Selfishbeautyonline Reviews 145

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Easy website to navigate,I found what I was looking for very quickly, I have used this online store previously and will do so again in the future,shipping was very efficient.Thank you Selfish beauty.

Rated 5 out of 5 stars

Arlene goes above & beyond in terms of customer service! She's honest about the products and not afraid to say if they won't suit and will suggest alternatives. She has an amazing selection of brands... See more

Rated 5 out of 5 stars

What a fantastic service from Arlene at Selfish Beauty, ordered products last night on her website after 9pm and were delivered this afternoon 🤩. Great variety of products and some great brands to ch... See more

Rated 1 out of 5 stars

I wanted to return the items but they kept lying about their returns policy and said they don’t accept returns at all despite my items being unopened and sealed. When I showed them their own website g... See more

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3.9

Great

TrustScore 4 out of 5

145 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid this company

Avoid this company. Have opened a fraud case as I ordered 400ml Ultrasun but received 150ml. No replies to email or PayPal investigation. No refund. Nothing. I wouldn’t buy from here again and I wouldn’t recommend them. 1 star is too much

March 16, 2025
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Reply from Selfishbeautyonline

Hi Anna sorry to hear you were disappointed with your order but unfortunately you have not sent any complaints to my email as I would have seen them. Unfortunately for you there was no description of size for this item and you presumed it was 400ml you coupe of reached out before buying to make sure

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Rated 5 out of 5 stars

We made a purchase and I made the wrong…

We made a purchase and I made the wrong purchase, so I called selfish beauty to explain what happened, they were on it straight away and they corrected the mistake that I made, brilliant customer service, will definitely recommend selfishandbeauty

December 11, 2024
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Rated 4 out of 5 stars

Issue quickly resolved

I received the wrong eyeshadow palette but when I emailed them they sent me a replacement and let me keep the other one as well. So even though it's not suitable for me I can gift it to a friend.

September 30, 2023
Rated 1 out of 5 stars

Once they have your money…

I wanted to return the items but they kept lying about their returns policy and said they don’t accept returns at all despite my items being unopened and sealed. When I showed them their own website guidance of 30 days, they agreed to accept the return but then claimed that the 30 day period had expired, which is although true but it only expired because of their lies and when I initially message them to enquire about the return I was within the 30 day window. Very unprofessional and deceitful company. A must avoid.

June 1, 2023
Unprompted review
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