive rates.

April 9, 2026
Rated 3 out of 5 stars

The ladies that worked on my loan was…

The ladies that worked on my loan was awesome but 1 week before I get my boat the financial department told me I need another $10,000 after saying I only need 10% down and I put an extra $3,000 on top of the 10% then say lint was my credit well they knew what my score was at the beginning so that is why no gave a 3 star.

April 7, 2026
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Reply from Southeast Financial

We appreciate your patience with the loan process. Due to custom building a boat we were not able to value the boat on the initial pre-approval. This resulted in the loan structure changing and required more money down once the boat was built and invoices were available. Please let us know if we can help with recreational financing needs in the future! -Kayla

Rated 5 out of 5 stars

Very satisfied customer!

I mainly dealt with Alison Ragsdale. She was such a pleasure to work with! Very prompt w/emails, often after work hours! The process was very quick and easy.

April 6, 2026
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Reply from Southeast Financial

thank you so much! Congrats on your new RV!!

-Alison

Rated 5 out of 5 stars

The the application process from start to finish!

The application process was very easy and was handled very efficiently. Amanda was our loan advisor and a pleasure to work with. We were able to get the loan processed and through in a very timely manner, which was greatly appreciated.

April 2, 2026
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Reply from Southeast Financial

It was a pleasure working with you. I hope you love your new RV, Amanda

Rated 5 out of 5 stars

Brooke C made my experience great

Brooke C made my experience great. Email, text massages every step of the way. I knew when my loan application was received, processed, and approved, which only took a day. Seller had questions on the process Brooke answered all his questions he had to move forward. Cheyenne D was great as well. Awesome staff, friendly professional, and very thorough. Thank all very much!! I would give you 10 🌟 if I could.
Eric Torrence

March 30, 2026

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