Semalt Reviews 323

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

+++++ BLACK HAT SEO +++++ These guys will work wonders for your ranking on Google in the short term, but in the long term when Google's algo realises what your website is doing, it will dissapear from... See more

Company replied

Rated 1 out of 5 stars

Semalt is scraping Facebook and using people's posts and content without their permission. Furthermore; they are posting the content on their website as their own without attribution or permission i... See more

Rated 2 out of 5 stars

I have to write this review because I am annoyed by their marketing tactics.. I monitor my google analytics and these guys or their affiliates use many domains to send traffic.. This happens a... See more

Company replied

Rated 5 out of 5 stars

Thank you Kevin Zack. I have been using semalt since June 2019. After the update google did back then that shook my website, I decided to switch domain name and register the new one with semalt,... See more

Company replied

Company details

  1. SEO Service

Information provided by various external sources

Founded in September 2013, Semalt LLC is a modern, fast-growing IT company. Its HQ is located in Kyiv, Ukraine. As a Full-stack Digital Agency, we provide business owners, webmasters, analysts and marketing experts with new ways to effectively use web tools for any kind of business by offering high-quality SEO promotion, web development, explainer video creation and advanced analytics services.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

323 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Trolled me on the phone

Trolled me on the phone

They called me once and I said I was not interested in their offer, and they pestered me, asking "why." Since then, they have sent me emails at least once daily. It's been like two months.

BEYOND ANNOYING.

July 18, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear T Ray!

This has happened because you have an account in our system and it's reasoned that our manager tried to contact you.
Just unsubscribe from the mailing in the settings section of your account. If you have forgotten it, write us your e-mail or website, we will gladly unsubscribe you.

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Rated 5 out of 5 stars

I referred to Semalt to build a…

I referred to Semalt to build a strategy for my SEO audit and further steps for promotion my site. They sent me a working plan and price for approval. Information was very well- written, now I receive reports every 2 weeks with all the details, and it's very convenient. if I have some questions, my manager is always online, even after working hours. I do appreciate this greatly.

July 17, 2018
Unprompted review
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Reply from Semalt

Thank you very much! We do our best for your business to succeed. And such nice comments confirm that we are on the right track!

Rated 5 out of 5 stars

Affordable and Results from the 1st Month

Really affordable! Helped me beat my friends in rankings xD and also awesome support by the Manager! Great results from the 1st month!!

July 17, 2018
Unprompted review
Semalt logo

Reply from Semalt

Thank you so much! To receive such positive comments from users of our service is always a joy. We will be very happy to continue achieving excellent results together with you!

Rated 1 out of 5 stars

Sent bots to my website that crashed…

Sent bots to my website that crashed it. Ignored email requests to cease these activities.
Semalt reported my previous review for wording I chose to use in the hopes the review would be removed. Unfortunately I am more than happy to re-word it so others can see their black-hat business practices.

Edit: Semalt replied to tell me how to exclude their spam from analytics, conveniently skipping over the fact the bot would still visit and overload my server regardless of whether it showed on my analytics report or not..

July 16, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear Aaron R,
Semalt has technical bots that surf all over the Internet. All the visits are automatic and random. They visit websites and gather statistical data for our service simulating real user behavior: unique IP, browser, display resolution, etc. It is easy to block them. So if you really had turned to us, we would have helped you to do this. https://support.google.com/analytics/answer/2795830?hl=en – this can help you do it if it is still needed.
Wish you good luck,
Semalt company.

Rated 1 out of 5 stars

Semalt sends bots to sites that that…

Semalt sends bots to sites that get some info but the bot visits the sites in milliseconds and this causes harm to the site. Google rewards sites that retain the user so this visit is considered as irelevant to those queries. It scrapes the sites and puts the content on theirs. Anyone using this agency be aware that this is against google guidelines and any quick benefit could be replaced by spammy back links that are duplicate content. We now will put a no access on their bot in all our htaccess files tho forbid the bot accessing our sites. Semalt can refute the negative feedback but I assure you they are qualified and are closed fb groups. I would also question some of these other reviews trying to compensate for Semalt getting caught. Also they are individuals that are making these reviews to stop Semalt duplicating content and posting it as their own. Basically it visits my sites and copies our content and google devalues our sites as not relevant and drops our authority because it has a bounce rate of 100%.They are labeled as a spam referer by incapsula security that uses a huge bot net to hijack hundreds of thousands of computers. Their SEO tool has been found to use Soundfrost malware that basically makes spam referer backlinks. Am sending a memo to John Mueller about their unethical attacks on competitors sites to help their client sites. If you do not understand than Check it out with google. I do not believe these 5 star reviews. No contact has been attempted by this scammy company at all?
An interesting article on kymodo mentioning semalt

July 16, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear Michael Rynes,

We have reviewed this specific case and want to make you aware that our company does not send out spam messages, bots, referral spam etc. Also, we have never duplicated information or used people's private information. We come across with competitors' aggressive strategy aimed at ruining our reputation. Our company has never used any bots to disfigure analytics or to cause harm to websites. If you have any proof or facts of spam with the name «Semalt», please contact our manager and we will try to resolve the issue.

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Rated 1 out of 5 stars

Spam Scam Company

This company launches referrer spam campaigns in an effort to increase their business.

Referrer spam is childish and immature... I wouldn't trust this company.

Incapsula, a security company, wrote a blog article about their referrer spam practices.

Update: semalt.com has replied. They are indeed using referrer spam campaigns as I have seen it in my analytics. I still do not trust this company.

July 16, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear Declan,
In order to increase our business Semalt company uses lots of different tools, like Semalt crawlers http://semalt.net/, but not referral spam. The results of the collaboration with our customers fully depend on professionalism and experience of our employees. We are proud that our clients trust us and reach success with our company.
All the best,
Semalt company.

Rated 5 out of 5 stars

Yes...it's a go!

Hey, guys!
Thanks for promoting my online English course on Google. I did not expect SEO could be so powerful. I've got much more inquiries since I've subscribed for Semalt FullSEO.
If someone is still skeptical or hesitant, try and see it for yourself.

July 15, 2018
Unprompted review
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Reply from Semalt

Thank you for your feedback! We are very pleased that you took the time to write a good comment about us.

Rated 1 out of 5 stars

I have been getting lots of spam

I have been getting lots of referral SPM from this company as well as having my personal content copied. They can't be trusted and better avoid.

July 12, 2018
Unprompted review
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Reply from Semalt

Dear Tony A,
Our company has never practiced referral spam. If you speak about our technical bot, it is not a problem at all. If you don’t want it on your website, you can block it easily. All the recommendations and full guidance is here https://support.google.com/analytics/answer/2795830?hl=en. Our company respects people’s privacy and doesn’t afford itself to do something like this. We hold dear our reputation while someone tries to ruin it.
Best wishes,
Semalt company.

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Rated 5 out of 5 stars

The task was to make a new website for…

The task was to make a new website for my business, my previous site was little bit messy. I really didn't have time to handle it, so found agency that could help from the first step development to ongoing support. Now my store looks like more compelling, design and structure friendly for users, I'm fully satisfied

July 11, 2018
Rated 1 out of 5 stars

UNSCRUPULOUS AND DISHONEST DEALINGS

Semalt is a horribly unscrupulous and dishonest company. As another reviewer noted, Semalt has been sending spam traffic to websites, including all of mine, for years. I've done everything I can to get rid of this spam traffic, but occasionally I see Semalt still showing up in my site analytics.

I'm also a member of several private Facebook groups, and Semalt has been reposting private threads from the groups to its website. This is a violation of the privacy of those group members, who are often asking for help with client issues.

Semalt is dishonest in its dealings, so buyer, please beware.

July 8, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear Sandee Jackson,

We received your comments from the trustpilot.com, checked our customer database and didn’t see your name in the list of our customers. According to this, we can’t understand the reason for your aggressive way of writing. There is nothing but unfounded accusations.

If you have any proofs and facts, please provide us. Otherwise, we will have to contact Trustpilot for further support for solving this issue.

Looking forward to your response,
Semalt company.

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Rated 1 out of 5 stars

Publishing private Facebook conversions on their website

Publishing private Facebook conversions on their website

1) Semalt have scraped my Facebook content from a private Facebook group and published it on their website for their monetary gain.

2) I see they are also lying here on TrustPilot. They are falsely reporting negative reviews in order to have them removed to try to manipulate their TrustPilot score.

The many recent negative reviews here are REAL reviews. They are not bots.

It's a lot of real people who Semalt have thoroughly annoyed by stealing our content and publishing without permission.

I would be reviewing as 0/5 if zero was an option here.

Update:

Semalt have now reported my review, stating that "We have made several attempts to get in touch with the author of the comment to figure out the issue and solve the problem if it exists. "

That is completely untrue. I am a very easy person to find online. They have made zero effort to contact me. They also have many of my private Facebook posts on their website, some which include my contact information, so all they need to do is look that up.

July 7, 2018
Unprompted review
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Reply from Semalt

Dear AMcDermott,
Our company has more than a hundred of employees, including a content marketing department, who are professional, creative and responsible enough to fill the site with our own content. We have been on the market long enough to have lots of satisfied clients who leave their words of gratitude themselves on our site and here on TrustPilot gladly. We remove only the comments that contain assumptions and speculations that have nothing to do with the truth, because we are sure that such comments can confuse people. If you have any proof or facts, contact our manager, please.
Best regards,
Semalt company.

Rated 1 out of 5 stars

Scraping Facebook group content and…

Scraping Facebook group content and posting on their website.

July 7, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear Vikas Disale,
Our company uses the information only from our customers and posts it on our website only after their permission.
Good luck,
Semalt company.

Rated 1 out of 5 stars

Semalt has been sending ghost/spam…

Semalt has been sending ghost/spam traffic to my website for years, I’ve had to filter it out of analytics.

Also, we’ve learnt today that they have been re-posting content from private FB groups.

While I’m not directly a customer, it’s my duty to warn others and share my opinion

July 6, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear Shaan Nicol,
Semalt’s bots are not harmful for sites and gather statistical data for our service simulating real user behavior: unique IP, browser, display resolution, etc. If a person does not want it to be on his/her website, it is not a problem to block it, there is no need to wait for years. If you faced any problems with it, follow this site and use the tips on how to do it right https://support.google.com/analytics/answer/2795830?hl=en.
We don’t know where you learned that we “re-post content from private FB groups”, but we would like to call attention to the fact that this information does not reflect reality.
If you would like to become our client, contact us in any appropriate way. You will see that such assumptions about us are not more than intrigues of competitors.
All the best,
Semalt company

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Rated 1 out of 5 stars

Unsavory Business Practices

Semalt is scraping Facebook and using people's posts and content without their permission. Furthermore; they are posting the content on their website as their own without attribution or permission in an attempt to rank their website higher in the search results. While they may be based in a country where there are no repercussions, this type of practice will get their clients in trouble.

If you value your business, do not work with these people.

July 6, 2018
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, scrapping and black hats of SEO...
Be warned, this company has used my data and my name on their website. This has been scrapped from Facebook groups that I am a member of and used on their site as publicity to promote their site on Search Engines.
Reading other customer reviews on this site, it is clear that they may well practice the dark arts of black hat SEO. This can only lead to one thing penalties from search engines - You get taught that in SEO 101.
They own 1000s of URLs and these are used to provide backlink traffic. Note that these sites are often non-existent or irrelevant and will, in turn, do more damage to your site than benefit.

July 6, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear James,
We deny any try to convince our clients or potential ones that we deal with information from FB groups. If you really have any proof or fact of it, contact our managers. But as you haven’t turned to us, we tend to realize that this is another try to ruin our reputation with the help of unsupported allegation.
The same thing with our backlinks. How can a person that is not our client and has never been say such words? We have reliable partners on any our step of our work, the owners of websites as well.
Best regards,
Semalt company.

Rated 1 out of 5 stars

The truth is that this company is…

The truth is that this company is scraping results from Facebook groups in order to gain greater authority with Google. The reason the negative reviews ARE legit is that they are coming from people who have had the data or their websites or groups scraped and reposted by this company. While it is true that many of these reviewers are NOT customers of Semalt by their own choice, Semalt MADE them customers by stealing their content. I think it makes their reviews of this company as legitimate as any other review, maybe even more so because they did not choose to deal with this company, but were forced to.

Edit: I noticed your "sad" response to this review. I actually provided the proof to Trustpilot. I did not rely on data provided by any others, I relied on what I saw with my own two eyes, and that was content from me (and others) originally placed in private groups on Facebook, and somehow ending up on your website. I saw what appeared to be 1000s of instances of this and personally verified at least 20 instances myself.

July 6, 2018
Unprompted review
Semalt logo

Reply from Semalt

Dear Garret Acott,
It is sad that you use and trust unverified sources of information. It is even sadder that you not only share them but make assumptions about it that have nothing to do with the reality. Making such things up will not bring you anything but disappointment, because our company has never done such things. If you have any proof or facts, please, contact one of our manager.
Best wishes,
Semalt company.

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