Selwyns Travel  Reviews 211

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, from the initial booking process to the journey itself. Reviewers are particularly impressed with the drivers, who are often described as friendly, professional, and accommodating. People also noted the smooth and transparent booking process, finding it easy to arrange their trips. The coaches are consistently reported as clean, comfortable, and well-maintained, contributing to a pleasant travel experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the professional, friendly, and helpful drivers,... See more

Booking process

Customers consistently note positive experiences with the booking process. Reviewers describe it as quick,... See more

Holidays

People report positive experiences with holidays. Many customers express satisfaction, with some stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service once again. From the initial booking with Sue, everything runs smoothly. We used this trip for families from Liverpool to Chester Zoo. Coach arrived well before booked time, as... See more

Company replied

Rated 5 out of 5 stars

This weekend we travelled to London, the bus was excellent, clean with WiFi on board. The communication with the office staff was 5* they listened and acted on every phonecall and made our trip go off... See more

Company replied

Rated 5 out of 5 stars

Mark our Driver was there well before 9 am and the party was not leaving until 9.30am. The coach was clean and comfortable. The driver was friendly and helped anyone get up the steps who had mobility... See more

Company replied

Rated 5 out of 5 stars

The customer services at selwyns is fantastic, the office staff are brilliant. However it was coach driver Andy who made our trip to Brixham amazing, nothing was too much trouble for him. Everyone on... See more

Company replied


Company details

  1. Tour Operator

Information provided by various external sources

Selwyns Travel is a leading coach operator located in North West England, with a enviable reputation for providing quality, reliability and value for money based on over 50 years’ experience.

Selwyns Travel

Written by the company

Selwyns Coach Hire offers a range of transport solutions including corporate, private coach hire, contract services, schools & colleges and group days out planning throughout the UK at affordable prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Pre wedding celebration

Excellent service,the coach arrived early to pick us up,the drivers Rob and Ritchie were great,Rob was a great guy humorous and funny and both were very helpful.The coach trip was smooth and without any hitches and credit to drivers for bringing us back safely from a long day in London, after midnight so thank you again hope to see again in near future 👍

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Go to for school trips...

We use Selwyns all the time for our school trips. The double decker bus is loved by our children and makes the trip even more exciting. The drivers are always really friendly and go over and above to help in any way they can. They are always really easy and lovely to deal with and try to make their quots as competative as possible.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Another 5 stars!

From sue in the office to andy driving the coach we have a 5* experience. I would highly recommend Selwyns. We will be using Selwyns for all our future trips.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Last trip for regular customer

This was the last of a number of trips with Selwyns this year. The booking process is quick and easy and Sue's comms are good.

The drivers have been punctual and really helpful too.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Superb all round service

Very helpful office staff made the booking process really straight forward. Excellent drivers did everything they could to make our trip enjoyable.
Thoroughly recommend using Selwyns Travel.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

great comfortable coach

great comfortable coach, on time great journey very good driver who supported on drops on way home to ensure all home safely. highly recommended.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much

Thank you so much, we had a lovely trip to Llandudno. The coach was very comfortable and the driver was very helpful and considerate. Always use Selwyns 7 star travel.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Shuttle service for local race

Selwyns provided the shuttle service for the Four Villages Half Marathon - they were a pleasure to deal with through the booking process, sorting out the route details, and on the day. We've had so many comments from runners singing Selwyns' praises. 100% recommend

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company driver stinking of…

Terrible company driver stinking of drink blocking the road acting aggressive reg sel 73 danger to everyone on the road and on his bus

December 28, 2025
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Hi, we are very surprised to hear there has been an issue regarding one of our vehicles and drivers, all drivers at Selwyns are breathalysed every day when then report for work to ensure there is no alcohol in their system that could cause a risk to safety. Please can you contact us directly at: sales@selwyns.co.uk to give us some more details such as time, date and location so we can investigate this. All our vehicles are fitted with CCTV systems so we can retrieve the footage to assist us in understanding what has happened and enable to take corrective actions where needed. Selwyns Travel are very conscious of any safety concerns so take matters such as this seriously so rest assured this will be investigated thoroughly

Rated 5 out of 5 stars

Used Selwyns for a work xmas party

Used Selwyns for a work xmas party. Was easy to book, turned up on time and were very clean & efficient - would recommend

December 19, 2025
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Hi Rachel, thanks so much for the great review and recommendation! We hope you all enjoyed your Christmas party. Hope to see you again next year!

Rated 5 out of 5 stars

Simply Amazing

The service we received from start to finish was exceptional. The booking process was smooth, transparent, and friendly.
Our driver was highly skilled, polite, and thoroughly professional.

November 29, 2025
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Hi Unnikrishnan! What a wonderful review, thank you so much! Glad that we could assist you and do so in an easy and enjoyable way. An absolute pleasure to deal with you, thanks again!

Rated 5 out of 5 stars

Excellent Drivers

Excellent Drivers
Clean Comfortable Modern Coaches

November 28, 2025
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Thanks Barry! Really appreciate your great feedback!

Rated 5 out of 5 stars

I’m sorry I can only give 5 stars and…

I’m sorry I can only give 5 stars and not 7⭐️ Always a pleasure to travel with Selwyns, professional, courteous drivers and extremely comfortable coaches. Thank you see you again soon.

December 1, 2025
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Aw Sue, the pleasure is all ours. Thank you so much for your continued custom, support and laughs along the way. Lovely review, much appreciated. See you soon!

Rated 5 out of 5 stars

Dealing with Selwyns has been brilliant…

Dealing with Selwyns has been brilliant from the booking process and contact with the office to the service delivery. Buses were early and drivers very accommodating and flexible when it came to pick up and drop off on our return journeys. I would definately recommend their services.

November 20, 2025
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Rachel, always an absolute dream to read your reviews, thank you so much. We look forward to seeing you again, anything you need - you know where we are. Take care!

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