Sellpy Reviews 1,909

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the fast and reliable delivery service, noting that items arrive on time and are well-packaged. Many people appreciate the fair pricing for the quality received, often finding products in good condition or even brand new at reduced costs. The website is generally considered easy to navigate, offering a wide and varied selection of clothes with honest descriptions. However, some customers were not happy with the product descriptions, mentioning that measurements were sometimes inaccurate or that flaws were not clearly visible in the pictures. A few other people also felt that the quality control could be improved, as some items arrived with unexpected damage or were not as described. There were also occasional issues with delivery companies in specific regions, and some found the delivery and return costs to be too high.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and descriptions. While many reviewers... See more

Quality

Consumers find quality to be ambiguous, with some reporting items in perfect condition, well-packed, and as... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate finding good deals and reasonable... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the swift and fast... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praised the site for its good photos,... See more

Based on these reviews

Rated 4 out of 5 stars

The selection is good. Most of the clothes are in good condition. The measurements have sometimes not matched. It would be good if, in addition to the size, the waist measurement was indicated on the... See more

Company replied

Rated 4 out of 5 stars

I like the experience, but there were a few errors, for example I had a pair of slippers that were indicated to be size 29 or 30. They were sise 28. And another pair of slippers who were put in men... See more

Rated 4 out of 5 stars

Everything was except the delivery company in Slovakia which absolutely didn't react for my requests. I ordered the picking up the returned box for Thursday and nobody came to pick it up and I have to... See more

Rated 4 out of 5 stars

The website is simple to navigate, The range of clothes is wide and varied, the price for the most part is ok. The description re the condition of the clothes is very honest. The only thing I can't... See more


Company details

  1. Second Hand Store
  2. Clothing Store
  3. Online Marketplace
  4. Used Clothing Store

Written by the company

Om een betere toekomst te kunnen garanderen, moeten er dingen veranderen. Ons gedrag en onze prioriteiten moeten veranderen om de impact op onze planeet te verminderen. Dit is geen gemakkelijke missie, maar wij gaan de uitdaging aan. Sellpy is ontstaan uit het idee om het voor iedereen makkelijk te maken om circulair te leven. De eenvoudigste manier om de uitstoot te verminderen, is door spullen een langer leven te geven. Daarom is ons doel om tweedehands shoppen zo makkelijk mogelijk en voor iedereen toegankelijk te maken.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Its good items

January 28, 2026
Sellpy logo

Reply from Sellpy

Hej Jereyco,

thank you for your feedback! We are very happy to hear that you are satisfied with the items you received.

Have fun with your new finds and we hope to see you again soon!

Your Sellpy-Team

Rated 5 out of 5 stars

Great product

Great product! Amazing prices!

January 28, 2026
Sellpy logo

Reply from Sellpy

Hej Melisia,

thank you so much for your great feedback! We are thrilled to hear that you are happy with your products and our prices.

It’s our goal to make sustainable shopping affordable and fun. We wish you a lot of enjoyment with your new items!

Your Sellpy-Team

Rated 5 out of 5 stars

Very easy to deal with

January 21, 2026
Sellpy logo

Reply from Sellpy

Hej John

thank you for your feedback! We are very happy to hear that your experience with Sellpy was so easy and smooth.

That is exactly how it should be! We look forward to seeing you again soon.

Your Sellpy-Team

Rated 5 out of 5 stars

Awsome!

Awsome!! Very good stuff and site!!

January 27, 2026
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Reply from Sellpy

Hello!

That's great to hear! We are so happy that you are enjoying both our site and the items you've found. Our goal is to make second-hand shopping feel as smooth and exciting as buying new.

Thank you so much for the support!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Quick delivery

January 27, 2026
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Reply from Sellpy

Hello!

That is wonderful to hear! We know how exciting it is to wait for a new find, so we always do our best to get our packages out the door as quickly as possible.

Thank you so much for the feedback!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Great experience fast easy and…

Great experience fast easy and trustworthy

January 27, 2026
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Reply from Sellpy

Hello Claudia!

That is wonderful to hear! We are so happy that you found the process to be fast, easy, and trustworthy, that is exactly the experience we strive to provide for all our customers.

Thank you so much for the great feedback!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Very Convenient

Very Convenient! Quick delivery

January 27, 2026
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Reply from Sellpy

Hello Anne!

That’s great to hear! We are so happy that you found the service convenient and that your order arrived quickly. Making second-hand shopping easy and efficient is exactly what we aim for.

Thank you so much for the support!

Best regards,
The Sellpy Team 💙

Rated 1 out of 5 stars

High fee, very low return to sellers

It's high ad fee give almost nothing in return to seller when the products are down to the bottom price. Selling 13 products sold for 85€ in total but my share was only 4€ after fees for even unsold items which are often hard to sell even though at bottom price 3.5€. Feel like we donate stuff for Sellpy to take profits. Is it more fair with lower ad fee or no ad fee for product sold at the price less than 10€ as Sellpy always gets 60% of product sale price for most of sales? Also they should charge the ad fees only for products that were sold. Better to use Vinted to sell stuff where we have tools to post selling ads ourselves, reasonable fee and shipping cost, direct negotiation between sellers and buyers, playing in a fair way.

February 17, 2026
Unprompted review
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Reply from Sellpy

Hello Tien,

We truly understand your perspective and appreciate you sharing your thoughts on the price model.

Our service is designed for those who want to save the time and effort it takes to photograph, describe, and ship items themselves, as we handle the entire process. The ad fee is there to cover the costs of listing and storing each unique item, regardless of the final price.

We have full respect for the fact that you may prefer other platforms to negotiate directly with buyers, and maximize your own profit by doing the manual work. We see ourselves as a convenient alternative for those who simply want a hassle-free way to give their items a second life.

Thank you for your honest feedback, it’s important for us to hear how our sellers feel about the balance between convenience and profit.

Best regards,
The Sellpy Team 💙

Rated 1 out of 5 stars

Stop spamming me

Stop spamming me, spam doesnt help youre business pff

And dont tell ‘you can go to settings’ bla bla bla because you keep spamming me

February 16, 2026
Unprompted review
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Reply from Sellpy

Hello Jerry,

We are sorry to hear that you feel our communication has become too much. It is never our intention to be a nuisance; we simply want to share updates on new arrivals or your sales.

You can easily manage your communication preferences at any time by going to "Settings" on your profile. There, you can choose exactly which notifications you'd like to receive or opt-out of all marketing emails entirely. If you require any assistance with this or anything else please contact our customer support and we will help you out!

Thank you for your feedback, it helps us find a better balance!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient. Item exactly as described, trusted market place.

January 19, 2026
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Reply from Sellpy

Hello Brian!

That’s wonderful to hear! We are so happy that you found the process prompt and that the item lived up to your expectations. Building a trusted marketplace where items are accurately described is our top priority.

Thank you so much for the great feedback!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars
Sellpy logo

Reply from Sellpy

Hello Jean!

That’s great to hear! We strive to make our photos as realistic as possible so that you know exactly what to expect when you open your package. We’re so glad you’re happy with your purchase!

Thank you for the feedback!

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

Some constructive critics

I am content, but I wanted to write about things that could be better.
1. Some measurements instead of just M, L, XL would be helpful — bust and/or waist, for example.
2. It is very good that skirt descriptions give the waist circumference, but with an elastic waist it is impossible to know whether this is meant to be the maximum or minimum.
3. There tends to be one description that is often faulty. When they say that the whole item is pilled, it sometimes means heavily felted instead — practically a destroyed garment. If I am looking for an old merino T-shirt to wear as a winter base layer, then pilling and even small holes don't bother me. But if the size is XL EU and the garment is so felted that it is way too small for my M-size upper body, then I am not thrilled.

Such things make me avoid buying anything more expensive, as I don't like the hassle of returning it.

For new shoppers: always use a big screen for viewing photos and zooming in. I don't know — maybe their app is good. I have only used a laptop and a phone screen without the app.

January 22, 2026
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Reply from Sellpy

Hello!

Thank you so much for this detailed and constructive feedback! We truly appreciate you taking the time to highlight these specific areas, it is exactly this kind of input that helps us improve our service.

1. Measurements: We understand that "M" or "L" can vary wildly between brands. We are constantly looking into how we can provide more detailed measurements efficiently to make it easier for you to find the perfect fit. When available we always use the sizing that is described on the item.

2. Elastic waists: That is a very valid point! Knowing if the measurement represents the "relaxed" or "stretched" state is crucial for skirts. We will take this feedback to our production team to see how we can clarify this in our descriptions.

3. Pilling vs. Felting: We hear you. There is a big difference between surface pilling and a wool garment that has shrunk and felted. We will look into how we can better educate our team on these distinctions to ensure our descriptions are more accurate, especially for premium materials like merino wool.

Also, thank you for the great tip to fellow shoppers about using a big screen to inspect photos.

We hope to make our descriptions even more reliable so that you feel confident shopping with us again.

Best regards,
The Sellpy Team 💙

Rated 5 out of 5 stars

One of the best online second-hands

I’ve been using this service for several years and can say only good things about it. Always real condition reviews, all issues marked, and reasonable prices.

October 4, 2025
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Reply from Sellpy

Hej Sophya,

thank you so much for your wonderful feedback! We are incredibly happy to hear that you have been using Sellpy for several years and are so satisfied with our service.

Providing honest condition reviews and fair prices is very important to us, so it’s great to know that you find our descriptions reliable. We truly appreciate your loyalty and look forward to many more years of sustainable shopping together!

Your Sellpy-Team

Rated 5 out of 5 stars

The articles are shown exaclty the way…

The articles are shown exaclty the way they are, so you don't get unpleasant surprises.

January 21, 2026
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Reply from Sellpy

Hej,

thank you so much for your feedback! We are very happy to hear that you find our photos and descriptions reliable.

It is our goal to ensure that what you see is exactly what you get, so you can shop with confidence and without any unpleasant surprises. We wish you a lot of fun with your new items!

Your Sellpy-Team

Rated 5 out of 5 stars

Excellent condition

Excellent condition

January 23, 2026
Sellpy logo

Reply from Sellpy

Hej Eileen,

thank you so much for your feedback! We are delighted to hear that you are happy with the condition of your items.

Maintaining high quality is very important to us, and it’s great to know we met your expectations. Enjoy your new finds!

Your Sellpy-Team

Rated 5 out of 5 stars

everything is ok.

January 22, 2026
Sellpy logo

Reply from Sellpy

Hej,

thank you for your feedback! We are very happy to hear that everything went well with your order.

Enjoy your items and we hope to see you again soon!

Your Sellpy-Team

Rated 5 out of 5 stars

I have had a great experience overall

I have had a great experience overall. The prices are very fair for the quality you receive, and I’ve found that most of the products arrive in good condition.
What I appreciate most is their honesty. Even if an item isn't perfect, the website provides all the necessary details regarding any "flaws" or "broken" parts. This transparency makes it easy to shop. I’ll definitely be ordering again!

January 22, 2026
Sellpy logo

Reply from Sellpy

Hej,

thank you so much for your thoughtful feedback! We are thrilled to hear that you’ve had such a great experience with us.

It’s very important to us that our customers know exactly what they are buying. We believe that transparency about any flaws is key to a sustainable and honest shopping experience, so we’re glad to hear that these details make it easier for you to shop with confidence.

We look forward to your next order and wish you a lot of fun with your finds!

Your Sellpy-Team

Rated 3 out of 5 stars
Sellpy logo

Reply from Sellpy

Hej Cosmin,

Thank you for your feedback!

We understand that shipping costs are an important factor when shopping online. At Sellpy, we strive to keep our transport fees as fair as possible while ensuring that your items are handled carefully and delivered reliably from our warehouse.

We hope you are happy with your items and would love to welcome you back soon!

Your Sellpy-Team

Rated 5 out of 5 stars

Products not verified as fit for purpose.

I'm afraid my experience was not great on two occasions when I bought ladies watches, - A Dugena was not working at all and has cost me repairs to make it work. A Raymond Weil watch I bought does not keep good time and is always stopping so I presume that needs servicing costing extra money too. It would be more helpful if it was stated whether watches in particular were actually working at point of sale.

January 22, 2026
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Reply from Sellpy

Hej Christine,

thank you so much for your 5-star rating and for sharing your detailed feedback with us.

We are very sorry to hear that the watches you purchased did not work as expected. While we do our best to inspect all items visually, we understand that for technical items like watches, a deeper functional check is crucial to avoid extra repair costs for our customers.

We truly appreciate your suggestion to state the working condition more clearly—feedback like yours helps us improve our service.

Regarding the Dugena and Raymond Weil watches: Please reach out to our customer support team. Even though you've already looked into repairs, we would like to look into this for you and see how we can make things right.

Your Sellpy-Team

Rated 5 out of 5 stars

Great condition and products as…

Great condition and products as described

January 21, 2026
Sellpy logo

Reply from Sellpy

Hej Sarah,

thank you so much for your 5-star rating! We are thrilled to hear that your items arrived in great condition and exactly as described.

Ensuring our descriptions are accurate is a top priority for us, so it’s wonderful to know we hit the mark. Enjoy your new finds!

Your Sellpy-Team

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