SelectSpecs.com Reviews 81,376

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, including frames and lenses, often noting they are comparable to or better than those from high-street opticians. The pricing is frequently highlighted as exceptional, offering significant savings compared to other retailers. The ordering process is described as straightforward and easy, with many appreciating the wide selection of frames and lens options available. Delivery is generally quick and efficient, with customers often receiving their orders in a timely manner. However, some customers experienced issues with delivery speed, particularly when opting for express services that did not meet expectations. A few reviewers also reported problems with lens quality, such as thick lenses not fitting frames properly or causing distorted vision. There were also isolated instances of dissatisfaction with customer service when attempting to resolve order issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent prices and wide... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the great quality of products,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the exceptional value,... See more

Order

People report positive experiences with order processing. Many customers found the ordering process to be... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to order my new glasses with prismatic lenses. I went to my local optician who supplied me with my first pair which costs hundreds of pounds. Out of curiosity I came to select specs. The same pr... See more

Company replied

Rated 5 out of 5 stars

Excellent range of glasses at reasonable prices.even accounting for the price of varifocal lenses I paid less than the cost of frames alone on the high street. I chose tinted lenses for sunglasses an... See more

Company replied

Rated 4 out of 5 stars

An extensive selection at very good prices. If you can't find a pair on their site, then you must be extremely picky. As I only purchased frames, I thought the dispatch and delivery was uneccessaril... See more

Company replied

Rated 4 out of 5 stars

The process of ordering the glasses was very straightforward and the prices really good. the quality was fine for the price and they worked extremely well as my driving glasses. The only problem was d... See more

Company replied


Company details

  1. Glasses Store
  2. Fashion Accessories Store
  3. Sunglasses Store

About SelectSpecs.com

Written by the company

Caring for your Vision for over 19 years (since 2005).

We're proud to supply the World's Cheapest Glasses from £6 including Single Vision Basic lenses alongside a great collection of designer frames and sunglasses from Oakley, Ray-Ban, Prada, Police and many many more.

Prefer contact lenses? Don't worry, we also sell these! Lenses from B&L, Ciba, J&J and CooperVision are now available!

Free worldwide delivery for orders over £49 + FREE Returns & Exchanges. See website for full details.

100% Satisfaction Guaranteed

FREE 120-Day Money Back Guarantee

If you're not happy with your purchase for any reason we will happily refund you. See our website for more information.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

81K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

My glasses fall off my head when l rang…

My glasses fall off my head when l rang to advise this l was told l would have to travel to a shop in Kent to get them adjusted
So unhappy
I no longer drive and live along way from Kent
I may as well put the glasses in the bin and they cost me nearly £90
No a happy customer

April 26, 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Mark

Sorry to hear this, all frame sizes are accurately listed on our website so we're sorry to hear your glasses did not fit you correctly.

While we have advised you that your glasses can be adjusted at our store in Kent, in practice any opticians can do this for you, normally free of charge.

Please note that if you are not happy with your glasses you can return them for a full refund or exchange. Please contact our customer services team if you wish for us to process a return.

Regards
SelectSpecs

Rated 5 out of 5 stars

I have had quite a few pairs of…

I have had quite a few pairs of glasses now all great,never had any problems latest pair love them as I had light reactor lens put in really good for nice weather and quick to clear when gone dull

April 26, 2026
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Reply from SelectSpecs.com

Hi Poppy,

Thank you for taking the time to leave such a lovely review. It’s great to hear that you’ve had quite a few pairs from us and that they’ve all been problem-free, especially your latest pair.

I’m pleased the light reactor lenses are working so well for you too — they sound like a really handy choice for the weather, with the quick transition when it turns dull.

We really appreciate your continued trust in SelectSpecs and we’ll keep doing our best to provide glasses and lens options that work well for everyday use. If you ever need anything at all, just let us know.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Great quality and good price.

Great quality and good price.

April 26, 2026
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Reply from SelectSpecs.com

Hi CustomerD,

Thank you for taking the time to leave such a kind review. It’s great to hear you were happy with the quality and felt the price was good too.

We always aim to offer products that give real value, so it’s lovely to know that came through for you. If you ever need anything else, please feel free to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Just returned form holiday and found my…

Just returned form holiday and found my new glasses had arrived in the post, and having broken my glasses on holiday were perfect. Great price and fast delivery.

April 26, 2026
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Reply from SelectSpecs.com

Hi Michael,

Thanks for taking the time to leave such a lovely review. It’s great to hear your new glasses arrived just when you got back from holiday, especially after breaking your old pair while you were away.

I’m glad the price worked well for you and that the delivery was fast enough to get you sorted quickly. That’s exactly the kind of experience we aim to provide, with good value and a service you can rely on when you need it most.

If you ever need anything else, just let us know and we’ll be happy to help.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Good choice of glasses

Good choice of glasses. Easy to order. Great communication. Order delivered on time. No complaints. Will use you again

April 26, 2026
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Reply from SelectSpecs.com

Hi Sue,

Thank you for taking the time to leave such a lovely review. It’s great to hear that you found the glasses selection good, the ordering process easy, and that our communication kept everything clear for you.

I’m also pleased your order arrived on time and that everything went smoothly from start to finish. That kind of experience is exactly what we aim to provide, and it’s nice to know we delivered well for you.

We really appreciate your kind words and look forward to helping you again when you need us. If there’s ever anything you’d like a hand with, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Excellent service thank you

Excellent service thank you

April 23, 2026
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Reply from SelectSpecs.com

Hi Shaun,

Thank you for taking the time to leave such a kind review. It’s great to hear you were happy with the service you received.

We really appreciate your feedback, and we’ll keep working hard to provide the same level of reliable service and good products every time. If you ever need anything else, please feel free to get in touch.

Regards,
SelectSpecs

Rated 4 out of 5 stars

Specs came as expected

Specs came as expected. Only minor issue was the 2 weeks or so they took to arrive - this was clearly stated at outset though.

April 23, 2026
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Reply from SelectSpecs.com

Hi Alyson,

Thank you for taking the time to leave your review. I'm glad to hear your specs came as expected, and I appreciate your understanding regarding the delivery time being clearly stated from the start.

We always aim to be upfront about timings so customers know what to expect, and it's good to know the order still arrived as planned. If you ever need anything else or have any questions in future, please feel free to get in touch.

Regards,
SelectSpecs

Rated 1 out of 5 stars

Absolute joke what i received

Absolute joke what i received, glasses are terrible quality, cant see out of them and yet they had my prescription, cheap and tacky, buy shite buy twice! They have gone in the bin and they werent even the cheapest option!

April 24, 2026
Unprompted review
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Reply from SelectSpecs.com

Hi

Unfortunately we cannot identify you as a customer based on the information provided (no order number and name is too common to identify you), therefore we cannot verify this as a genuine experience.

Based on the information provided it's possible that the incorrect prescription was provided to us as your glasses would be made correctly based on these values. We would recommend contacting our customer services team so we can check for you.

Please provide an order number? If this review was not intended for our business we kindly request that this is removed. Thank you.

Regards
SelectSpecs

Rated 5 out of 5 stars

Great staff

Great staff, very helpful, prompt service and great prices.

April 15, 2026
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Reply from SelectSpecs.com

Hi Karen,

Thank you for leaving such a lovely review. It’s great to hear that our staff were helpful and that you were happy with the prompt service and the prices.

We really appreciate you taking the time to share your experience. We’ll keep working hard to make sure we continue offering good value and reliable service every time.

If you ever need anything else, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Easy to order and does the job.

Easy to order and does the job.

April 25, 2026
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Reply from SelectSpecs.com

Hi Mark,

Thanks for taking the time to leave this review. It’s great to hear that the ordering process was easy and that the product is doing the job for you.

We always aim to make things straightforward and reliable, so it’s good to know that came through for you. If you ever need anything else or have any questions, just let us know.

Regards,
SelectSpecs

Rated 5 out of 5 stars

So happy I ordered an extra pair of…

So happy I ordered an extra pair of glasses. They are lovely and cheaper than the opticians would order again. Took about a week but very worth it. They are good quality too

April 23, 2026
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Reply from SelectSpecs.com

Hi Julie,

Thank you for taking the time to leave such a lovely review. It's great to hear you’re so happy you ordered an extra pair, and that you found them to be good quality and much cheaper than the opticians.

We’re glad the delivery time worked out well for you too, and that the glasses were worth the wait. Knowing you’d order again means a lot to us.

If you ever need anything else, please just let us know.

Regards,
SelectSpecs

Rated 1 out of 5 stars

Too small across the head

Too small across the head , can see better without them

For reading glasses the poundland ones at £2.50. are better , they are a better fit and have decent hinges and I can see better with them and look a lot smarter.

April 11, 2026
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Reply from SelectSpecs.com

Eric

Sorry to hear this, all frame sizes are accurately listed on our website so we're sorry to hear your glasses did not fit you correctly.

With regards to the prescription, I can confirm we made your Reading glasses to the prescription details provided to us but we were not provided with a copy of your prescription from your optician. As this is also your first order with us we do not have a previous order to verify against.

At this stage, we suspect incorrect prescription details were provided (usually incorrect +/- values).

It's unfortunate that you have not contacted our customer services team with regards to this issue prior to writing your review as we believe it could be resolved quite quickly and easily. Please can you contact our customer services team via our website, with a copy of your prescription, and we will be able to resolve this for you.

With regards to the service, we can confirm that your order was completed and delivered in line with our expectations.

Regards
SelectSpecs

Rated 5 out of 5 stars

I’m cannot believe how good my new…

I’m cannot believe how good my new glasses are and half the price of normal high street.

April 25, 2026
Unprompted review
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Reply from SelectSpecs.com

Hi Gill,

Thank you for taking the time to leave such a lovely review. It’s great to hear that you’re so pleased with your new glasses and that you found them at half the price of the high street.

We’re really glad we could help you get great value without compromising on quality. If you ever need anything else, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

This is the fourth time I have bought…

This is the fourth time I have bought glasses from select specs. Price, service and ease of use are the main factors in my returning custom.

April 25, 2026
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Reply from SelectSpecs.com

Hi PT,

Thank you for coming back to us for the fourth time — that really means a lot. It’s great to hear that our price, service, and ease of use are the main reasons you keep choosing SelectSpecs.

We work hard to make the whole process straightforward and good value, so it’s lovely to know that’s coming across in your experience. We really appreciate your continued custom and will keep doing our best to make every order just as simple.

If you ever need anything at all, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Great

Great service, reasonable prices

April 25, 2026
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Reply from SelectSpecs.com

Hi Steve,

Thank you for taking the time to leave such a positive review. It’s great to hear you were happy with the service and found our prices reasonable.

We work hard to keep things straightforward and good value, so it’s lovely to know that came across in your experience. If you ever need anything else, we’ll be happy to help.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Great service

Great service, great product at a competitive price

April 25, 2026
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Reply from SelectSpecs.com

Hi John,

Thank you for your lovely review. It’s great to hear that you were happy with the service, the product, and the competitive price.

We always aim to make sure our customers get good value without compromising on quality, so your feedback means a lot to the team. If you ever need anything else, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Great glasses perfect fit

Easy ordering perfect glasses

April 25, 2026
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Reply from SelectSpecs.com

Hi Lin,

Thank you for your lovely review. It’s great to hear that the ordering process was easy and that you’re happy with your glasses.

We always aim to make things straightforward from start to finish, so it’s nice to know we helped make that happen for you. If you ever need anything else, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Amazing!

Wow, can’t believe how good my £15 prescription specs are! Very impressed. Great service and price is amazing.

April 25, 2026
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Reply from SelectSpecs.com

Hi H,

Thank you for taking the time to leave such a lovely review. It’s great to hear you’re so pleased with your £15 prescription specs and that both the service and price impressed you.

We always aim to make it easy to get great-value glasses without compromising on quality, so it’s especially nice to know we got that right for you. If you ever need anything else, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Great service

Great service, easy selection, fantastic price and speedy preparation and delivery 👍

April 25, 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Stanley,

Thank you for taking the time to leave such a kind review. It’s great to hear that you found the selection easy, the price fantastic, and that everything was prepared and delivered so quickly.

We work hard to keep the ordering process straightforward and to offer good value without compromising on service. Knowing that this made things smooth for you really means a lot.

If you ever need anything else, just let us know and we’ll be happy to help.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Quality and efficient service.

Cant fault SelectSpecs in any way, from start to finish the buying process was simple and straightforward from the AI scanning / interpretation of my prescription (backed up by manual entry), the wide choice of frames and lenses through to the delivery process and actual products. I got 2 pairs of good quality glasses for perhaps 75% of the cost of an equivalent single pair from my optician. A very satisfied customer.

April 25, 2026
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Reply from SelectSpecs.com

Hi Paul,

Thank you for taking the time to leave such a detailed review. It’s great to hear that the AI prescription scan, the frame and lens choice, and the delivery all worked smoothly for you.

We’re especially pleased that you’re happy with the quality of both pairs of glasses and the value you received compared with your optician. Helping customers get good eyewear at a better price is exactly what we aim for.

If you ever need anything else, please don’t hesitate to get in touch with us at customersupport@selectspecs.com.

Regards,
SelectSpecs

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