SekondaReviews 

8,369
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their contemporary design, excellent quality, and attractive appearance, often noting that they look more expensive than their actual price. Many appreciate the competitive pricing, finding the items to be a bargain and offering great value for money. The ordering process is generally described as easy, with quick delivery and good communication regarding shipping and packaging. However, some customers experienced issues with product quality, such as manufacturing faults, watches stopping working prematurely, or straps breaking. There were also occasional concerns about charging mechanisms being difficult to use or failing, and some dissatisfaction with the accuracy of health readings or the limited choice of watch faces.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the watches'... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers expressing significant... See more

Delivery service

People report positive experiences with delivery service, frequently praising the super fast and quick... See more

Price

Customers had positive experiences with price, often highlighting the great value for money and affordable... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Knowing I dealt with a British manufacturer with a sound record. Liked the contemporary design of dial and steel mesh strap but would have been glad of tips on adjusting. Wide choice on user friendly... See more

Rated 4 out of 5 stars

Seems reliable but think sometimes undercounts steps. Nice design with change of face. Would like to extend period it is lit up when the button is pressed. Also sllep times sometimes inaccurate. Gen... See more

Rated 4 out of 5 stars

Quick delivery and fits well. Slightly disappointed as ordered direct from sekonda so that it was the same as my previous watch strap however its not the same colour and doesn't say Sekonda on the buc... See more

Rated 4 out of 5 stars

It would be nice to receive and make calls at this price, this model does not. All health readings must be 95% correct, which I have not checked. THE STEEL CASEING IS BRILLANT WITH GENUINE LEATHER S... See more


Company details

  1. Watch Store

About Sekonda

Written by the company

About:
Established in 1966, Sekonda is a British designed brand, well known for its quality watches at unbeatable prices. We feature an extensive range of men’s and women’s timepieces both online and in the highstreets.

Great quality at a great price:
Sekonda prides itself on selling great quality watches at great prices. With so many different designs and features, all at a range of affordable prices, there is a watch for anyone and everyone.

Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.

Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.

Not received your order? Please head to our contact us page here: https://www.sekonda.com/contact-us

Strap adjustment:
Need help adjusting your bracelet? We offer a free of charge service to remove or add bracelet links. Or to save you time, in some cases we can simply send out additional links so you can adjust your watch at home.

To get help with strap adjustment, please visit: https://www.sekonda.com/contact-us

2 year guarantee:
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.

British designs:
All our watches are designed in our head offices in the UK. By buying with us, you know you are always getting a classic, British design.

Reviews:
Real reviews from real customers. Addressing both the good and the bad, we want our customers to help one another and gain a real insight of our brand. We want you to find the right watch for you and help others do the same!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,369)

1,176 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst watch I have ever owned…

The worst watch I have ever owned doesn’t live up to their expectations please DO Not buy one

February 3, 2026
Unprompted review
Sekonda logo

Reply from Sekonda

Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://support.sekonda.com/en-GB). We apologise for any inconvenience caused. Kind regards.

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Rated 4 out of 5 stars

Okey

Looks nice but struggle to pull out the side knob to adjust the time.
Stiff clasp, not water proof.

January 31, 2026
Rated 2 out of 5 stars

Watch looks very cheap

Watch looks very cheap

January 30, 2026
Sekonda logo

Reply from Sekonda

Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://support.sekonda.com/en-GB). We apologise for any inconvenience caused. Kind regards.

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Rated 2 out of 5 stars

Pretty but not helpful

The watch looks nice and works well as a watch but not very well as a smart watch since it isn't actually compatible with any apps, meaning that the messages will show for a split second and then disappear if not clicked immediately.
Also the clasp does seem to occasionally let go and I find my watch to be dangling around my wrist or on the floor.
Not ideal and not suitable for me personally.

February 6, 2026
Sekonda logo

Reply from Sekonda

Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://support.sekonda.com/en-GB). We apologise for any inconvenience caused. Kind regards.

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Rated 3 out of 5 stars

Received with a dead battery.

I received the watch in great condition and delivery was great. However, the watch did not have a tab to stop the battery from the working. So, the battery was dead and I had to pay to replace it. Needless to say, I am not happy with the extra expense and will not recommend buying directly from Sekonda.

January 27, 2026

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