out of nowhere Seller Investigators have included a platform fee, no email notification that they were changing their policy and adding a platform charge, no warning of an upcoming expected charge.... See more
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It's been a month and a half and no progress on our product restriction issues after promising during the sales process that this is one of their specialties. The communication from their team has bee... See more
Company replied
Seller Investigators has helped me recover thousands of dollars in lost inventory at Amazon warehouses as well as incorrect FBA fees. Their staff is friendly, helpful and their hard work saves me lots... See more
Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work sti... See more
Company details
Written by the company
Seller Investigators is an audit and recovery service helping over 1,000 FBA Sellers recover more than $1 Million per month in Amazon reimbursements for lost & damaged inventory and shortages. Don’t waste your time and resources on the complexities of Amazon admin. Let our API and team of experts do the work for you while you get on with growing your sales. We’ll find any discrepancies and manage the entire reimbursement process while you sit back and watch the money hit your bank account. Let’s start the ball rolling with a free audit and see how much money you’re owed.
Contact info
United States
- sellerinvestigators.com
2.6
Poor
121 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Found money
Seller Investigators found a number of inventory discrepancies at Amazon that I had no idea were problems. I recovered $1,500 and was happy to pay their well deserved commission.
December 15, 2022
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It Works!!
I've heard about these services before but never used them myself. We've been doing a pretty good job getting reimbursements ourselves. But in the first month of service, we've already gotten back $30k and we have another $30k pending!
December 29, 2022
Making a difference
A very thorough services that delves deeper than other reimbursements services
December 29, 2022
Great communication and made it so…
Great communication and made it so simple to get money owed to me! Easy to set up quickly and continue to use!
December 28, 2022
Off to a great start with Seller…
Off to a great start with Seller Investigators. They immediately got us significant refunds for products we didn't even know were lost or damaged! We now have more confidence sending products into FBA, knowing there is someone fighting our corner for products Amazon claim to have not received.
December 8, 2022
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Truly the set it and forget it of…
Truly the set it and forget it of missing inventory on Amazon. Worth every penny.
December 5, 2022
They stay on top of things when you…
They stay on top of things when you cant.
Like having a few extra employees
November 21, 2022
Too expensive / Misleading
Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work still needs to be done the sellers, which is 95% of the work.
October 31, 2022
Great company to deal with
Great company to deal with. Recovered a lot of money from Amazon
October 28, 2022
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I like this company
I like the service offered by this company very much. They have helped me in recovering payments that exceeded my expectations. Also customer service is excellent.
October 15, 2022
I have really appreciated having Seller…
I have really appreciated having Seller Investigators onboard. They have been able to find items missing from Amazon and I have been refunded.
October 5, 2022
Excellent communication and smooth process
Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.
August 15, 2022
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It is the tools that make you money.
August 14, 2022
great so far.
May 4, 2022
I have better things to do than audit…
I have better things to do than audit Amazon. I let Seller Investigators do it.
April 5, 2022
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Super easy
Simple process. All steps were easy to follow, and the results were better than expected.
April 2, 2022
This program looks different from…
This program looks different from others because so far it works very well, Great job.
February 22, 2022
Unprompted review
Been using it a lot for work
Been using it a lot for work - great stuff!
February 5, 2022
Unprompted review
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