Southeast Financial Reviews 4,871

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process pleasant. Many highlight the exceptional customer service, noting quick response times and clear communication, which contributed to a smooth and efficient user experience. People found the loan approval process to be fast and easy, with many appreciating the seamless transition from application to fund disbursement. Reviewers frequently mentioned feeling supported and well-informed throughout their interactions, with staff readily available to answer questions and address concerns.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency and professionalism of... See more

Customer service

Consumers find customer service to be positive, highlighting the efficiency, helpfulness, and informative... See more

Response time

Customers consistently report positive experiences with response times. Reviewers highlight prompt callbacks,... See more

User experience

Users describe positive interactions with user experience. Customers consistently report a comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Southeast Financial’s team is a pleasure to work with. They provided us with a Buttery Smooth RV loan process for these first time travel trailer buyers. Fast loan approval with the friendliest custom... See more

Company replied

Rated 5 out of 5 stars

Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next... See more

Company replied

Rated 5 out of 5 stars

"We had the best experience with Southeast Financial! Cheyenne and Candace were absolutely fantastic—so professional, fast, and precise in every step of the process. I felt truly valued as a custome... See more

Company replied

Rated 5 out of 5 stars

Amanda and the entire team has been amazing to work with. Everyone was very quick to respond and very professional. This was by far the best lender experience I have had. Truly industry leading. For o... See more

Company replied


Company details

  1. #58 of 249 best companies in Non-Bank Financial Service
  2. #46 of 196 best companies in Financial Consultant

Information provided by various external sources

Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Best loan company I have ever dealt…

Best loan company I have ever dealt with. Candace, McKenzie and the whole team made this an effortless transaction. They responded to all my emails (even on a weekend!) immediately. They are professional, yet made you feel like they knew you. Thanks so much, Southeast Financial!

November 24, 2025
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Reply from Southeast Financial

Thank you so much Ronit! I hope you all enjoy your new RV and make many new exciting memories!-Candace

Rated 5 out of 5 stars

Excellent experience

Everyone involved was prompt, professional and polite. Very positive experience.

November 25, 2025
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Reply from Southeast Financial

It was a pleasure working with you - I hope you love your new RV - Amanda

Rated 5 out of 5 stars

Great service

If I had a question they would get back to me in a very short time. They explained everything well and the process went very well.

November 20, 2025
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Reply from Southeast Financial

It was a pleasure working with you. I hope you love your new RV - Amanda

Rated 5 out of 5 stars

The people are so helpful

The people are so helpful. They went above and beyond for us. Also, very quick getting things done and great communication.

November 21, 2025
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Reply from Southeast Financial

It was a pleasure working with you. We really appreciate your business - Amanda

Rated 5 out of 5 stars

We were extremely pleased with the…

We were extremely pleased with the entire experience with Southeast Financial.
We let the lender know when we applied, we had one week to complete the loan and pick up our new RV which was a big ask. Brooke Carico was amazing she let us know exactly what would be required, she was very efficient, professional and totally on top of our timeline. Brooke got everything completed in time with zero stress. She worked well with the dealership to make sure everything went smoothly. Brooke exceeded our expectations in every way. We had applied with another lender a week prior, and they had not even responded to our requests for information. Working with Brooke and Grace our loan was completed in less than one week. Great job I would highly recommend Southeast Financial to anyone looking for an RV loan.

November 17, 2025
Rated 5 out of 5 stars

Professional and timely

Professional and timely

November 17, 2025
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Reply from Southeast Financial

It was a pleasure working with you. I hope you love your new Airstream - Amanda

Rated 5 out of 5 stars

They made the process on my end easy…

They made the process on my end easy and loved working with Bionca!

November 17, 2025
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Reply from Southeast Financial

Thank you for the review, Michelle! It was a pleasure working with you on the refinance! Please dont hesitate to reach out if you need anything in the future!

Rated 5 out of 5 stars

Candace White is a dream to work with

Candace White is a dream to work with, very informative and just an all around kind person!

November 7, 2025
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Reply from Southeast Financial

Thank you so much Emily and Matthew! We appreciate your business and hope you enjoy your new RV!-Candace

Rated 5 out of 5 stars

Kayla was fabulous

Kayla was fabulous! She was quick to respond, even to my random questions. Everyone kept me in the loop throughout the process.

November 12, 2025
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Reply from Southeast Financial

We appreciate the feedback! Enjoy your new RV! -Kayla

Rated 5 out of 5 stars

Southeast cut our rate nearly in half

Southeast cut our rate nearly in half. The customer service representatives have all been patient, friendly, and easy to work with.

November 5, 2025
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Reply from Southeast Financial

Thank you for the review! It was a pleasure working with you! ~ Tonya

Rated 1 out of 5 stars

It's not true they don't give it the…

It's not true they don't give it the loan I got 685 score and I still don't get that loan and they're saying if you got a bankruptcy is not true 👎

November 4, 2025
Unprompted review
Southeast Financial logo

Reply from Southeast Financial

Hey M, I hate that we were unable to approve your application. While a bankruptcy isn't grounds for an automatic decline, we aren't always able to approve all applications with a history of bankruptcy. There are factors that determine whether we can still work with that or not, like time since the bankruptcy, credit history after, loan amount, collateral type, etc. I hope this helps!
Thanks, Bionca

Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

EXCELLENT customer service from first contact (Alison) to underwriting to loan approval. We applied for our refinance loan 10-30-2025 and by 11-4 a check was being sent to our former lender. Southeast made it simple and painless!

November 4, 2025
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Reply from Southeast Financial

thank you for your kind words! It was a pleasure helping with your refinance!

-Alison

Rated 5 out of 5 stars

My loan officer was Kayla

My loan officer was Kayla. .excellent person as a officer and person. She and her team tackled my needs and request with propmt and courtneous service. I very happy with the care and personal service i recieved. I was kept inform EVERY INCH OF the process..thats important to me.

October 31, 2025
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Reply from Southeast Financial

Thanks for the feedback George! Enjoy your new boat! -Kayla

Rated 5 out of 5 stars

The experience was more than great

The experience was more than great. If I had any questions or concerns, they were answered in a very timely manner with complete professionalism. It was a near flawless experience.

October 24, 2025
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Reply from Southeast Financial

We're happy to hear that your experience was so positive! It's great to know our team addressed your questions with professionalism and speed. Thanks for your feedback.

Rated 5 out of 5 stars

Friendly staff and great communication.

Friendly staff and great communication! Amanda and Cheyenne were with me through the entire process and were quick to answer my questions. They kept me updated and made the process very easy. Thank you SEF for taking the stress out of buying a boat!

October 24, 2025
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Reply from Southeast Financial

We're happy to hear that our team provided friendly service and clear communication throughout your boat-buying experience. Thank you for your positive feedback; we appreciate it!

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