SEH BAC - Colchester Reviews 37

TrustScore 4.5 out of 5

4.7

2 Stanway Retail Park, Peartree Road, CO3 0LX Colchester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We had a replacement conservatory for our 30 year old one which had a poly carbonate roof. The new one is modern glass with great tilda turn opening windows. The salesman was great, not pushy at all,... See more

Company replied

Rated 5 out of 5 stars

We recently used SEH BAC to replace 9 windows and were very pleased with the service from start to finish. The window fitters John and Paul were excellent, very hard working and professional. Despite... See more

Company replied

Rated 5 out of 5 stars

Unable to fault this company at all. Very good experience when visiting Alex P at the Colchester showroom who offered good, friendly advice with no pressure. Survey carried out by Colin B, who was als... See more

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Rated 4 out of 5 stars

SEHBAC were easy to work with on the installation of our new front door. Would definitely recommend.

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Shop
  4. Door Supplier
  5. Glazier
  6. Window Installation Service

About SEH BAC - Colchester

Written by the company

Browse Our Windows Browse Our Doors Browse Our Conservatories Browse Our Home Extensions Browse Our Roofline Products Browse Our Cladding

SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.

As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.

10 year guarantee

Great materials, fantastic service.

It’s important to be confident of quality when you invest in a product for your home. Quality is at the heart of everything we do, which is why we ensure all our products are of the very best quality. As well as choosing only the best materials, we also treat them to ensure they look their best and as good as the day they were installed for years to come. We’re so confident about our products that will offer a ten year guarantee. We value our customers and care about our workmanship and good reputation. Under the terms and conditions of this guarantee, we’ll be at your service for the next ten years. This guarantee is transferrable subject to an inspection/administration fee.

Contact info

  • 2 Stanway Retail Park, Peartree Road, CO3 0LX, Colchester, England, United Kingdom

  • 0800 666444

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Great and professional service from start to finish

We had a replacement conservatory for our 30 year old one which had a poly carbonate roof. The new one is modern glass with great tilda turn opening windows. The salesman was great, not pushy at all, project manager great as were the installation team. They gave us 3 years int free credit on half the cost which was great, and paid balance on credit card for security purposes. All worked perfectly, very professional, very pleased with finished product, warranty is 10 years. It was a big spend for us and so a big decision who to use, and we are very happy. Many Thxs

April 7, 2026
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review! That sounds like a fantastic experience from start to finish! It’s great to hear you received the fantastic service we pride ourselves on throughout the whole process. We hope you enjoy your installation.

Rated 5 out of 5 stars

Excellent service

We recently used SEH BAC to replace 9 windows and were very pleased with the service from start to finish. The window fitters John and Paul were excellent, very hard working and professional. Despite the freezing weather they worked non stop and always left the house clean and tidy. Thank you to both. Many thanks also to Gary who project managed and made sure all went smoothly. We thoroughly recommend this company with their ethos and great team.

February 3, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review! We are thrilled you received the great service we pride ourselves on and thank you for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Rated 5 out of 5 stars

Great door, and great experience.

Gav H arrived nice and early and fitted the door beautifully. All tidied up afterwards, explained how the door locked and the features. Lovely door and a job well done. Really pleased.

March 11, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review! Enjoy your installation.

Rated 5 out of 5 stars

Happy Customer

Fitters Tony & Mike were efficient, on time, took care with the installation & were friendly & reliable.

February 12, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review Andy!

Rated 5 out of 5 stars

Just had a new front door installed by…

Just had a new front door installed by SEH BAC…
Beautiful door, expertly installed by Gavin H …. Can’t wait for the windows later this month

March 3, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review Ross! Enjoy your door and we look forward to your upcoming installation.

Rated 5 out of 5 stars

Great work, as always.

Have used this company before for our garden room, so had no hesitation in using them again for our new front door.
Very pleased with the door, fitting by Gav H was exemplary and a friendly chap too. Would highly recommend.

February 18, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review Adrian!
Thank you so much for your continued trust in us!

We’re delighted you chose us again, this time for your new front door, and even more pleased that you’re happy with the result. Gav will be thrilled to hear your kind words.

Your recommendation truly means a lot to us. If we can help with anything else in the future, we’d be absolutely delighted to work with you again. 😊

Rated 5 out of 5 stars

The fitting of my new front door went so well that I decided to change all my windows.

The fitting of my new front door went so well that I decided to replace all my windows as well. I am very happy with the result and John and Paul were excellent
and cheerful despite the terrible weather. I was amazed that my house was so clean afterwards and there was really a minimum of disruption. Very efficient company from the reception and advice received in their showroom to the efficency of every one that worked for them. Thank you

February 2, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you so much for the 5 Star Review Elaine!

We’re absolutely delighted to hear that you were so pleased with your new front door that you chose to replace all your windows as well – that truly means a lot to us. It’s fantastic to know you’re happy with the final result.

John and Paul will be especially pleased to hear your kind words. We’re proud of their professionalism and positive attitude, and it’s great to know they made such a good impression – even in terrible weather!

Thank you again for choosing us and for taking the time to share your experience. If we can help with anything in the future, please don’t hesitate to get in touch!

Rated 5 out of 5 stars

We have just had a new windows and doors

We have just had a new windows, bifold door and front door fitted Our two fitters John and Paul took their time installed everything beautifully and left us fully satisfied, we are over the moon and the windows look beautiful so pleased excellent job thank you so much.

February 11, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review Sarah! We’re absolutely delighted to hear how happy you are with your new windows, bifold door, and front door. It’s fantastic to know that John and Paul took great care with the installation and left everything looking beautiful — we’ll be sure to pass on your kind words to them.
Your satisfaction means everything to us, and we’re thrilled that you’re over the moon with the results. Thank you again for choosing us and for taking the time to share your experience!

Rated 5 out of 5 stars

excellent fitters worked really hard…

excellent fitters worked really hard did not leave any mess and was very considerate would recommend
Ryan and Connor I am so pleased with the way my house looks now thankyou so much

February 9, 2026
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review Patricia!

Rated 5 out of 5 stars

Great Price, Great Job!

Our windows and patio doors needed to be replaced, and SEH BAC gave us a financially competitive quote and confidence that everything would run smoothly (which it did).

Our fitters, Tony & Mike, were fantastic throughout. They fitted the windows professionally, made minimal noise, and tidied up after themselves.

Would strongly recommend.

January 8, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review Jonathan! Thank you for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Rated 5 out of 5 stars

We visited the Colchester showroom

We visited the Colchester showroom, and were introduced to the sales director (Adrian) who talked us through some options. That very same day their sales rep Elliot Miller visited our property and measured up and gave great advice on our options. He was with us for as much time as we needed, and was very informative and engaging. We even chatted about his pokemon collection with my 11 year old.

It was a great customer service and we were very pleased to go ahead with our order - confirmed today!

Thank you Elliot and Adrian for the great customer experience.

January 7, 2026
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review Rob! We are thrilled you received the great service we pride ourselves on and we look forward to your upcoming installation.

Rated 5 out of 5 stars

Lovely door design and colour, fitted by professional, meticulous fitter

I love the look, and design of the door. The fitter Gavin T, was meticulous on checking measurements, the alignment of the door, and adjustment of the locks. He was patient, and made sure that I could open and close the door with ease, before he left our premises. Unfortunately, when I tried to unlock the door after he left, I could not get it open. I rang the SEH/BAC office, and Gavin T returned immediately, gave me advice, made more adjustments and checked my actions to ensure I was able to use the key comfortably. The reason I had problems was because I have arthritis in my hands, so check with the sales rep, when you order, to ensure you do not have the same initial problems I had. All rubbish was removed, thankyou for leaving the area neat and tidy. Thankyou for making an excellent job with the door, Gavin T

December 19, 2025
Unprompted review
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review Ann! Thank you for the kind words about Gav T we will be sure to pass these along. Enjoy your installation.

Rated 5 out of 5 stars

New front door.

Very pleased with the door and fittings. Installation was carried out at the arranged time, expertly done and all the debris cleared away by Gav T.

October 20, 2025
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review! Enjoy your installation.

Rated 5 out of 5 stars

Informative & helpful

Great customer service and fair price. They work with you to get you the best results. Recommended.

November 10, 2025
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Reply from SEH BAC - Colchester

Thank you for the 5 Star Review!

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