Selecttrucks Reviews 83

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service and the helpful, knowledgeable staff, making the buying process smooth and enjoyable. Many appreciate the honest and non-pushy approach, along with the high quality of the vehicles, which are often described as being in great condition and exactly as advertised. The overall service, including after-sales support and communication, is consistently praised for its efficiency and dedication to customer satisfaction. However, some people were dissatisfied with the service, reporting rude communication and issues with vehicles not being properly checked before sale.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and friendly... See more

Product

Users describe positive interactions with the product, often highlighting the excellent condition and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpful, honest, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great after-sales... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought my vehicle from Keith at Select trucks would definitely recommend. Nothing was to much trouble and they did what they said they would do for me. Great communication and customer service wh... See more

Rated 5 out of 5 stars

Recently bought a Jeep Wrangler Unlimited from Keith. Dealing with him has been a pleasure. He is fair, considerate, not pushy at all and has provided exemplary service before the sale and since. For... See more

Rated 5 out of 5 stars

Nothing but praise for Keith and the team from me! I bought a Mitsubishi L200 from Select Trucks, there was a wide range to choose from and we settled on a lovely automatic Barbarian which we call Bar... See more

Rated 5 out of 5 stars

We recently bought a 2005 Ford Ranger from Keith. It is in exceptional condition, as well as being good value. It is a real gem and we have been getting lots of envious glances! Keith is knowledgea... See more



Contact info

4.2

Great

TrustScore 4 out of 5

83 reviews

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Rated 1 out of 5 stars

Very unprofessional and disappointing

Very similar to the other review on this page. Photos of the jeep looked excellent, flew over from Northern Ireland to buy the truck to then find out that there were numerous things that he did not mention. Such as the bonnet latch not working (therefore you can’t open the bonnet), the fuel cap lock was also broken (which he only discovered when I was there.) He also banged the door of the vehicle I was purchasing off the vehicle beside it numerous times whilst I was there. He clearly doesn’t do a detailed check of the vehicles he is selling, nor does he care what condition the buyer receives them in. I have now been waiting a month for parts that were broken on the vehicle which he promised he would send. Very disappointed with the service I received.

Update: Still no sign of the items he promised he would sen. Definitely the worst experience I’ve had with any “car dealership”

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

Total waste of time

Total waste of time. Photos looked good on the advert and nothing was mentioned about any rust, dents scratches, marks, or anything, when I went to view the truck it had scratches, dents and the painted had faded all over the truck. his address was not on his website as it’s his house address not on a forecourt like other businesses. Check out his Facebook seller rating. According to him he sells hundreds of vehicles every year, but doesn’t allow people to write a review about their experience on his website hence why this is the first on line review.

May 11, 2023
Unprompted review

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