Select & Protect Reviews 

3,101
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 482 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and excellent value for money, often finding policies that are more affordable than alternatives while still providing comprehensive cover. Many people also praise the user-friendly website and the straightforward process for obtaining quotes and managing their insurance, noting the efficiency and ease of setting up policies and receiving documents promptly. However, some customers also noted difficulties with the online portal, specifically mentioning problems with registering accounts, logging in, or accessing their policy documents after purchase, which led to concerns about their cover.

What people talk about most

Price

Customers had positive experiences with price, finding it to be reasonable, competitive, and offering great... See more

User experience

Users describe positive interactions with the user experience, frequently highlighting the ease of use and... See more

Website

Customers consistently note positive experiences with the website, finding it easy to navigate and use for... See more

Service

Consumers find service to be positive, with many praising the brilliant overall service, quick responses, and... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting good coverage at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I went ahead with this as covered us for existing medical conditions at a competitive price. Apply was easy, much the same as all other travel insurances. Immediate digital policy documents. I d... See more

Rated 4 out of 5 stars

Easy to select cover at reasonable cost. Paperwork swiftly provided to be able to print. Only negative said to set up password to login & access site but was system just rejected my trying to conne... See more

Rated 5 out of 5 stars

Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more

Rated 5 out of 5 stars

No fuss, just facts and simplicity, easy to navigate, no clever sales or marketing ploys. Not overpriced either. Would definately use again if the format is the same. Would definately recommend.


Company details

  1. Travel Insurance Company

Written by the company

Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(3,101)

467 reviews in the last 12 months

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Rated 2 out of 5 stars

Unable to register to collect vital documents

Greetings.
Recieved a link to register in order to acquire the insurance documents. However, having "put in" all that was asked of me, still haven't been able to acquire the documents. It is now crucial that I gain access, as I will be travelling in less that 5 days. Worrying. Not sure I will be covered, even though I have a Policy No.
Yours. Eli

April 6, 2026
Rated 5 out of 5 stars

exactly what I wanted and needed

Really easy to get exactly what I wanted, which was only 4 days skiing insurance. Other company wanted to 'include' winter sports on the annual insurance. I only wanted 4 days worth! So Select & Protect did what I wanted.

March 23, 2026
Rated 1 out of 5 stars

Tried twice to complete purchase of…

Tried twice to complete purchase of policy only to receive error message please try again so had to purchase policy elsewhere. Next day received charge for both policies. I need those two transactions refunding adap please.

March 15, 2026
Rated 1 out of 5 stars

More like SELECT and REJECT..

More like SELECT and REJECT..
Even caught up in Qatar during the recent events , this company didn't give a damn, unsympathetic, no empathy just keen not to pay out, advisors just spoke like robots , all claims rejected after being stuck in Doha for a week and out of pocket , not interested in my health issues quadruple heart bypass and my purchase of urgent medication. Please use another company THEY JUST WANT YOUR MONEY , THEY ARE NOT CONCERNED ABOUT YOUR WELFARE. OTHER COMPANIES PAID OUT DUE TO EXTREME CIRCUMSTANCES

March 10, 2026
Unprompted review

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