SelfDrive Mobility Reviews 839

The service Syed, was absolutely THE BEST. He immediately was friendly and helpful and under 30 seconds my booking was secured and processed. Absolutely fantastic 🤩

Mr Sayed has a humble, cooperative and problem solving temperament

Thank you Syad for your Great customer service

Agent was responsive and provided the information that I was needing. He also took time to follow-up with futire questions and information

I had an excellent experience and received commendable customer service.

Sayed is a really good professional who does ensure service gets delivered properly.

It was a pleasure doing business .. I recieved a prompt response , very reliable mashaAllah, and dealing with SAYED was a great experience.

As always, his service is spectacular. He is clear, useful and calm.

Sayed was the customer representative that assisted me with the booking. It was an absolute pleasure dealing with Sayed. He was incredibly helpful and a fantastic customer / front facing representative for the Self Drive mobility company. I will definitely recommend Self Drive to my work colleagues and friends in Bahrain.

The conversation is clear and perfect
Overall supportive behavior 👍

I rented a car for 22 days. After return, I was automatically charged AED 6,983.55 for alleged excess mileage.

The company claimed 9,602 km total mileage, equal to about 436 km/day.

I requested:
- pickup odometer proof
- return odometer proof
- full mileage calculation
- trip data

I did not receive satisfactory evidence for such a large charge.

Future customers should carefully review mileage limits, deposits, and automatic charge clauses.

Great .. not my 1st time to deal with them .. and i enjoy it
Huge thanks for mr Sayed ..

Very supportive and excellent service. Sayed has been very professional and ready to help. Thank you

Great customer service, Sayed is proactive

Easy, quick, sensible approach to rent a car. Sayed presented all of the information transparently with all of the terms and a discount was provided. The deposit rate was 1.5 times higher than the going rate in the market. I hope that the refund will be made on time

NEVER rent a car from SelfDrive.ae – SCAMMERS!

I was a loyal client of this company for 2 years while renting a car in Dubai — everything was fine as long as I was paying them.

In November 2025, I cancelled my contract.
For the past 5 months, I have been trying to get my AED 2,000 deposit back.

At the beginning, they attempted to charge me AED 1,800 for a minor accident, despite the fact that I had full comprehensive insurance, which should have covered all repairs.
I had to open a case with Dubai Consumer Rights, and only after that did they cancel the charges.

I have called them dozens of times — they drop calls, transfer me to the wrong departments, or promise to call back the next day and never do. It feels like they are doing everything possible to avoid refunding me.

The worst part is that they don’t even have a physical office, so you have very limited options to recover your money.

Not to mention unjustified charges for unknown reasons, including AED 500 for a car wash.

Avoid this company.