Always a little dubious about using new companies online, but no need in this instance. What they quoted is what they paid. Great communication and customer service. If you have an old phone you n... See more
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Review summary
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Company details
Written by the company
We encourage the recycling of unwanted devices by offering a cash incentive for the recycling of unwanted electronic waste. Our mission is to prevent recyclable waste ending up in landfill, whilst also presenting the possibility of those less fortunate a chance to own electronics that they would usually be unable to afford. We offer cash price for unwanted mobile phones. We pay very competitive for used mobile phone. We also buy broken devices. Mobile Phone Recycling.
Contact info
Unit 2, UB2 4AY, Southall, United Kingdom
- 03301331312
- contact@sellmyphone.org
- sellmyphone.org
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Accurate Valuation
I’ve been stung by so many of these phone recyclers, but I’ve no fault on this occasion.
Really great service where you can choose to have a courier pick up your device for you.
Really quick turnaround where they didn’t try to knock off any of the valuation and sent payment to my account within 24 hours.
Refreshing to see one of these companies actually doing as they say they will!
That was the easiest and fastest way to…
That was the easiest and fastest way to recycle my mobile, from compare and recycle, selecting the use DPD option, they came they packed it and sent it off. All tracked.
Once received it was reviewed within hours and the payment was in my bank less than 12 hours from the review finishing. Their website and texts were provided with updates at different stages once received!
No issues at all.
Good communication throughout
Good communication throughout. Very fair price. Good experience.
I have used this company for the past 2…
I have used this company for the past 2 years and it’s been a great experience.
They are competitive, speedy and efficient process and most of all great communication all the way.
I would highly recommend to sell the items with ease and peace of mind.
Would highly recommend
Really easy to book my phone in, dpd came to collect it, I didn’t even have to package it as they bought that with them. I was paid on the same day the phone was received. Excellent service
Good experience
Good experience. Phone assessed on day of receiving parcel, they then quickly told me everything was good and that payment would be within the next 24 hours. Funds received next day.
Fast and accurate.
This was the fastest sale experience I had. Quote on Sunday, sending pack received Tuesday morning, sent on Tuesday afternoon, delivered to Sellmyphone on Wednesday morning and payment confirmed on Wednesday evening in line with the original quote.
Fast payment and peace of mind.
The whole process of selling my device was quick and simple. I really appreciated the option of having my device collected for free by DPD, which saved me the bother of going to the post office and gave me peace of mind.
They lied about scratches on screen
Really not happy with them revaluing my phone this week, claiming "few noticeable scratches on screen". If you could see how careful I am with my phones, you'd understand why I'm more than annoyed they knocked me down from a quoted £480 to £430.
It's never been dropped or banged. Never placed face down despite being in a case. It's never placed in a pocket with anything else and the only thing to ever touch the screen have been my fingers. It was thoroughly checked and cleaned before sending in the original box that even included the paper cover. Regret leaving them a brand new unused usb-c cable in the box as well.
But I had no choice to accept their new offer, because I didn't trust them to send back my phone in the same condition I sent it in. So I would be even further out of pocket trying to sell elsewhere.
I will never consider sending anything to them ever again, no matter how much better their quotes are compared to others.
I'm sure the company will reply to this with some copy and paste excuse as to why they revalued my phone. Perhaps a careless member of staff caused damage and opted to lie about it, who knows?
All I know is that I sent in as good a condition used phone as you can get (11 month old Pixel 9 Pro XL 512gb) and was insulted with a false claim of scratches on the screen.
EDIT:
I'm adding this after the company have replied. They DID NOT provide me with any images of my phone showing any scratches. In fact, they ignored my email requesting to see pictures of them. Any pictures showing scratches would be irrelevant anyway, as there 100% weren't any when I sent them my phone.
I can only assume these companies have some kind of quota to meet and I was unfortunate enough to be caught out this time.

Reply from sellmyphone.org
Fantastic experience.
Simple, easy, quick and efficient. Would use again and recommend to anyone.
Quick and easy money was in my account…
Quick and easy money was in my account same day my watch was processed ,k would recommend
I was looking to sell my phone for…
I was looking to sell my phone for little time, I checked everywhere, but this website has given me the best price with the best service with immediate response. I would highly recommend this to everyone who wants to sell the phone, with the best price around and quick service.
I wonder how many people they scam by…
I wonder how many people they scam by reducing the value when they "assess", leaving you no recourse but to accept the lower price.

Reply from sellmyphone.org
Selling simple and easy
I’ve not used this company before for selling refurbished Apple products but read the reviews and sent my Apple Watch Ultra to them. I choose to send by special delivery. Sent on Friday, was received by sell my phone on Saturday and by the afternoon I had an email to tell me the payment I had been quoted had been issued. I can’t fault the service so quick and easy and no hassle whatsoever over the price I was quoted. Really pleased and will be using them again
Great communication through out,quick…
Great communication through out,quick payment for the phone I sent.Would use again
Fantastic
Fantastic, so easy. They sent a postage label all I had to do was wrap and post. They kept me updated all the way. When it was recieved, what they did next, condition, payment. I would recommend easy peasy. Thank you
Fast from pack order to psy took 5…
Fast from pack order to psy took 5 days. Stated price paid.
Price paid as promised
Price paid as promised
I've seen a few reviews from people claiming they didn't get their promised price, but maybe that was because their phones weren't as described? On my part, everything worked perfectly. I got a text message telling me my phone had been received, the next day I got the exact payment I'd originally been quoted. Highly recommended.
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