Select & Protect Reviews 

3,095
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the prices to be competitive and reasonable, often highlighting the excellent value for money received. The website is frequently praised for its ease of use and straightforward navigation, making the process of obtaining quotes and policies simple. Many people appreciate the efficient service, including immediate digital policy documents and clear communication. However, some customers also noted difficulties with account registration and accessing policy documents online, with issues like verification codes not arriving or being unable to log in. A few other people also felt that the company did not provide the necessary insurance certificates for visa applications, leading to frustration.

What people talk about most

Price

Customers had positive experiences with price, finding it to be reasonable, competitive, and offering great... See more

User experience

Users describe positive interactions with the user experience, frequently highlighting the ease of use and... See more

Website

Customers consistently note positive experiences with the website, finding it easy to navigate and use for... See more

Service

Consumers find service to be positive, with many praising the brilliant overall service, quick responses, and... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting good coverage at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I went ahead with this as covered us for existing medical conditions at a competitive price. Apply was easy, much the same as all other travel insurances. Immediate digital policy documents. I d... See more

Rated 4 out of 5 stars

Easy to select cover at reasonable cost. Paperwork swiftly provided to be able to print. Only negative said to set up password to login & access site but was system just rejected my trying to conne... See more

Rated 5 out of 5 stars

Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more

Rated 5 out of 5 stars

No fuss, just facts and simplicity, easy to navigate, no clever sales or marketing ploys. Not overpriced either. Would definately use again if the format is the same. Would definately recommend.


Company details

  1. Travel Insurance Company

Written by the company

Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,095)

460 reviews in the last 12 months

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Rated 5 out of 5 stars

After a few policies I needed to make a claim and they paid out

I had a few policies with them for annual travel insurance becuase their pricing was competitive and the cover looked good. (I used price comparison sites for it.) After never needing to make a claim, I had to make a claim because we had to cancel a holiday. It seemed to go to Axa, who were pleasant and helpful on the phone. I took a good length of time to pull together all the documentation and they paid the claim without any quibbles. Based on this, I’d recommend them.

May 8, 2026
Unprompted review
Rated 3 out of 5 stars

Had trouble registering

Had trouble registering, but got there in the end, obviously first time with this company, but hopefully there won't be any problems, if something happens, but only time will tell, can't say much else 🤔

May 3, 2026

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