This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and myself had a wonderful experience working with "Sell My Timeshare Now". What they told us from the get go was spot on. We bought a timeshare at a great price and the closing process w... See more
Company replied
Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more
Company replied
SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY larg... See more
Company replied
Company details
Written by the company
Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
Contact info
One Harbour Place, Suite 11, 03801, Portsmouth, United States
- 1-877-815-4227
- customercare@sellmytimesharenow.com
- sellmytimesharenow.com
4.1
Great
416 reviews
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great timeshare and was able to book a…
Great timeshare and was able to book a week right away!
September 3, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Keisha, we are thrilled to hear that you are looking forward to utilizing your new ownership this year! It was a pleasure to assist you, and we look forward to helping you again in the future. Thank you for choosing SellMyTimeshareNow and congratulations on your Wyndham Vacation Resorts timeshare purchase!
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I highly recommend Sell My Timeshare…
I highly recommend Sell My Timeshare NOW to anyone considering selling their timeshare. SMTN handled everything from finding a buyer, negotiating the sale price, handling the right of first refusal with Marriott, to the closing itself, in an expedient and professional manner, with very little effort on my part. They found a buyer for my deeded gulf-front 2/2 unit at Marriott’s Crystal Shores at an appropriate sales price, with a net payout to me of approximately half of my purchase price. Note that time shares are not investments which are expected to appreciate, but rather, resales typically garner no more than 50% of the purchase price for “in demand” properties, and much less for other properties. Sales of deeded weeks appear to be more favorable than points sales. The net amount I would recoup from the sale was presented to me, which was inclusive of ALL closing costs. Communications and directives were timely and simple to understand, and most paperwork was submitted via email, with the exception of the Deed, which was required to be overnighted. The friendly and knowledgeable staff assisted me by phone with respect to various questions I had. Calls were answered immediately; no wait time. The process was much quicker and easier than I anticipated, and SMTN provided prompt payment of the proceeds. I am an attorney and am aware of the glitches and difficulties inherent is property sales and closings, and SMTN handled everything perfectly. They truly exceeded my expectations.
Marcia T. Kaiser, Esq.
July 15, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for sharing your thoughtful and detailed experience, Marcia! We’re thrilled to hear that our team at Sell MyTimeshareNow was able to make the entire process smooth, professional, and stress-free for you. Your insight into the timeshare resale market is spot on, and we truly appreciate your perspective as both a seller and an attorney. It means a lot that you trusted us with your Marriott Crystal Shores sale, and we’re especially glad that our communication, support, and attention to detail exceeded your expectations. We’ll be sure to share your kind words with our team—they’ll be thrilled to know their efforts made such a positive difference.
Thank you for choosing SellMyTimeshareNow and congratulations on your Marriott's Crystal Shores timeshare sale!
This company is the biggest scam!!!!!
This company is the biggest scam in trying to sell your Timeshare!!There salesmen are very educated and are great at telling you what you want to hear. They promise they can sell your timeshare for way above what you owe!!!! This company has done 0 for me and I kick myself every day for falling for their scam. I used my savings to pay for there services thinking that I would get that back when my timeshare sold. I never heard from them again unless I contacted them. I am Contacting the Attorney general, so no more innocent people can be scammed out of there savings. I will contact SMTN first and see if there willing to refund my money !
September 16, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Jean, we are sorry to hear that your experience with our services has not met your expectations.
We are a global marketing company that provides an advertising platform designed to connect as many interested buyers as possible with our owners’ timeshares. While our sales representatives explain the process, they cannot promise or guarantee that a timeshare will sell at a specific price or within a certain timeframe. Many factors can influence the sale of a timeshare. What we can guarantee is that we will continue advertising your ownership and offering support until you accept an offer and successfully complete the sale.
Since you listed with us not long ago, we have been in contact with you several times, answering your questions and providing support consistent with our guarantees. Customer care is a top priority for us, and we will continue working with you until your timeshare is sold.
Our customer care team has already received your concern and is currently reviewing your file, as well as your call with your representative, to determine if this may be a training opportunity. We are committed to reaching a resolution with you. While we welcome the opportunity to address our clients’ concerns publicly on Trustpilot, we always encourage clients to first reach out to our customer care department at 1-877-815-4227 for immediate assistance.
Good service and support throughout the…
Good service and support throughout the process. Prompt responses to inquiries during and after sales service.
September 9, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to share your experience, Roger! We’re glad to hear the offer and negotiation process was smooth and that you felt supported with regular updates and timely communication throughout. We truly appreciate your patience during the process, and it’s wonderful to know that Pam’s follow-up and assistance made things even easier. We’ll be sure to share your kind words with her.
Congratulations on your Embarc timeshare purchase and thank you for choosing SellMyTimeshareNow.
I highly recommend working with SMTN
I highly recommend working with SMTN, they made my purchasing process seamless and easy. I worked with Karen and Daniela and both of them were very professional and helped even when there was a misunderstanding with the resort.
June 1, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for sharing your experience, Pedro! We’re thrilled to hear that Karen and Daniela made the process professional and seamless for you. Your recommendation means the world to us, and we’re grateful you chose SellMyTimeshareNow - congratulations on your Sheraton Vistana Resort purchase!
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I had a great experience
I had a great experience. Everything went in a timely manner when I called to check on the status. I got a quick response. Everyone was very helpful.
September 1, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your feedback, Parshelle! We’re so glad to hear that our team was helpful and responsive, and that the process moved along smoothly for you. We truly appreciate you sharing your experience with us. Congratulations on your Marriott's Newport Coast Villas timeshare purchase and thank you for choosing SellMyTimeshareNow!
Communication was excellent
Communication was excellent. The process requires patience due to the property owner, but I always knew what was happening. My emails on status were promptly replied which made the process go by quickly. The sales agent upfront gave me all the details on cost which were spot on.
September 2, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Paul! We're so glad our team’s communication helped make the steps clearer and easier to navigate. We truly appreciate your trust and patience, and we’re always here if you need anything in the future. Congratulations on your Oyster Bay Beach Resort purchase and thank you for choosing SellMyTimeshareNow!
This was the first time we purchased a…
This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing was fairly accurate and the costs were fair. I would feel comfortable recommending them to others.
June 15, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for trusting us with your very first purchase, Lisa! We’re glad to hear the process went smoothly and that our communication helped make things easier along the way. It means a lot that you’d feel comfortable recommending us, and we truly appreciate your kind words. Wishing you many happy memories ahead in your new property! Congratulations on your Manhattan Club Penthouse suites purchase and thank you for choosing SellMyTimeshareNow!
Have worked with Jason Schenerlein
Have worked with Jason Schenerlein. Due to Hilton Grand Vacations buying Bluegreen I found myself long some Wyndham properties (they have interim program to recognize your other time share for their overall qualification level, but that is 5 years do called (Jason has been very knowledgeable and follows up on all). We have been going through their options (which includes my possibly listing some top top weeks in Palm Beach , FL as part of an overall listing package. I do get the feeling that SMTN knows pretty well whether the weeks one controls are popular (they made clear that problem assets are not even accepted). Still reviewing options (and Jason both very patient and thorough in his response). I will follow up on what exactly occurs if I decide to list but wanted (regardless) to let the C-Suite know they have a professional gem. It fits with the review that the team is competent. I do believe one needs to be demanding and clear in ones requests but can pass on that I have found no reasonable request to not be considered. SMTN can not create a market but I believe there are people working and that reasonable offers will be seen. I know that one can then choose from an ala carte set of assistance needed for closing. Top notch.
August 25, 2025
Unprompted review
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Look at going market prices for realistic expectations.
We sold our Timeshare for a fraction of what we thought we would get based on our initial conversations with SMTN.
August 1, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for sharing your experience, Jon. We understand how disappointing it can feel when the final sale amount doesn’t align with your initial expectations. Timeshare resale values are subject to market demand, which can fluctuate over time, and there is never a guaranteed amount that an owner will receive. While we provide guidance based on current market activity, the final selling price is ultimately determined by what a buyer is willing to pay. We appreciate your feedback and are glad we were able to assist you in successfully completing your sale.
Timeshare in Weston Florida…
I put my Timeshare in Weston Florida Prior to 2015, only one request in 12/1/2023, otherwise not a peep.
I needed cash ,I'm low Income, instead I lost money.
I got a response:
Reply from SellMyTimeshareNOW
4 days ago
Armand, thank you for taking the time to leave your feedback. We would like to speak with you but are unable to locate a file matching your name.
Please contact us at 1-877-815-4227 for immediate assistance. We look forward to hearing from you.
While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care department at 1-877-815-4227 for immediate assistance.
Well I called them , couldn't find my property, after of couple of minutes and a lot of information they find it, they didn't had no idea why I called, I said I was returning there call, still no idea, she said I will advise management they will call you, still waiting. Also 2 days ago sent an email with copy of there response, no reply. As far that I'm concern no Star
October 28, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Armand, thank you for taking the time to leave your feedback. We would like to speak with you but are unable to locate a file matching your name.
Please contact us at 1-877-815-4227 for immediate assistance. We look forward to hearing from you.
While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care department at 1-877-815-4227 for immediate assistance.
Kenny Restrepo
The company representative, Kenny Restrepo, has given customers reasons to share the concern of lack of integrity and bad faith business. He informed me that if I purchased SMTN’s platinum package, the company will simply pay for all maintenance fees until the property is sold. Later finding out there’s an entire separate process that refunds maintenance fees but the trick is they rent out your usage to pay you.
He also said the company will update advertisements and give suggestions for appropriate selling data points.
I have bought into this service for two years and have not been contacted at all with anything in regards to selling. My price point is 300% below the “how much it’s worth” price and have not received a single offer.
I am convinced SMTN is a scam businesses or simply a bad one. If I am wrong and there is great real experiences with selling timeshares through them, please let me know because they are not making any headway or contact for my two great places, Harborside Atlantis and Myrtle Beach. Those two places should fly!
February 21, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Tameka, We are sorry to hear that our services have not met your satisfaction. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is online and global, and we invest heavily in advertising across various channels to drive interested buyers and renters to SellMyTimeshareNow.com, giving the owners we work with the best opportunity to receive an offer and sell their timeshare.
Unfortunately, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. However, we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare.
Our goal is always to provide clear communication, transparency, and support to our clients, and we regret that this has not been your experience so far. Our customer care team is currently reviewing the interaction that you had with your agent, and we will be reaching out to you to go over your file. For immediate assistance, we welcome you to call our customer care departent at 1-877-815-4227.
The company SMTSN is a rip off they…
The company SMTSN is a rip off they charge up front an then do nothing other than place the TS on their web site. They had mine for 2 years and despite reducing their suggested selling price by 50% i had no enquiries and then my account was just cancelled
August 28, 2025
Unprompted review
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Re the maintenance fee protection plan
Re the maintenance fee protection plan. Absolutely no complaints. First time I’ve used it and every one made sure I understood the rules and explained the process and steps in detail so I got it right.
August 16, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for sharing your experience with our Maintenance Fee Protection Plan, LuAnn! We’re so glad to hear that your first time using it went smoothly and that our team was able to guide you through the process step by step. Making sure our members feel supported and confident is always our goal. We appreciate your kind words and look forward to assisting you again whenever you need us! We will continue to support you until your timeshare has been sold. Please, never hesitate to reach out to us at any time 1-877-815-4227.
Sell My Timeshare Now is Awesome!!
My wife and I recently purchased two (1-week) time shares via Sell My Timeshare Now (SMTN). The cost and fees were broken down and explained up front. We paid exactly what they provided us, nothing more! The transaction was very smooth/flawless! When we're ready for another one, we'll be using SMTN!!
July 1, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for sharing your experience. Greg! We’re thrilled to hear that the process of purchasing your two timeshares through our company (SMTN) was smooth and transparent from start to finish. It’s wonderful to know everything was clearly explained and that the transaction went flawlessly. We truly appreciate your trust and look forward to helping you again when you’re ready for your next purchase! Congratulations on your new ownership at Pono Kai Resort - thank you for choosing SellMyTimeshareNow!
SMTN is SCAM
SMTN is SCAM ...no leads or offers for a year on 40,000 point BludGreen timeshare that allows you to reserve weeks at 40 different nice resorts in NA. TERRIBLE ... well FAKE ... customer service who do NOTHING!
August 21, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Jason, we are sorry to learn that our service did not meet your expectations. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers and travelers. We guarantee to advertise your ownership on our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. We are unable to identify your account to research your individual situation as the name used does not match any of our customer accounts. We would like to speak with you - Please call us at your earliest convenience at 1-877-815-4227.
Very easy to deal with
Very easy to deal with, very responsive to my questions whenever I had any. Highly recommend.
April 1, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to leave your review, Joseph! We’re glad we could answer all your questions and help you find a timeshare that’s an even better fit for you and your family. It was a pleasure assisting you, and we’re excited for the great memories you’ll be able to make. If you ever need anything in the future, we’re always here to help! Congratulations on your Marriott's Aruba Surf Club timeshare purchase and thank you for choosing SellMyTimeshareNow!
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Sell my time share, good and professional service
Sell my time share provided an efficient professional service for me.
There team was friendly and kept my informed updated throughout the process
June 10, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Tony! We’re delighted to hear that you found our service efficient and professional. Our team takes pride in keeping clients informed every step of the way, and it’s great to know you felt supported throughout the process. Thank you for your trust and for choosing SellMyTimeshareNow - congratulations on selling your Woodrun Lodge timeshare.
Sell My Timeshare Now (SMTN) is a well organised SCAM!
I bought prime timeshare with Hilton Grand Vacations in Las Vegas for which I foolishly paid $26,500 in 2012. When I left the USA, I tried to sell the timeshare through HGV, which was a spectacular failure because they are not interested in taking back timeshare, even at a big discount. Great facilities, but don't get hooked by buying timeshare with them!
So I contacted SMTN in 2023 as they seemed to have a good track record. I paid them nearly $2,000 with the promise that the timeshare would sell for around $15,000 and they would contribute $599 to the closing costs. This was clearly a scam. After over 3 years on their website and reducing the price to $1,999, I received NO OFFERS for the timeshare. The only thing SMTN did was to put me in touch with lawyers who would "take the timeshare off my hands for $5,000"!
I have donated my timeshare (at a cost of over $1,000), instructed SMTN to delete all my information from their system, and put this down to a bad experience.
Caveat emptor (buyer beware)! Timeshare is an outdated concept and rogues like SMTN are capitalising on its downfall.
August 13, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Mark, we are very sorry to hear that your expectations were not met with regard to our services. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is online and global, and we invest heavily in advertising across various channels to drive interested buyers and renters to SellMyTimeshareNow.com, giving the owners we work with the best opportunity to receive an offer and sell their timeshare.
Unfortunately, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. However, we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare.
Customer Service is very important to us and addressing our clients' questions/concerns is our top priority. On 8/13/26, we spoke with you and removed your advertisement as requested.
While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care department at 1-877-815-4227 for immediate assistance.
Sell My Timeshare Maintenance Fee Protection Package
Sell My Timeshare Now offered us their maintenance fee protection package. This works by allowing another party to stay at the timeshare we are trying to sell giving them a chance to try it out. But the big perk for the seller is that we get reimbursed the amount we would normally pay for our maintenance fee. So it fair for both the potential purchaser and the seller.
This is a great plan for us because it pays us the amount we would normally have to pay for our maintenance fee. This is a very good idea Sell My Timeshare Now has come up with!
June 4, 2025
Reply from SellMyTimeshareNOW
Thank you for sharing your experience with our Maintenance Fee Protection program, Shirley! We’re so glad to hear it’s been a great fit for you. Our goal is to create win–win solutions — giving potential buyers the opportunity to experience a timeshare while helping sellers like you offset your maintenance costs. We truly appreciate your feedback and are happy to know this program has brought you real value.
Thank you for choosing SellMyTimeshareNow and we look forward to continuing to work with you until your timeshare has been sold!
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