SEIB Insurance Brokers Reviews 

1,026
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredibly knowledgeable and friendly staff for their exceptional helpfulness, patience, and clear, detailed explanations provided during phone calls. Consumers emphasize that the customer service team is always readily available, welcoming, professional, and genuinely supportive when discussing various insurance policy options. Some reviewers were particularly happy with the remarkably quick process, easy website navigation, and extremely competitive pricing structures. People also highlighted that setting up new coverage either online or over the phone is completely straightforward, highly efficient, and perfectly tailored to individual requirements.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting helpful, supportive, and knowledgeable... See more

Service

Reviewers mention positive feedback about service, expressing immense satisfaction with the friendly and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers receive very helpful and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a quick and simple... See more

Price

Consumers find price to be positive, highlighting competitive quotes and sensible costs. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was fabulous to be able to speak straight to an agent that could assist me. The service was efficient, swift and exactly as a busy business needs. My cover was initiated straight away which was exa... See more

Rated 5 out of 5 stars

Site easy to use and asked for details that weren't too complicated for a non mechanical horse person to cope with. Also really good on phone, nice person and picked up quickly as I wanted documents... See more

Rated 5 out of 5 stars

Great company. Customer service was excellent and always someone to talk to when needed. Would highly recommend and will be using this company for all my other and future horse boxes.

Rated 5 out of 5 stars

I wanted to take out an insurance policy on a 3.5 ton horsebox, that would also accommodate my daughter’s age. Not only were they able to insure both of us but I also talked through the policy at leng... See more


Company details

  1. Money & Insurance

About SEIB Insurance Brokers

Written by the company

About SEIB Insurance Brokers

We are proud of the specialist knowledge we have of our products, but it doesn't stop there.

We strive to be at the forefront of developing products in the industry and we do this by listening to you and identifying your needs.

Our specialisms include:

  • Equestrian Insurance
  • Funeral Director Insurance
  • Private Hire Insurance
  • Motor Trade Insurance
Find out more

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,026)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful

Really helpful, clear information, friendly and approachable. I knew what I needed but not whether they had something that would meet the need. They listened and suggest the ideal product without making me feel daft, a really important and valuable quality.

October 20, 2026
Rated 4 out of 5 stars

The initial buying the insurance was…

The initial buying the insurance was straightforward and the staff friendly and helpful.

Since taking out the policy communication- to sort out a DD mandate - has been rather different. I’ve had no acknowledgment of my last two emails wanting to check the mandate was received and is all fine.

September 29, 2026
Rated 5 out of 5 stars

First-rate response

I have trailer insurance with SEIB and it's the best money I have ever spent! My car broke down on the dual carriageway while towing my horse and we would have been in real trouble without this cover. The response was excellent - quick, calm and efficient. Communication was first-rate. The horse transporter dispatched was brilliant, as was the recovery vehicle. I cannot recommend highly enough.

September 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look