Sellpy Reviews 1,909

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the fast and reliable delivery service, noting that items arrive on time and are well-packaged. Many people appreciate the fair pricing for the quality received, often finding products in good condition or even brand new at reduced costs. The website is generally considered easy to navigate, offering a wide and varied selection of clothes with honest descriptions. However, some customers were not happy with the product descriptions, mentioning that measurements were sometimes inaccurate or that flaws were not clearly visible in the pictures. A few other people also felt that the quality control could be improved, as some items arrived with unexpected damage or were not as described. There were also occasional issues with delivery companies in specific regions, and some found the delivery and return costs to be too high.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and descriptions. While many reviewers... See more

Quality

Consumers find quality to be ambiguous, with some reporting items in perfect condition, well-packed, and as... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate finding good deals and reasonable... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the swift and fast... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praised the site for its good photos,... See more

Based on these reviews

Rated 4 out of 5 stars

The selection is good. Most of the clothes are in good condition. The measurements have sometimes not matched. It would be good if, in addition to the size, the waist measurement was indicated on the... See more

Company replied

Rated 4 out of 5 stars

I like the experience, but there were a few errors, for example I had a pair of slippers that were indicated to be size 29 or 30. They were sise 28. And another pair of slippers who were put in men... See more

Rated 4 out of 5 stars

Everything was except the delivery company in Slovakia which absolutely didn't react for my requests. I ordered the picking up the returned box for Thursday and nobody came to pick it up and I have to... See more

Rated 4 out of 5 stars

The website is simple to navigate, The range of clothes is wide and varied, the price for the most part is ok. The description re the condition of the clothes is very honest. The only thing I can't... See more


Company details

  1. Second Hand Store
  2. Clothing Store
  3. Online Marketplace
  4. Used Clothing Store

Written by the company

Om een betere toekomst te kunnen garanderen, moeten er dingen veranderen. Ons gedrag en onze prioriteiten moeten veranderen om de impact op onze planeet te verminderen. Dit is geen gemakkelijke missie, maar wij gaan de uitdaging aan. Sellpy is ontstaan uit het idee om het voor iedereen makkelijk te maken om circulair te leven. De eenvoudigste manier om de uitstoot te verminderen, is door spullen een langer leven te geven. Daarom is ons doel om tweedehands shoppen zo makkelijk mogelijk en voor iedereen toegankelijk te maken.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 4 out of 5 stars

sellpy

There is always some interesting piece to find. the delivery costs could be lower

February 9, 2026
Sellpy logo

Reply from Sellpy

Hello

We are so happy to hear that you always find interesting pieces in our shop.

We also hear you regarding the delivery costs. These fees help us manage the logistics of shipping pre-owned items across borders, but we truly appreciate your feedback as we are always looking for ways to improve the shopping experience.

Best regards,
The Sellpy Team 💙

Rated 4 out of 5 stars

Great

Products were as described and showed on pictures, fast delicery. However, payment was not possible in the app and had to be done on a laptop but overall the process of purchase was easy.

February 13, 2026
Sellpy logo

Reply from Sellpy

Hello!

We are sorry to hear that you experienced issues with the payment process in our app. Our goal is to make shopping pre-owned as smooth as possible, and we will definitely share your experience with our technical team so we can look into improving the app's payment flow.

We are glad that you managed to complete your purchase via laptop and found the overall process easy!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Very happy 😊

Very happy 😊

February 12, 2026
Sellpy logo

Reply from Sellpy

Hello!
We are so glad that you are happy with your experience.
Thank you for choosing to shop pre-owned with us!

Best regards,
The Sellpy Team 💙

Rated 3 out of 5 stars

Again wrong sizes

Again wrong sizes.
Shoes sized as 41 are good for size 39 in reality.
Swimmsuit sized 48 is good for size 42….

February 6, 2026
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Reply from Sellpy

Hello,

We are very sorry to hear that the items you received did not fit as expected. We understand how frustrating it is when the size on the label or the description does not match the actual fit.

Since we sell pre-owned items from many different brands and eras, sizes can vary significantly between manufacturers. This is why we always strive to provide specific measurements in the product description to help you find the right fit.

If we have advertised the wrong size in the listing, you are more than welcome to register a complaint through your Sellpy profile. Otherwise, you always have the option to register a regular return within 30 days of receiving your order.

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Great products and in very good condition

Good prices and great description of the products - all the flaws are listed so when you get your pieces, they are usually in better condition than stated (this has been my experience after buying 4 coats). I find this a very trustworthy place to shop 2nd hand. Fast shipping.

February 12, 2026
Rated 5 out of 5 stars

Excellent SH store

All the items were in good and very good condition. Very well packed, items you cannot easily find in european market.

February 11, 2026
Sellpy logo

Reply from Sellpy

Hello,

That is so fantastic to hear!

We are thrilled that you are happy with the condition of your items and that our packaging met your expectations. It’s especially exciting to hear that you found unique pieces that are hard to come by elsewhere in Europe.

Thank you for choosing to shop pre-owned and for giving these items a new life.

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Bought from Sellpy a few times now

Bought from Sellpy a few times now, I have never had any issues, thanks

February 5, 2026
Sellpy logo

Reply from Sellpy

Hello! Thank you for the feedback. We are so happy that your experiences with us have been smooth and issue-free every time.

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Great store

Great store, items and prices.

February 5, 2026
Sellpy logo

Reply from Sellpy

Hello,
Thank you for sharing your feedback.

It’s a win for the wallet and a win for the planet every time a pre-owned treasure finds a new home.

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Great

I found great second-hand pieces at a very decent price, shipping was quick and tracked. No complaints!

February 7, 2026
Rated 5 out of 5 stars

Great experience!

Great experience!
I am delighted with your website, the offer and the fast implementation.
Keep it up. I wish you much success in your future work.
Best Regards,
Jasna from Croatia

February 3, 2026
Rated 5 out of 5 stars

It works great

Easy to search for clothes and items, great prices with variety of options

February 3, 2026
Sellpy logo

Reply from Sellpy

Hello

It’s great to hear that you found our search filters helpful and that you enjoyed the variety and prices in our shop! We're always working to make it as easy as possible to navigate through our large selection of unique second-hand finds.

Thank you for choosing to shop with us!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Nice service

The condition of the item & packaging

February 10, 2026
Sellpy logo

Reply from Sellpy

Hello

We're so glad to hear that you're happy with our service! It’s great to know that both the condition of your item and the packaging met your expectations.

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Great

Great!
It was a good experience. The delivery was fast, alas the delivery was to a collecting point and not to my house, but all in all I will buy again.

February 9, 2026
Sellpy logo

Reply from Sellpy

Hello!

We’re so glad to hear that you had a positive experience and that the delivery was fast!

We understand that it can be more convenient with home delivery. Depending on the shipping provider and the options available at checkout, some orders are delivered to service points. We’re happy to hear that you’re looking forward to shopping with us again anyway!

Thank you for choosing to shop second-hand!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Perfect

The clothes are in great conditions.

February 3, 2026
Sellpy logo

Reply from Sellpy

Hello!
We’re thrilled to hear that you are happy with the quality of your finds! It’s always our goal to ensure that the pre-loved clothes we send out are in great condition for their next chapter.

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Excellent product

Excellent product, super fast delivery

February 3, 2026
Sellpy logo

Reply from Sellpy

Hello! Thank you so much for the positive feedback. We always aim to get your second-hand finds to you as quickly as possible.

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Nice choice

Nice choice, good prices, fast and not expensive delivery.

February 2, 2026
Sellpy logo

Reply from Sellpy

Hello!

Great to hear that you enjoyed our selection and that the delivery lived up to your expectations! We're always working to keep our shipping both fast and affordable for our community.

Thank you for choosing to shop second-hand!

Best regards,
The Sellpy Team 💙

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