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Selph Reviews 

71,586
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. People love how quickly the testing kits arrive at their door, accompanied by straightforward guidance that makes sample collection wonderfully simple. Users appreciate the professional approach and the detailed medical explanations provided with their test outcomes. A few other people also felt that the extremely fast turnaround times for laboratory results exceeded their expectations completely. Many consumers frequently state they would gladly use this healthcare provider again and confidently recommend it to friends seeking swift medical answers. Individuals often mention feeling greatly reassured by the smooth and efficient experience from start to finish.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast turnaround times and reliable medical... See more

Response time

Customers had positive experiences with response time, consistently noting prompt replies and rapid service.... See more

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward and efficient process... See more

Instructions

People report high satisfaction with the instructions, finding them clear, comprehensive, and easy to follow.... See more

Delivery service

Clients share positive opinions on delivery service, expressing great satisfaction with the overall speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was recently diagnosed after NHS blood test as intolerant to gluten. Used Selph for a second opinion. Both test results corresponded accurately. Worth paying the extra for reliable analysis, as two... See more

Company replied

Rated 5 out of 5 stars

Amazing experience - first time user. What a brilliant company and excellent customer experience. The pricing and process is clear, I received my pack promptly. Sent back at 10am via royal mail an... See more

Company replied

Rated 5 out of 5 stars

The speed and quality of service throughout the 3 years of using Selph has been exceptional. Not one error, highlighting duplicate tests purchasing and refunding without me asking. The results page... See more

Company replied

Rated 5 out of 5 stars

Selph aren't the cheapest but the test I had also had other markers measured if the result was borderline, so worth the small extra if that had happened. Test delivered very quickly and instructions... See more

Company replied


Company details

  1. Home Health Care Service
  2. Blood Testing Service
  3. Health Consultant
  4. Medical Clinic
  5. Self-Service Health Station
  6. Wellness Program

About Selph

Written by the company

Selph’s personalised tools empower you to become the expert in your own health.

With quick access to your team of scientists, medical professionals and coaches, you’ll always have the individual guidance needed to achieve your health goals and live better for longer.

We offer:
  • Diagnostics and testing
  • Expert knowledge you can trust
  • Holistic, doctor-led assessment
  • Health and wellbeing coaching

We can help with:
  • Gut symptoms
  • Low energy
  • Maintaining a healthy weight
  • Optimising health
  • Diabetes prevention
  • Building healthy habits

Selph works because:
  • We're scientists, doctors and holistic health practitioners so you get the balanced approach to health you need.
  • With Selph, you're not working with an app, or a faceless AI. You're working with real people.
  • We take the time to get to know what makes you, you so you get healthcare that's both personal and personalised.

Your health is yours. It’s unique. There’s no magic pill. No one-size-fits-all test. The challenges you face are your challenges. The goals you set are your goals. It’s our job to find out what works for you, to put you on the right track, and to provide you with the kind of support and guidance you need. You’re not a condition, or a demographic. You’re an individual. A person we’re here to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

72K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(71,586)

496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable, excellent service

The test I purchased arrived really quickly with clear instructions, results were back very fast and explained. It couldn’t be any easier, I would highly recommend Selph!!!

July 16, 2026
Selph logo

Reply from Selph

Hi Diana,

Thanks so much for taking the time to write this great review! We appreciate your recommendation.

Best wishes,
Tom

Rated 5 out of 5 stars

The process was easy to follow

The process was easy to follow. Results came back swiftly.

July 25, 2026
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Reply from Selph

Hi Ram,

Thanks so much for your 5 star review. We're so pleased to hear you found our service to be quick and easy. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Really impressed

First time using. Really impressed with entire process. Both delivery and result reporting impressively quick compared with other suppliers. And great value. Thank you.

July 24, 2026
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Reply from Selph

Hi Satwal,

Thank you so much for your positive feedback. I'm so glad you were happy with our service and value. We really appreciate you taking the time to share your experience.

Warm regards,
Tom

Rated 5 out of 5 stars

was worried about results- i posted…

was worried about results- i posted them tuesday and got results wed evening, so quick

July 15, 2026
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Reply from Selph

Hi Nicola,

Thanks so much for this 5 star review! We're very pleased to hear you found our service to be so quick. Hopefully this helped reduce any worries you may have had. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Very Happy

Fast and efficient.

July 21, 2026
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Reply from Selph

Hi Peter,

Thanks so much for this great review! We appreciate it.

Best wishes,

Tom

Rated 5 out of 5 stars

The test arrived next day after…

The test arrived next day after ordering. Returned the test Monday, had results on Wednesday. Excellent explanation of my results. There is nothing to improve. 5 stars.

July 21, 2026
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Reply from Selph

Hi David,

Thanks so much for your positive 5* review. We are so glad to hear you were happy with the service provided.

Warmest regards,
Tom

Rated 5 out of 5 stars

Super easy to do and got my results…

Super easy to do and got my results very quick.

July 21, 2026
Selph logo

Reply from Selph

Hi Nicolas,

Thanks so much for your 5 star review. We're so pleased to hear you found our service to be quick and easy. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Quick responses to reordering

Quick responses to reordering, efficient delivery,

July 17, 2026
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Reply from Selph

Hi Liam,

Thanks so much for this 5 star review! We're so pleased to hear you found our service to be efficient and quick. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Excellent service

Excellent service! Not just your lab numbers, but a personalised detailed report which provides real advice on how to improve your health. If you stick to it, you will see positive outcomes on follow up tests.

July 17, 2026
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Reply from Selph

Hi Sohail,

Thank you so much for your feedback. I'm so glad you were happy with our service and appreciate you taking the time to share your experience.

Warm regards,
Tom

Rated 5 out of 5 stars

A great way to get a blood test test

A great way to get a blood test, from start to finish, a vast choice of tests , an easy process from requesting the test and booking how you would like the test carried out, extremely quick delivery and results, I wouldn’t hesitate to use them again

July 10, 2026
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Reply from Selph

Hi Kevin,

Thank you so much for your feedback and sharing some of your experience. We'll be here for you should you need our services again.

Kind regards,
Tom

Rated 5 out of 5 stars

Efficient, fast, reliable, and professional

Efficient, fast, thorough - put me at ease.

July 9, 2026
Selph logo

Reply from Selph

Hi Myles,

Thanks so much for giving us 5 stars! It's great to hear that we were able to put your mind at ease. If you need any support managing your health in future, we're here to help.

Best wishes,

Annabel.

Rated 5 out of 5 stars

Excellent

Customer service is outstanding, I emailed a few times as I was having trouble getting the tube filled with blood, twice they sent me out replacement kits and on the 3rd try I was successful. Always a quick response and very helpful with information and different options. Result turnaround was quick and easy to read and understand. Will definitely use again for any more home blood tests.

July 8, 2026
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Reply from Selph

Hi Kim,

Thanks so much for taking the time to leave a review of your experience and give us 5 stars! We were really pleased that we were able to provide results for you and it's great to hear you found them quick and easy to interpret. We look forward to supporting you with your health again in the future.

Best wishes,

Annabel.

Rated 5 out of 5 stars

Everything happened quickly

Everything happened quickly, efficiently, and helpfully.
It was speedy throughout, and very clear results too.

July 14, 2026
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Reply from Selph

Hi Annette,

Thanks so much for this great review! We appreciate it.

Best wishes,

Annabel.

Rated 5 out of 5 stars

You cannot do better than that.

Tests posted 9am Monday.
E-mail received Tuesday am to confirm receipt
E-mail received Tuesday evening with report on results.

July 14, 2026
Selph logo

Reply from Selph

Dear Colin,

Thanks so much for this 5* review! We really appreciate it and look forward to supporting you again with your health in future.

Best wishes,

Annabel.

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