Select & Protect Reviews 

3,108
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the competitive and reasonable pricing, often finding it to be the best value compared to other providers. People appreciate the straightforward and efficient process, noting how easy it is to navigate the website and apply for cover. Many also praise the excellent service and communication, making the overall experience seamless and user-friendly. However, some customers also noted difficulties with account registration and logging in, specifically mentioning problems with verification codes not arriving or being unable to access policy documents online.

What people talk about most

Price

Customers had positive experiences with price, consistently finding the cover offered to be good and... See more

User experience

People report positive experiences with user experience, finding the process seamless, easy, and... See more

Website

Reviewers highlight positive aspects of the website, with many finding it easy to navigate and use for... See more

Service

Clients share positive opinions on service, with many reviewers describing it as brilliant, fast, and... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting that the cover offered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more

Rated 4 out of 5 stars

I went ahead with this as covered us for existing medical conditions at a competitive price. Apply was easy, much the same as all other travel insurances. Immediate digital policy documents. I d... See more

Rated 4 out of 5 stars

Easy to select cover at reasonable cost. Paperwork swiftly provided to be able to print. Only negative said to set up password to login & access site but was system just rejected my trying to conne... See more

Rated 5 out of 5 stars

Will definitely be going back to select and protect when I travel again. They were efficient when I wanted to change from the initial policy taken through a comparison site to allow me to lower the e... See more


Company details

  1. Travel Insurance Company

Written by the company

Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,108)

477 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had our cruise cancelled on the 27th…

Had our cruise cancelled on the 27th December due to flight cancellations and I have still not received my claim. They use AXA who are a waste of space, I get an email every two weeks asking for more information, some of which they already had in December when I first claimed. Just delay tactics!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

The process was simple to sign up

The process was simple to sign up for the full year Whole World Travel insurance.
But the proof of the pudding is how they will treat me if there is a claim- hopefully I never have to claim anything as I prefer a stress free life than chasing insurance companies, which also means something has gone wrong with my travels 😁

January 31, 2026
Rated 5 out of 5 stars

Well priced cover

Easy to get cover .excellent communication on cover contract and keep us updated all the time could not fult the service price was also very competitive

January 23, 2026
Unprompted review
Rated 4 out of 5 stars

Impressed come the finish

I called in and spoke to a very helpful & polite Lady, your systems were playing up, so she offered to call me back. I did not get a call. I called them back a day later. All sorted. Great cover & a good price.

January 27, 2026
Rated 1 out of 5 stars

Would not use again

No documents ever sent. No email confirmation sent. Only a phone number to call if any problems. Dont even know if it was approved. Would not use again.

January 26, 2026

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